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暗影精灵9slim玩LOL严重卡顿

EricT_Tang — Fri, 23 Feb 2024 01:05:07 GMT

1.之前游玩LOL时，不限启动方式，进入游戏后使用自带键盘游玩时，时不时自动触发Shift键，外接键盘后无意外触发，但是偶尔卡顿；

2.昨天(2/22)使用WeGame游玩LOL时，开启游戏客户端极度卡顿，进入游戏游玩后频繁卡顿，且连续按键后卡顿加重到完全无法游玩，甚至出现触发粘滞键的“嘟嘟”声；

3.关闭游戏客户端后（WeGame未退出）连续点击鼠标也出现触发粘滞键的“嘟嘟”声；

4.OGH游戏优化关闭后依然出现该现象；

4.游玩其他游戏未出现异常。

回复：暗影精灵9slim玩LOL严重卡顿

y2kim — Sun, 25 Feb 2024 05:00:37 GMT

有没有外接键盘鼠标使用？有的话，替换测试过没有？

********************提供更多机器有关的信息*************************

**************提供信息，不是修复，不是解决方案*******************

********************不提供信息，不勉强******************************

系统桌面按Win+R打开运行，输入

powershell

按住键盘ctrl+shift，鼠标点确定

命令行打开显示PS C:\Windows\system32>则是成功以管理员运行打开了powershell，否则以上重试

在命令行窗口中复制粘贴下面命令回车

if (test-path c:\hpinfo.txt){remove-item c:\hpinfo.txt -force};

gwmi Win32_OperatingSystem | select caption,version |fl | out-file \hpinfo.txt -force -append;

(gwmi win32_bios).caption | out-file \hpinfo.txt -force -append;

(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU | out-file \hpinfo.txt -force -append;

(gwmi win32_baseboard).product | out-file \hpinfo.txt -force -append;

Confirm-SecureBootUEFI | out-file \hpinfo.txt -force -append;

gwmi win32_processor | out-file \hpinfo.txt -force -append;

gwmi win32_physicalmemory | select Capacity,ConfiguredClockSpeed,Manufacturer,PartNumber,Speed | out-file \hpinfo.txt -force -append;

gwmi win32_diskdrive | out-file \hpinfo.txt -force -append;

gwmi win32_VideoController | select caption,DriverVersion |fl | out-file \hpinfo.txt -force -append;

gwmi Win32_PNPEntity | Where{$_.ConfigManagerErrorCode -ne 0} | select caption,deviceID,ConfigManagerErrorCode |fl | out-file \hpinfo.txt -force -append;

Gwmi win32_service | ForEach-Object {

$path=""

$company=""

if($_.pathName -match '"(?<SvcPath>.*)"') {$path=$Matches['SvcPath']}

else {$path=($_.pathName -split ' ') | select -First 1}

if(-not [string]::IsNullOrWhiteSpace($path)) {$company=(Get-Item $path -ErrorAction Ignore).VersionInfo.CompanyName}

$_ | Add-Member -MemberType NoteProperty -Name "Manufacturer" -Value $company

$_} | Select-Object DisplayName, Manufacturer,State | where {$_.Manufacturer -notlike "*microsoft*"} | fl | out-file \hpinfo.txt -force -append;

Get-AppxPackage | where{$_.name -like "*omen*"} | select name,version |fl | out-file \hpinfo.txt -force -append;

if (test-path C:\Windows\OMENSDK_Ver.exe){(Get-Item C:\Windows\OMENSDK_Ver.exe).versioninfo | out-file \hpinfo.txt -force -append}

Get-CimInstance –ClassName Win32_DeviceGuard –Namespace root\Microsoft\Windows\DeviceGuard | out-file \hpinfo.txt -force -append

打开c:\hpinfo.txt将文件内容全选(ctrl+A)复制(ctrl+c)粘贴(ctrl+v)出来发帖回复，之后c:\hpinfo.txt可以删除。

如果红字报错或没有文件，确认是以管理员身份运行了powershell

回复：暗影精灵9slim玩LOL严重卡顿

EricT_Tang — Sun, 25 Feb 2024 17:51:40 GMT

您好，有外接键鼠使用。没有替换测试过，不过拔掉外接键鼠依然存在问题。

机器信息如下：

caption : Microsoft Windows 11 家庭中文版
version : 10.0.22631

F.12
81M76PA#AB2
8BB3
True

Caption : Intel64 Family 6 Model 183 Stepping 1
DeviceID : CPU0
Manufacturer : GenuineIntel
MaxClockSpeed : 2200
Name : 13th Gen Intel(R) Core(TM) i9-13900HX
SocketDesignation : U3E1

Capacity : 8589934592
ConfiguredClockSpeed : 5600
Manufacturer : Samsung
PartNumber : M425R1GB4BB0-CWMOD
Speed : 5600

Partitions : 1
DeviceID : \\.\PHYSICALDRIVE1
Model : Lenovo K02 SCSI Disk Device
Size : 2000396321280
Caption : Lenovo K02 SCSI Disk Device

Partitions : 3
DeviceID : \\.\PHYSICALDRIVE0
Model : WD PC SN810 SDCPNRY-1T00-1006
Size : 1024203640320
Caption : WD PC SN810 SDCPNRY-1T00-1006

caption : OrayIddDriver Device
DriverVersion : 17.1.58.818

caption : NVIDIA GeForce RTX 4060 Laptop GPU
DriverVersion : 31.0.15.4656

caption : Intel(R) UHD Graphics
DriverVersion : 31.0.101.4502

caption : HID-compliant game controller
deviceID : HID\HIDCLASS&COL05\1&4784345&0&0004
ConfigManagerErrorCode : 22

caption : 符合 HID 标准的数字化器
deviceID : HID\HIDCLASS&COL04\1&4784345&0&0003
ConfigManagerErrorCode : 22

DisplayName : AHS Service
Manufacturer : 北京深思数盾科技股份有限公司
State : Running

DisplayName : AntiCheatExpert Service
Manufacturer : ANTICHEATEXPERT.COM
State : Stopped

DisplayName : Autodesk Content Service
Manufacturer : Autodesk, Inc.
State : Running

DisplayName : BaiduNetdiskUtility
Manufacturer : Baidu.com, Inc.
State : Stopped

DisplayName : BitComet Disk Boost Service
Manufacturer :
State : Stopped

DisplayName : Intel(R) Content Protection HDCP Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Dynamic Tuning Technology Telemetry Service
Manufacturer : Intel Corporation
State : Running

DisplayName : DtsApo4Service
Manufacturer : DTS Inc.
State : Running

DisplayName : EABackgroundService
Manufacturer :
State : Stopped

DisplayName : EasyAntiCheat
Manufacturer : Epic Games, Inc
State : Stopped

DisplayName : ELAN Service
Manufacturer : ELAN Microelectronics Corp.
State : Running

DisplayName : Flash Helper Service
Manufacturer :
State : Stopped

DisplayName : FlexNet Licensing Service 64
Manufacturer : Flexera
State : Running

DisplayName : NVIDIA FrameView SDK service
Manufacturer : NVIDIA
State : Stopped

DisplayName : HP Comm Recovery
Manufacturer : HP Inc.
State : Running

DisplayName : HP One Agent Service
Manufacturer : HP Inc; HP Development Company, L.P.
State : Running

DisplayName : HP App Helper HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Diagnostics HSA Service
Manufacturer : HP Inc.
State : Stopped

DisplayName : HpMallWindowsService
Manufacturer :
State : Running

DisplayName : HP Network HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Omen HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Print Scan Doctor Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP CASL Framework Service
Manufacturer : HP
State : Stopped

DisplayName : HP System Info HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Insights Analytics
Manufacturer : HP Inc.
State : Running

DisplayName : Intel(R) Graphics Command Center Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Platform License Manager Service
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) Audio Service
Manufacturer : Intel
State : Running

DisplayName : Intel(R) Innovation Platform Framework Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Dynamic Application Loader Host Interface Service
Manufacturer : Intel Corporation
State : Running

DisplayName : LGHUB Updater Service
Manufacturer : Logitech, Inc.
State : Running

DisplayName : Logitech LampArray Service
Manufacturer : Logitech, Inc.
State : Running

DisplayName : NVIDIA LocalSystem Container
Manufacturer :
State : Running

DisplayName : NVIDIA Display Container LS
Manufacturer :
State : Running

DisplayName : OfficePLUS Service
Manufacturer :
State : Running

DisplayName : QPCore Service
Manufacturer : Tencent
State : Running

DisplayName : QQMusicService
Manufacturer : Tencent
State : Stopped

DisplayName : Rockstar Game Library Service
Manufacturer : Rockstar Games
State : Stopped

DisplayName : Realtek Audio Universal Service
Manufacturer : Realtek Semiconductor
State : Running

DisplayName : Sentinel Security Runtime
Manufacturer : SafeNet, Inc.
State : Running

DisplayName : 搜狗输入法基础服务
Manufacturer : Sogou.com
State : Stopped

DisplayName : OpenSSH Authentication Agent
Manufacturer :
State : Stopped

DisplayName : SSSyncService
Manufacturer : 北京深思数盾科技股份有限公司
State : Running

DisplayName : Steam Client Service
Manufacturer : Valve Corporation
State : Running

DisplayName : SunloginService
Manufacturer : 上海贝锐信息科技股份有限公司
State : Stopped

DisplayName : Thunderbolt(TM) Application Launcher
Manufacturer : Intel Corporation
State : Running

DisplayName : Thunderbolt(TM) Peer to Peer Shortcut
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Management Engine WMI Provider Registration
Manufacturer : Intel Corporation
State : Running

DisplayName : WPS Office Cloud Service
Manufacturer : Zhuhai Kingsoft Office Software Co.,Ltd
State : Stopped

DisplayName : WXWork 企业微信更新服务
Manufacturer :
State : Stopped

DisplayName : XTUOCDriverService
Manufacturer : Intel(R) Corporation
State : Running

Name : AD2F1837.OMENLightStudio
Version : 1.0.46.0

Name : AD2F1837.OMENCommandCenter
Version : 1101.2401.4.0

ProductVersion FileVersion FileName
-------------- ----------- --------
1.0.78.0 1.0.78.0 C:\Windows\OMENSDK_Ver.exe

AvailableSecurityProperties : {1, 2, 3, 4...}
CodeIntegrityPolicyEnforcementStatus : 2
InstanceIdentifier : 4ff40742-2649-41b8-bdd1-e80fad1cce80
RequiredSecurityProperties : {0}
SecurityFeaturesEnabled : {0}
SecurityServicesConfigured : {2}
SecurityServicesRunning : {2}
UsermodeCodeIntegrityPolicyEnforcementStatus : 0
Version : 1.0
VirtualizationBasedSecurityStatus : 2
VirtualMachineIsolation : False
VirtualMachineIsolationProperties : {0}
PSComputerName :

回复：暗影精灵9slim玩LOL严重卡顿

EricT_Tang — Mon, 26 Feb 2024 13:31:03 GMT

卡顿视频

回复：暗影精灵9slim玩LOL严重卡顿

y2kim — Tue, 27 Feb 2024 01:38:47 GMT

VirtualizationBasedSecurityStatus

值说明

2. VBS 已启用且正在运行。

建议关VBS

在Windows 11中优化游戏性能的选项 - Microsoft 支持

回复：暗影精灵9slim玩LOL严重卡顿

EricT_Tang — Wed, 28 Feb 2024 13:31:49 GMT

谢谢你，这个方法立竿见影

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