https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling9de-lan-ya-pu-bian-dou-lian-jie-bu-le-lan-ya-er-ji-he-shou-ji/m-p/1257143#M84549 <P>售后说是先恢复系统，不行再上报上一级，上一级再处理，再不行才能上报厂家。而且售后店里的新电脑也是这个问题，不是各别机器故障，所以想着不要来回跑几次售后，直接在这里反映问题，厂家直接解决效率才高。</P> Sun, 08 Oct 2023 02:55:48 GMT netbird 2023-10-08T02:55:48Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling9de-lan-ya-pu-bian-dou-lian-jie-bu-le-lan-ya-er-ji-he-shou-ji/m-p/1257010#M84526 <P>8月份买的光影精灵9，连接蓝牙耳机（如倍思M2和VIVO TWS 3）时需要耳机放在电脑键盘旁边才能连上，稍微远一点就连不上了。连上后播放声音耳机听不到声音，将耳机靠近键盘就有声音了，如果耳机离键盘远了一些过段时间蓝牙就会断开。用蓝牙连接手机也是这种情况，只要稍微离键盘远一点就会断开蓝牙。</P><P>后来报修在售后检查也不知道什么问题，售后用自己店里的电脑测试也存在这个问题，甚至用暗影精灵测试也是这个问题，这叫我怎么搞？这种普遍问题惠普没测过吗？</P> Sat, 07 Oct 2023 09:55:29 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling9de-lan-ya-pu-bian-dou-lian-jie-bu-le-lan-ya-er-ji-he-shou-ji/m-p/1257010#M84526 netbird 2023-10-07T09:55:29Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling9de-lan-ya-pu-bian-dou-lian-jie-bu-le-lan-ya-er-ji-he-shou-ji/m-p/1257039#M84530 <P>如果带设备到服务中心检查确认有问题，和服务中心沟通进一步处理方式</P> Sat, 07 Oct 2023 10:51:34 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling9de-lan-ya-pu-bian-dou-lian-jie-bu-le-lan-ya-er-ji-he-shou-ji/m-p/1257039#M84530 y2kim 2023-10-07T10:51:34Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling9de-lan-ya-pu-bian-dou-lian-jie-bu-le-lan-ya-er-ji-he-shou-ji/m-p/1257070#M84542 <P><FONT size="4"><STRONG>暗影精灵9 蓝牙执行5.1标准，耳机、手机、鼠标等蓝牙终端距离游戏本10米之内都能很好地连接。如果楼主已经安装了蓝牙最新驱动，还是无法连接应该是蓝牙模块出现问题了，保修期内维修部必须无条件给你修复。</STRONG></FONT></P> Sat, 07 Oct 2023 13:43:46 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling9de-lan-ya-pu-bian-dou-lian-jie-bu-le-lan-ya-er-ji-he-shou-ji/m-p/1257070#M84542 潇湘祥云 2023-10-07T13:43:46Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling9de-lan-ya-pu-bian-dou-lian-jie-bu-le-lan-ya-er-ji-he-shou-ji/m-p/1257143#M84549 <P>售后说是先恢复系统，不行再上报上一级，上一级再处理，再不行才能上报厂家。而且售后店里的新电脑也是这个问题，不是各别机器故障，所以想着不要来回跑几次售后，直接在这里反映问题，厂家直接解决效率才高。</P> Sun, 08 Oct 2023 02:55:48 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling9de-lan-ya-pu-bian-dou-lian-jie-bu-le-lan-ya-er-ji-he-shou-ji/m-p/1257143#M84549 netbird 2023-10-08T02:55:48Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling9de-lan-ya-pu-bian-dou-lian-jie-bu-le-lan-ya-er-ji-he-shou-ji/m-p/1257190#M84554 <P>如果真的是硬件问题，这里是解决不了的，能解决的地方是官方售后维修站。</P> Sun, 08 Oct 2023 07:14:57 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling9de-lan-ya-pu-bian-dou-lian-jie-bu-le-lan-ya-er-ji-he-shou-ji/m-p/1257190#M84554 WDH 2023-10-08T07:14:57Z