https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-qu-nian10yue-gou-mai-zhi-jin-yi-zhi-chu-wen-ti-shou-hou-fang-le-yi-zhou-ye-mei-ce-chu-wen-ti-dang-zhen-bu-shi-you-shen-me-she-ji-que-xian-ma/m-p/1251960#M83735 <P>22年10月中旬购买该电脑,上班急用.开始有问题总卡还会突然死机,但是想着有空重装下系统试试,就这么将就用着了.</P><P>春节前工作不忙了,重装了三四次,又直接恢复的,有下载纯净版系统完全重装的.但都没有解决.</P><P>所以春节放假前去了售后,告知要一周,但是春节总是要回老家的,如果放着就等于半个多月拿不到电脑了,还想着玩玩游戏呢.所以就没休.想着回去再重装下试试,不至于真就硬件问题.</P><P>春节期间,重装n次,把自己的内存和硬盘卸下来只自带的也试过我跟你讲,没用.就是突然死机,系统信息报错.</P><P>回来又赶上新项目,有没有备用电脑,真就没办法一放放一周在售后.</P><P>这期间也是在官方论坛和贴吧等发过帖询问过,期间官方的测试工具更是跑了无数次.</P><P>7月份的时候弄了个备用机,所以送去售后,在售后跑了一个星期的硬件测试告诉我测不出来.</P><P>现在问题是:如果一个问题售后测不出来就不存在吗?</P><P>在售后我说我当你面用迅雷下载触发报错行不行.回答说不行,怎么也需要硬件测试那个有报错才行.</P><P>之后只是在售后安装了一个纯净版系统了事.回到家过了两天后又出现了.</P><P>我最近通过重装,卸载软件尝试,大概尝试出触发条件了.就是开机的情况下,下载,比如用迅雷.这样很有概率会触发.</P><P>大概症状就是主板突然失效的感觉,包括外接的比如usb的移动硬盘,鼠标,键盘,和网卡,无论有线还是wifi的网卡 .都会报错断开连接,然后自动开始重连.</P><P>这种情况应该是关键状态下的那个硬件测试测不出来的.这个电脑也是花大价钱买的,从去年十月中旬到现在真是弄得我心力憔悴的.真是倒八辈子血霉了.</P><P>希望官方能给个方案,不行我把电脑邮给你们,你们测行吧.怎么也得有个说法啊.</P><P>别让我跑硬件测试了,跑烂了.售后连续跑了一周还不够么?</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230906100409.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96118iD64014C87D885E26/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230906100409.png" alt="微信截图_20230906100409.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230906100422.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96115i14D05F5C4020C491/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230906100422.png" alt="微信截图_20230906100422.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230906100429.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96117i12B61697F9EBB4AA/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230906100429.png" alt="微信截图_20230906100429.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230906100439.png" style="width: 594px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96116i1928954D901116A9/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230906100439.png" alt="微信截图_20230906100439.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230906100448.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96119i4691E77DF303774E/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230906100448.png" alt="微信截图_20230906100448.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230906100509.png" style="width: 741px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96120i603D863BA8F63027/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230906100509.png" alt="微信截图_20230906100509.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230906100524.png" style="width: 766px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96121i993F27DE8F54C89C/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230906100524.png" alt="微信截图_20230906100524.png" /></span></P> Wed, 06 Sep 2023 02:06:56 GMT 阿拉山口2039 2023-09-06T02:06:56Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-qu-nian10yue-gou-mai-zhi-jin-yi-zhi-chu-wen-ti-shou-hou-fang-le-yi-zhou-ye-mei-ce-chu-wen-ti-dang-zhen-bu-shi-you-shen-me-she-ji-que-xian-ma/m-p/1251960#M83735 <P>22年10月中旬购买该电脑,上班急用.开始有问题总卡还会突然死机,但是想着有空重装下系统试试,就这么将就用着了.</P><P>春节前工作不忙了,重装了三四次,又直接恢复的,有下载纯净版系统完全重装的.但都没有解决.</P><P>所以春节放假前去了售后,告知要一周,但是春节总是要回老家的,如果放着就等于半个多月拿不到电脑了,还想着玩玩游戏呢.所以就没休.想着回去再重装下试试,不至于真就硬件问题.</P><P>春节期间,重装n次,把自己的内存和硬盘卸下来只自带的也试过我跟你讲,没用.就是突然死机,系统信息报错.</P><P>回来又赶上新项目,有没有备用电脑,真就没办法一放放一周在售后.</P><P>这期间也是在官方论坛和贴吧等发过帖询问过,期间官方的测试工具更是跑了无数次.</P><P>7月份的时候弄了个备用机,所以送去售后,在售后跑了一个星期的硬件测试告诉我测不出来.</P><P>现在问题是:如果一个问题售后测不出来就不存在吗?</P><P>在售后我说我当你面用迅雷下载触发报错行不行.回答说不行,怎么也需要硬件测试那个有报错才行.</P><P>之后只是在售后安装了一个纯净版系统了事.回到家过了两天后又出现了.</P><P>我最近通过重装,卸载软件尝试,大概尝试出触发条件了.就是开机的情况下,下载,比如用迅雷.这样很有概率会触发.</P><P>大概症状就是主板突然失效的感觉,包括外接的比如usb的移动硬盘,鼠标,键盘,和网卡,无论有线还是wifi的网卡 .都会报错断开连接,然后自动开始重连.</P><P>这种情况应该是关键状态下的那个硬件测试测不出来的.这个电脑也是花大价钱买的,从去年十月中旬到现在真是弄得我心力憔悴的.真是倒八辈子血霉了.</P><P>希望官方能给个方案,不行我把电脑邮给你们,你们测行吧.怎么也得有个说法啊.</P><P>别让我跑硬件测试了,跑烂了.售后连续跑了一周还不够么?</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230906100409.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96118iD64014C87D885E26/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230906100409.png" alt="微信截图_20230906100409.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230906100422.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96115i14D05F5C4020C491/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230906100422.png" alt="微信截图_20230906100422.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230906100429.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96117i12B61697F9EBB4AA/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230906100429.png" alt="微信截图_20230906100429.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230906100439.png" style="width: 594px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96116i1928954D901116A9/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230906100439.png" alt="微信截图_20230906100439.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230906100448.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96119i4691E77DF303774E/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230906100448.png" alt="微信截图_20230906100448.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230906100509.png" style="width: 741px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96120i603D863BA8F63027/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230906100509.png" alt="微信截图_20230906100509.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230906100524.png" style="width: 766px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96121i993F27DE8F54C89C/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230906100524.png" alt="微信截图_20230906100524.png" /></span></P> Wed, 06 Sep 2023 02:06:56 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-qu-nian10yue-gou-mai-zhi-jin-yi-zhi-chu-wen-ti-shou-hou-fang-le-yi-zhou-ye-mei-ce-chu-wen-ti-dang-zhen-bu-shi-you-shen-me-she-ji-que-xian-ma/m-p/1251960#M83735 阿拉山口2039 2023-09-06T02:06:56Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-qu-nian10yue-gou-mai-zhi-jin-yi-zhi-chu-wen-ti-shou-hou-fang-le-yi-zhou-ye-mei-ce-chu-wen-ti-dang-zhen-bu-shi-you-shen-me-she-ji-que-xian-ma/m-p/1251968#M83736 <P>电脑是 i7-12800HX&nbsp; &nbsp; 3070Ti 这款</P> Wed, 06 Sep 2023 02:16:49 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-qu-nian10yue-gou-mai-zhi-jin-yi-zhi-chu-wen-ti-shou-hou-fang-le-yi-zhou-ye-mei-ce-chu-wen-ti-dang-zhen-bu-shi-you-shen-me-she-ji-que-xian-ma/m-p/1251968#M83736 阿拉山口2039 2023-09-06T02:16:49Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-qu-nian10yue-gou-mai-zhi-jin-yi-zhi-chu-wen-ti-shou-hou-fang-le-yi-zhou-ye-mei-ce-chu-wen-ti-dang-zhen-bu-shi-you-shen-me-she-ji-que-xian-ma/m-p/1252012#M83742 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/254991">@阿拉山口2039</a>&nbsp;，您好~<BR /><BR />非常抱歉给您带来的不便，我们会将您的问题升级给相关部门的同事，请先通过社区私信发送给我您的个人联系方式以及产品序列号信息。<BR /><BR />谢谢</P> Wed, 06 Sep 2023 04:56:41 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-qu-nian10yue-gou-mai-zhi-jin-yi-zhi-chu-wen-ti-shou-hou-fang-le-yi-zhou-ye-mei-ce-chu-wen-ti-dang-zhen-bu-shi-you-shen-me-she-ji-que-xian-ma/m-p/1252012#M83742 KongL 2023-09-06T04:56:41Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-qu-nian10yue-gou-mai-zhi-jin-yi-zhi-chu-wen-ti-shou-hou-fang-le-yi-zhou-ye-mei-ce-chu-wen-ti-dang-zhen-bu-shi-you-shen-me-she-ji-que-xian-ma/m-p/1253157#M83910 <P>昨天换了主板了&nbsp; 测试了50g下载&nbsp; 暂时没问题 看了眼事件日志&nbsp; 一个红色的错误都没有&nbsp; 我再继续观望几天</P><P>换回去的主板你们要不研究研究?连硬件检测都测不出来的问题.</P> Tue, 12 Sep 2023 06:35:03 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-qu-nian10yue-gou-mai-zhi-jin-yi-zhi-chu-wen-ti-shou-hou-fang-le-yi-zhou-ye-mei-ce-chu-wen-ti-dang-zhen-bu-shi-you-shen-me-she-ji-que-xian-ma/m-p/1253157#M83910 阿拉山口2039 2023-09-12T06:35:03Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-qu-nian10yue-gou-mai-zhi-jin-yi-zhi-chu-wen-ti-shou-hou-fang-le-yi-zhou-ye-mei-ce-chu-wen-ti-dang-zhen-bu-shi-you-shen-me-she-ji-que-xian-ma/m-p/1323878#M90039 <P>需要更换主板吗，我的也是这样，但是迅雷下载无法触发，时不时会这样</P> Fri, 27 Dec 2024 05:31:10 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-qu-nian10yue-gou-mai-zhi-jin-yi-zhi-chu-wen-ti-shou-hou-fang-le-yi-zhou-ye-mei-ce-chu-wen-ti-dang-zhen-bu-shi-you-shen-me-she-ji-que-xian-ma/m-p/1323878#M90039 zero123 2024-12-27T05:31:10Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-qu-nian10yue-gou-mai-zhi-jin-yi-zhi-chu-wen-ti-shou-hou-fang-le-yi-zhou-ye-mei-ce-chu-wen-ti-dang-zhen-bu-shi-you-shen-me-she-ji-que-xian-ma/m-p/1324547#M90068 <P>对 换的主板&nbsp; 这毛病用检测程序根本跑不出来</P> Thu, 02 Jan 2025 09:34:02 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-qu-nian10yue-gou-mai-zhi-jin-yi-zhi-chu-wen-ti-shou-hou-fang-le-yi-zhou-ye-mei-ce-chu-wen-ti-dang-zhen-bu-shi-you-shen-me-she-ji-que-xian-ma/m-p/1324547#M90068 阿拉山口2039 2025-01-02T09:34:02Z