https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283779#M87091 <P>本来打算明天去服务中心检查，结果发现更新了BIOS之后这种状况就消失了，我现在有点摸不着头脑，到底要不要去检查</P> Fri, 29 Mar 2024 18:17:02 GMT NYANYANYA 2024-03-29T18:17:02Z https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283572#M87065 <P>笔记本在开机的情况下盖盖子就会熄屏，然后电源灯不亮，无法唤醒，在电脑上的应用却还在运行，如何解决，大佬们</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="17116387835552015109738772343279.jpg" style="width: 3048px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104579i22976086AA40F9D0/image-size/medium?v=v2&amp;px=400" role="button" title="17116387835552015109738772343279.jpg" alt="17116387835552015109738772343279.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20240328_231519_edit_304431592205273.jpg" style="width: 2912px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104580i399B053767CA6583/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20240328_231519_edit_304431592205273.jpg" alt="IMG_20240328_231519_edit_304431592205273.jpg" /></span></P><P> 如图，连接的设备还是亮着灯，屏幕随机时间亮（虽说是随机，但是要很久就是了）甚至连长按企图强制关机都无法进行操作。</P> Thu, 28 Mar 2024 15:21:47 GMT https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283572#M87065 NYANYANYA 2024-03-28T15:21:47Z https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283577#M87066 <P>合上盖子设置为不执行任何操作看下。</P> <P>确认下当前操作系统具体版本，显卡驱动版本和BIOS版本</P> Fri, 29 Mar 2024 00:43:38 GMT https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283577#M87066 坏坏的笑 2024-03-29T00:43:38Z https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283597#M87070 <P>这种情况，建议将电脑送到惠普授权的服务中心现场检测检查。<BR />惠普的产品类型非常多，每家服务中心的服务时间，维修项目不完全相同，建议去之前先电话联系确认是否上班。<BR />可以在惠普中国官网页面上方，选择 支持→支持资源→服务网点查询 查找到服务网点的地址和联系方式。</P> Fri, 29 Mar 2024 01:48:26 GMT https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283597#M87070 548851818 2024-03-29T01:48:26Z https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283600#M87071 <P><FONT size="3"><STRONG>这就是惠普暗影精灵9黑屏的通病，惠普已于2023年12月18日以微信公众号弹窗的形式向购买了2023年9月1日之前出厂的暗影精灵9 用户，可以向当地售后申请免费更换主板，保修期从更换主板之日起重新计算。下面是惠普通知的截图：</STRONG></FONT></P><P><FONT size="3"><STRONG><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="暗影精灵9免费检修服务.jpg" style="width: 663px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104584i05616AE3BF7CDA8A/image-size/large?v=v2&amp;px=999" role="button" title="暗影精灵9免费检修服务.jpg" alt="暗影精灵9免费检修服务.jpg" /></span></STRONG></FONT></P><P>&nbsp;</P><P><FONT size="3"><STRONG>楼主在《抖音视频》搜索“暗影精灵9 黑屏”就能找到许多案例。</STRONG></FONT></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 29 Mar 2024 01:53:55 GMT https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283600#M87071 潇湘祥云 2024-03-29T01:53:55Z https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283653#M87077 <P>我最近才出现该问题，之前没有关注公众号，现在还能申请嘛？</P> Fri, 29 Mar 2024 03:11:01 GMT https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283653#M87077 NYANYANYA 2024-03-29T03:11:01Z https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283655#M87078 <P>全部试过了</P> Fri, 29 Mar 2024 03:11:41 GMT https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283655#M87078 NYANYANYA 2024-03-29T03:11:41Z https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283662#M87079 <P><FONT size="3"><STRONG>主板、CPU、GPU是保修两年的，您应该还没有超过保修期，赶快向你当地售后申请吧！</STRONG></FONT></P> Fri, 29 Mar 2024 03:36:08 GMT https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283662#M87079 潇湘祥云 2024-03-29T03:36:08Z https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283667#M87080 <P>感谢，都快被折磨麻痹了</P> Fri, 29 Mar 2024 04:22:53 GMT https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283667#M87080 NYANYANYA 2024-03-29T04:22:53Z https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283779#M87091 <P>本来打算明天去服务中心检查，结果发现更新了BIOS之后这种状况就消失了，我现在有点摸不着头脑，到底要不要去检查</P> Fri, 29 Mar 2024 18:17:02 GMT https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283779#M87091 NYANYANYA 2024-03-29T18:17:02Z https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283780#M87092 <P>毕竟状况还是有出现的</P> Fri, 29 Mar 2024 18:17:37 GMT https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283780#M87092 NYANYANYA 2024-03-29T18:17:37Z https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283781#M87093 <P>好了又有了，如看到上面信息请忽略，他还是照常发挥了</P> Fri, 29 Mar 2024 18:20:35 GMT https://h30471.www3.hp.com/t5/you-xi-ben/ping-mu-wu-fa-huan-xing-dian-yuan-deng-bu-liang/m-p/1283781#M87093 NYANYANYA 2024-03-29T18:20:35Z