https://h30471.www3.hp.com/t5/you-xi-ben/guan-ji-lan-ping/m-p/1263767#M85177 <P>之前本来就因为屏幕质量问题售后服务中心修过一次，直接拆下来换新新的我也就不说什么了，重要的是问微信小程序人工客服都说人工不能差维修记录，我都服了人工不能查维修记录那要人工干什么吃的。都一个个相互扯皮，还有什么是干不出来的？毛病这么多问题还一大堆，就这种产品还是一线品牌？</P> Thu, 16 Nov 2023 12:17:56 GMT POIUZK 2023-11-16T12:17:56Z https://h30471.www3.hp.com/t5/you-xi-ben/guan-ji-lan-ping/m-p/1263766#M85176 <P>再发一次【关机蓝屏】，我真是服了那些客服是真会扯皮。一开始说系统问题，重装完系统还是蓝屏，又说是系统更新问题，更新完全部最新还是屁用没有。微信小程序上惠普服务人工客服一问三不知，京东上的客服也差不了多少，总结下来商品买出来了跟他们没关系，是作为消费者我的问题，TM拿我当傻子看，暗影精灵9是我用过最难用的电脑。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2023-11-14 170248.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99361i2689FC676DB77ABA/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2023-11-14 170248.png" alt="屏幕截图 2023-11-14 170248.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2023-11-16 195427.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99346i4F03B4E3BBDCFD5F/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2023-11-16 195427.png" alt="屏幕截图 2023-11-16 195427.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1700135208739.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99347iB686B0A914C4C4E1/image-size/large?v=v2&amp;px=999" role="button" title="1700135208739.jpg" alt="1700135208739.jpg" /></span></P> Fri, 17 Nov 2023 01:00:27 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guan-ji-lan-ping/m-p/1263766#M85176 POIUZK 2023-11-17T01:00:27Z https://h30471.www3.hp.com/t5/you-xi-ben/guan-ji-lan-ping/m-p/1263767#M85177 <P>之前本来就因为屏幕质量问题售后服务中心修过一次，直接拆下来换新新的我也就不说什么了，重要的是问微信小程序人工客服都说人工不能差维修记录，我都服了人工不能查维修记录那要人工干什么吃的。都一个个相互扯皮，还有什么是干不出来的？毛病这么多问题还一大堆，就这种产品还是一线品牌？</P> Thu, 16 Nov 2023 12:17:56 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guan-ji-lan-ping/m-p/1263767#M85177 POIUZK 2023-11-16T12:17:56Z https://h30471.www3.hp.com/t5/you-xi-ben/guan-ji-lan-ping/m-p/1263807#M85185 <P>可以先做硬件测试，测试硬盘，内存，CPU是否有问题</P> <P><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">HP 电脑 - 硬件故障测试 | HP®客户支持</A></P> Fri, 17 Nov 2023 00:28:35 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guan-ji-lan-ping/m-p/1263807#M85185 坏坏的笑 2023-11-17T00:28:35Z https://h30471.www3.hp.com/t5/you-xi-ben/guan-ji-lan-ping/m-p/1263812#M85188 <P>没用，早就测过，这是今天新测的结果。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2023-11-17 084626.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99360i35F598E29C9A2CA9/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2023-11-17 084626.png" alt="屏幕截图 2023-11-17 084626.png" /></span></P> Fri, 17 Nov 2023 00:48:56 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guan-ji-lan-ping/m-p/1263812#M85188 POIUZK 2023-11-17T00:48:56Z https://h30471.www3.hp.com/t5/you-xi-ben/guan-ji-lan-ping/m-p/1263813#M85189 <P>联系人工售后进一步处理吧</P> <DIV id="gtx-trans" style="position: absolute; left: 101px; top: -19px;"> <DIV class="gtx-trans-icon">&nbsp;</DIV> </DIV> Fri, 17 Nov 2023 00:57:31 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guan-ji-lan-ping/m-p/1263813#M85189 坏坏的笑 2023-11-17T00:57:31Z https://h30471.www3.hp.com/t5/you-xi-ben/guan-ji-lan-ping/m-p/1264088#M85214 <P>看你蓝屏~系统已经全新安装打好驱动都这样~个人觉得可以先排查内存~找两根别品牌的同型号先更换测试吧~先测单根~再测两根~看是不是内存兼容问题~</P> Sun, 19 Nov 2023 05:43:18 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guan-ji-lan-ping/m-p/1264088#M85214 happy_djboy 2023-11-19T05:43:18Z