https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1284583#M87149 <P>这两天频繁出现系统卡死几十秒然后恢复正常，怀疑是内存金手指氧化了，于是拆机用橡皮擦擦金手指，顺便把固态的金手指也擦了。现在&nbsp;WHEA-Logger 事件已经几乎没有了，偶尔出零星几个。</P> Wed, 03 Apr 2024 09:56:24 GMT 昵称好难想 2024-04-03T09:56:24Z https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1283676#M87081 <P>设备是暗影精灵2，原装单条内存8GB（后来<STRONG>加装</STRONG>了一条 <EM>英睿达(Crucial) DDR4 2133 8G 笔记本内存</EM>），原装固态是128G（后来<STRONG>替换</STRONG>成 <EM>三星（SAMSUNG）500GB SSD固态硬盘 M.2接口(NVMe协议) 970 EVO（MZ-V7E500BW）</EM>）。</P><P>&nbsp;</P><P>最近偶尔发生蓝屏，错误码：<SPAN>WHEA_UNCORRECTABLE_ERROR。</SPAN>&nbsp;从 Windows 事件查看器看到有大量的&nbsp;WHEA-Logger 警告事件。</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1711688531501.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104603i036CE4E82707BC4A/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1711688531501.png" alt="_0-1711688531501.png" /></span></P><P>&nbsp;</P><P>根据上图的<STRONG>主要设备名称: PCI\VEN_8086&amp;DEV_A118&amp;SUBSYS_8257103C&amp;REV_F1</STRONG>, 查询出以下信息：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1711688776980.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104604iC2D9F493F3E73CCC/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1711688776980.png" alt="_1-1711688776980.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1711688814909.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104605i14430514840C0372/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1711688814909.png" alt="_2-1711688814909.png" /></span></P><P>&nbsp;</P><P>但我仍然无法得知具体是哪个硬件，请问这是主板硬件故障还是内存插槽或SSD插槽的问题？</P> Fri, 29 Mar 2024 05:12:12 GMT https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1283676#M87081 昵称好难想 2024-03-29T05:12:12Z https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1283678#M87082 <P>可以先移除后添加的内存，测试几天，看看是否有复现。</P> Fri, 29 Mar 2024 05:16:55 GMT https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1283678#M87082 坏坏的笑 2024-03-29T05:16:55Z https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1283682#M87083 <P>抱歉，没有描述清楚，内存（<SPAN>2017-01-27</SPAN>）和固态（<SPAN>2020-07-03</SPAN>）都已经添加很久了；而蓝屏和 WHEA-Logger&nbsp;<SPAN class="">警告是最近几个月才出现的</SPAN>。所以，我个人倾向于认为不是内存或固态问题，而且8G内存不够我日常使用，所以希望还是能通过以上信息或其他信息推断出更具体的产生问题的位置再作下一步处理。</P> Fri, 29 Mar 2024 05:36:10 GMT https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1283682#M87083 昵称好难想 2024-03-29T05:36:10Z https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1283686#M87084 <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt; color: black;"><SPAN>因为楼主有一定的操作经验，可以通过分析蓝屏文件，查找问题所在</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt; color: black;"><SPAN>蓝屏错误疑难解答</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://www.windows.com/stopcode" target="_blank"><SPAN>https://www.windows.com/stopcode</SPAN></A></P> <P style="margin: 0in; font-size: 11.0pt;"><A href="https://learn.microsoft.com/zh-cn/windows-hardware/drivers/debugger/bug-check-code-reference2" target="_blank"><SPAN>Bug 检查代码参考 - Windows drivers | Microsoft Learn</SPAN></A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt; color: black;"><SPAN>用这个APP打开蓝屏dump文件看看</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://www.microsoft.com/store/productId/9pgjgd53tn86" target="_blank"><SPAN>https://www.microsoft.com/store/productId/9pgjgd53tn86</SPAN></A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt; color: black;"><SPAN>装完APP，双击dmp文件(C:\windows\memory.dmp或c:\windows\minidump文件夹内)打开，点击蓝色的"!analyze -v"即可对dump进行分析</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><A href="https://zhuanlan.zhihu.com/p/435632923" target="_blank"><SPAN>win10蓝屏分析器——WinDbg Preview - 知乎 (zhihu.com)</SPAN></A></P> Fri, 29 Mar 2024 05:45:54 GMT https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1283686#M87084 坏坏的笑 2024-03-29T05:45:54Z https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1283690#M87085 <P>很遗憾，蓝屏时的内存转存进度停留在 0% 很长时间，所以我直接重启了，因此没有 dump 文件。</P><P>我跟这个帖子（<A href="https://zhuanlan.zhihu.com/p/493272300" target="_blank">WHEA-Logger 17错误：发生了已更正的硬件错误 - 知乎 (zhihu.com)</A>）所描述的蓝屏现场是一致的。</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1711691386139.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104606i2629466DC42D2BFB/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1711691386139.png" alt="_0-1711691386139.png" /></span></P><P>&nbsp;</P> Fri, 29 Mar 2024 05:50:09 GMT https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1283690#M87085 昵称好难想 2024-03-29T05:50:09Z https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1283713#M87087 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="548851818_0-1711697974188.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104611iF73961640D69FD3D/image-size/medium?v=v2&amp;px=400" role="button" title="548851818_0-1711697974188.png" alt="548851818_0-1711697974188.png" /></span></P> <P>下载运行 HWINFO&nbsp;软件，看看能不能找到对应的啥设备</P> <P>&nbsp;</P> Fri, 29 Mar 2024 07:40:50 GMT https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1283713#M87087 548851818 2024-03-29T07:40:50Z https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1283715#M87088 <P>应该是固态的问题了。</P><P>十分感谢您的建议！后续我看看怎么修复这个问题，有解决方案的话，我会回复到此贴。</P><P>再次感谢！</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1711699074964.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104612i34DFB22F50013B8F/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1711699074964.png" alt="_0-1711699074964.png" /></span></P><P>&nbsp;</P> Fri, 29 Mar 2024 07:58:11 GMT https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1283715#M87088 昵称好难想 2024-03-29T07:58:11Z https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1283716#M87089 <P>三星的固态装三星自己的三星魔术师软件（Magicician）看看状态。</P> <P>看看固态硬盘温度。</P> Fri, 29 Mar 2024 08:03:22 GMT https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1283716#M87089 548851818 2024-03-29T08:03:22Z https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1283977#M87108 <P>固态是健康的。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1711901846283.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104678i0E9E1F3612BA9F06/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1711901846283.png" alt="_0-1711901846283.png" /></span></P><P>&nbsp;</P><P>尝试过网上的方法禁用PCIE的电源管理，没什么效果，依然出警告。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1711901922942.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104679i869DD303DF818E98/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1711901922942.png" alt="_1-1711901922942.png" /></span></P><P>&nbsp;</P><P>暂时放弃了。</P> Sun, 31 Mar 2024 16:19:01 GMT https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1283977#M87108 昵称好难想 2024-03-31T16:19:01Z https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1284583#M87149 <P>这两天频繁出现系统卡死几十秒然后恢复正常，怀疑是内存金手指氧化了，于是拆机用橡皮擦擦金手指，顺便把固态的金手指也擦了。现在&nbsp;WHEA-Logger 事件已经几乎没有了，偶尔出零星几个。</P> Wed, 03 Apr 2024 09:56:24 GMT https://h30471.www3.hp.com/t5/you-xi-ben/WHEA-Logger-fa-sheng-le-yi-geng-zheng-de-ying-jian-cuo-wu-shi-zhu-ban-wen-ti-hai-shi-mou-ge-ying-jian-cha-cao-wen-ti/m-p/1284583#M87149 昵称好难想 2024-04-03T09:56:24Z