https://h30471.www3.hp.com/t5/you-xi-ben/you-xi-zhong-tu-ran-hei-ping-dian-yuan-jian-xi-mie-dan-you-sheng-yin/m-p/1276099#M86458 <P>如果已经无法开机了，建议尽快联系楼主当地惠普金牌服务中心，让现场的工程师帮楼主做进一步的检测。</P> <P>服务中心地址和可在惠普服务微信公众号中的惠自助中查询。</P> Tue, 13 Feb 2024 09:06:27 GMT 托卢 2024-02-13T09:06:27Z https://h30471.www3.hp.com/t5/you-xi-ben/you-xi-zhong-tu-ran-hei-ping-dian-yuan-jian-xi-mie-dan-you-sheng-yin/m-p/1276050#M86455 <P>黑屏时在游玩瓦罗兰特，然后电脑突然黑屏只有声音，键鼠有操作的声音，电源键是熄灭的，长按电源键无法重启，最后通过todesk关机后无法点亮，插入电源适配器有橙色灯亮，电源键没有反应无法启动。没有加装其他硬件，没开过盖。长按电源键1分钟后还是没有反应</P> Mon, 12 Feb 2024 13:05:56 GMT https://h30471.www3.hp.com/t5/you-xi-ben/you-xi-zhong-tu-ran-hei-ping-dian-yuan-jian-xi-mie-dan-you-sheng-yin/m-p/1276050#M86455 雪落花还开 2024-02-12T13:05:56Z https://h30471.www3.hp.com/t5/you-xi-ben/you-xi-zhong-tu-ran-hei-ping-dian-yuan-jian-xi-mie-dan-you-sheng-yin/m-p/1276099#M86458 <P>如果已经无法开机了，建议尽快联系楼主当地惠普金牌服务中心，让现场的工程师帮楼主做进一步的检测。</P> <P>服务中心地址和可在惠普服务微信公众号中的惠自助中查询。</P> Tue, 13 Feb 2024 09:06:27 GMT https://h30471.www3.hp.com/t5/you-xi-ben/you-xi-zhong-tu-ran-hei-ping-dian-yuan-jian-xi-mie-dan-you-sheng-yin/m-p/1276099#M86458 托卢 2024-02-13T09:06:27Z https://h30471.www3.hp.com/t5/you-xi-ben/you-xi-zhong-tu-ran-hei-ping-dian-yuan-jian-xi-mie-dan-you-sheng-yin/m-p/1280238#M86818 <P>恭喜，暗影9直接售后检修延保把~</P> Mon, 11 Mar 2024 06:29:29 GMT https://h30471.www3.hp.com/t5/you-xi-ben/you-xi-zhong-tu-ran-hei-ping-dian-yuan-jian-xi-mie-dan-you-sheng-yin/m-p/1280238#M86818 一个帅气的大胡子 2024-03-11T06:29:29Z https://h30471.www3.hp.com/t5/you-xi-ben/you-xi-zhong-tu-ran-hei-ping-dian-yuan-jian-xi-mie-dan-you-sheng-yin/m-p/1369439#M92211 <P>你好，我的omen这段时间也遇到这个问题，好像是某次自动更新后发生的，请问楼主怎么解决？是硬件问题吗。</P> Mon, 24 Nov 2025 02:50:42 GMT https://h30471.www3.hp.com/t5/you-xi-ben/you-xi-zhong-tu-ran-hei-ping-dian-yuan-jian-xi-mie-dan-you-sheng-yin/m-p/1369439#M92211 wahaven 2025-11-24T02:50:42Z https://h30471.www3.hp.com/t5/you-xi-ben/you-xi-zhong-tu-ran-hei-ping-dian-yuan-jian-xi-mie-dan-you-sheng-yin/m-p/1369644#M92216 <P>键盘电源键附近的磁铁感应器失灵了，错误认为笔记本合盖，是设计问题，故障率很高，直接送检延保了</P> Tue, 25 Nov 2025 08:12:17 GMT https://h30471.www3.hp.com/t5/you-xi-ben/you-xi-zhong-tu-ran-hei-ping-dian-yuan-jian-xi-mie-dan-you-sheng-yin/m-p/1369644#M92216 雪落花还开 2025-11-25T08:12:17Z https://h30471.www3.hp.com/t5/you-xi-ben/you-xi-zhong-tu-ran-hei-ping-dian-yuan-jian-xi-mie-dan-you-sheng-yin/m-p/1369765#M92220 <P>找到原因了，就是屏幕连接主板的休眠传感器有问题，hp官方零售店工作人员说，23年5月京东抢首发销售omen9基本都是这个问题。解决方法拆机拔掉这个传感器的排线，放弃合屏休眠功能，几分钟搞定；如果还在质保期，可以申请更换这个元器件或者主板。</P> Thu, 27 Nov 2025 01:52:57 GMT https://h30471.www3.hp.com/t5/you-xi-ben/you-xi-zhong-tu-ran-hei-ping-dian-yuan-jian-xi-mie-dan-you-sheng-yin/m-p/1369765#M92220 wahaven 2025-11-27T01:52:57Z