https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-feng-shan-wen-ti/m-p/1286284#M87246 <P>启动这个服务</P> <P><SPAN>HP Diagnostics HSA Service</SPAN></P> <P><SPAN>启动了还是不行的话，我建议将独立显卡驱动版本降低几个版本号</SPAN></P> <P>&nbsp;</P> <P><SPAN>还有就是要找同款机器对比了，要求助微信服务客服，找一台同款对比</SPAN></P> Mon, 15 Apr 2024 11:43:33 GMT y2kim 2024-04-15T11:43:33Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-feng-shan-wen-ti/m-p/1285726#M87220 <P>玩cs2时风扇自动停转&nbsp; ？ 拔掉电源后风扇突然可控 插上后又慢慢停转&nbsp; ？ 玩无主之地3也会这样&nbsp; 拔开电源后还会有电流声&nbsp; &nbsp;&nbsp;</P> Wed, 10 Apr 2024 15:36:20 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-feng-shan-wen-ti/m-p/1285726#M87220 kelix 2024-04-10T15:36:20Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-feng-shan-wen-ti/m-p/1285749#M87221 <P>********************提供更多机器有关的信息*************************</P> <P>**************提供信息，不是修复，不是解决方案*******************</P> <P>********************不提供信息，不勉强******************************</P> <UL> <LI>系统桌面按Win+R打开运行，输入</LI> </UL> <P>powershell</P> <UL> <LI>按住键盘ctrl+shift，鼠标点确定</LI> </UL> <P><SPAN>命令行打开显示</SPAN><STRONG>PS C:\Windows\system32&gt;</STRONG><SPAN>则是成功以管理员运行打开了</SPAN><SPAN>powershell，否则以上重试</SPAN></P> <UL> <LI>在命令行窗口中复制粘贴下面命令回车</LI> </UL> <P>if (test-path c:\hpinfo.txt){remove-item c:\hpinfo.txt -force};</P> <P>gwmi Win32_OperatingSystem | select caption,version |fl | out-file \hpinfo.txt -force -append;</P> <P>(gwmi win32_bios).caption | out-file \hpinfo.txt -force -append;</P> <P>(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU | out-file \hpinfo.txt -force -append;</P> <P><SPAN>(gwmi win32_baseboard).product</SPAN> <SPAN>| out-file \hpinfo.txt -force -append;</SPAN></P> <P>Confirm-SecureBootUEFI | out-file \hpinfo.txt -force -append;</P> <P>gwmi win32_processor | out-file \hpinfo.txt -force -append;</P> <P><SPAN>gwmi win32_physicalmemory | select Capacity,ConfiguredClockSpeed,Manufacturer,PartNumber,Speed</SPAN> <SPAN>| out-file \hpinfo.txt -force -append;</SPAN></P> <P><SPAN>gwmi win32_diskdrive</SPAN> <SPAN>| out-file \hpinfo.txt -force -append;</SPAN></P> <P>gwmi win32_VideoController | select caption,DriverVersion |fl | out-file \hpinfo.txt -force -append;</P> <P>gwmi Win32_PNPEntity | Where{$_.ConfigManagerErrorCode -ne 0} | select caption,deviceID,ConfigManagerErrorCode |fl | out-file \hpinfo.txt -force -append;</P> <P>Gwmi win32_service | ForEach-Object {</P> <P>&nbsp;&nbsp;&nbsp; $path=""</P> <P>&nbsp;&nbsp;&nbsp; $company=""</P> <P>&nbsp;&nbsp;&nbsp; if($_.pathName -match '"(?&lt;SvcPath&gt;.*)"') {$path=$Matches['SvcPath']}</P> <P>&nbsp;&nbsp;&nbsp; else&nbsp; {$path=($_.pathName&nbsp; -split ' ') | select -First 1}</P> <P><SPAN>&nbsp;&nbsp;&nbsp; if(-not [string]::IsNullOrWhiteSpace($path)) {$company=(Get-Item $path </SPAN><SPAN>-ErrorAction Ignore</SPAN><SPAN>).VersionInfo.CompanyName}</SPAN></P> <P>&nbsp;&nbsp;&nbsp; $_ | Add-Member -MemberType NoteProperty -Name "Manufacturer" -Value $company</P> <P><SPAN>&nbsp;&nbsp;&nbsp; $_}&nbsp; | Select-Object DisplayName, Manufacturer,State | where {$_.Manufacturer -notlike "*microsoft*"}</SPAN><SPAN> |</SPAN><SPAN> fl |</SPAN><SPAN> out-file \hpinfo.txt -force -append;</SPAN></P> <P>Get-AppxPackage | where{$_.name -like "*omen*"} | select name,version |fl | out-file \hpinfo.txt -force -append;</P> <P>if (test-path C:\Windows\OMENSDK_Ver.exe){(Get-Item C:\Windows\OMENSDK_Ver.exe).versioninfo | out-file \hpinfo.txt -force -append}</P> <P>Get-CimInstance –ClassName Win32_DeviceGuard –Namespace root\Microsoft\Windows\DeviceGuard | out-file \hpinfo.txt -force -append</P> <UL> <LI>打开c:\hpinfo.txt将文件内容全选(ctrl+A)复制(ctrl+c)粘贴(ctrl+v)出来发帖回复，之后c:\hpinfo.txt可以删除。</LI> </UL> <P><STRONG>如果红字报错或没有文件，确认是以管理员身份运行了powershell</STRONG></P> Thu, 11 Apr 2024 01:45:43 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-feng-shan-wen-ti/m-p/1285749#M87221 y2kim 2024-04-11T01:45:43Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-feng-shan-wen-ti/m-p/1285833#M87222 <P>你可以先针对电脑系统和BIOS版本确保最新版本</P> <P>&nbsp;</P> <P>然后下载清理工具<BR /><A href="https://h30471.www3.hp.com/hpcn/attachments/hpcn/Gaming/39668/1/ResetOCC.zip" target="_self">清理工具</A>&nbsp;<BR />解压文件后双击exe程序运行清理文件，会自动重启电脑</P> <P>然后安装OMEN驱动</P> <P><A href="https://h30318.www3.hp.com/pub/softpaq/sp150001-150500/sp150272.exe" target="_self">OMEN驱动</A>&nbsp;</P> <P>可以测试下无OMEN软件状态风扇是否正常，若无问题再将软件安装回来看下。</P> <P>&nbsp;</P> <P>BIOS中也确保没有关闭【风扇持续转动】，若电脑游戏状态下温度高出峰值限制，比如OMEN软件温度黄色报警</P> <P>可以再考虑送到服务网点检测下。</P> Thu, 11 Apr 2024 09:28:05 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-feng-shan-wen-ti/m-p/1285833#M87222 正在输入 2024-04-11T09:28:05Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-feng-shan-wen-ti/m-p/1285854#M87226 <P>caption : Microsoft Windows 11 家庭中文版<BR />version : 10.0.22631</P><P>&nbsp;</P><P>F.18<BR />64Z98PA#AB2<BR />8A18<BR />True</P><P><BR />Caption : Intel64 Family 6 Model 154 Stepping 3<BR />DeviceID : CPU0<BR />Manufacturer : GenuineIntel<BR />MaxClockSpeed : 2300<BR />Name : 12th Gen Intel(R) Core(TM) i7-12700H<BR />SocketDesignation : U3E1</P><P>&nbsp;</P><P>&nbsp;</P><P>Capacity : 8589934592<BR />ConfiguredClockSpeed : 4800<BR />Manufacturer : Samsung<BR />PartNumber : M425R1GB4BB0-CQKOL<BR />Speed : 4800</P><P>Capacity : 8589934592<BR />ConfiguredClockSpeed : 4800<BR />Manufacturer : Samsung<BR />PartNumber : M425R1GB4BB0-CQKOL<BR />Speed : 4800</P><P>&nbsp;</P><P>&nbsp;</P><P>Partitions : 4<BR />DeviceID : \\.\PHYSICALDRIVE0<BR />Model : SAMSUNG MZVL21T0HCLR-00BH1<BR />Size : 1024203640320<BR />Caption : SAMSUNG MZVL21T0HCLR-00BH1</P><P>&nbsp;</P><P>&nbsp;</P><P>caption : Intel(R) Iris(R) Xe Graphics<BR />DriverVersion : 31.0.101.5333</P><P>caption : NVIDIA GeForce RTX 3080 Ti Laptop GPU<BR />DriverVersion : 31.0.15.5186</P><P>&nbsp;</P><P>&nbsp;</P><P>DisplayName : AntiCheatExpert Protection<BR />Manufacturer : ANTICHEATEXPERT.COM<BR />State : Stopped</P><P>DisplayName : AntiCheatExpert Service<BR />Manufacturer : ANTICHEATEXPERT.COM<BR />State : Stopped</P><P>DisplayName : BaiduNetdiskUtility<BR />Manufacturer :<BR />State : Stopped</P><P>DisplayName : BattlEye Service<BR />Manufacturer :<BR />State : Stopped</P><P>DisplayName : Intel(R) Content Protection HDCP Service<BR />Manufacturer : Intel Corporation<BR />State : Running</P><P>DisplayName : Intel(R) Driver &amp; Support Assistant<BR />Manufacturer : Intel<BR />State : Running</P><P>DisplayName : Intel(R) Driver &amp; Support Assistant Updater<BR />Manufacturer : Intel<BR />State : Running</P><P>DisplayName : DtsApo4Service<BR />Manufacturer : DTS Inc.<BR />State : Running</P><P>DisplayName : EABackgroundService<BR />Manufacturer : Electronic Arts<BR />State : Stopped</P><P>DisplayName : EasyAntiCheat<BR />Manufacturer : Epic Games, Inc<BR />State : Stopped</P><P>DisplayName : Easy Anti-Cheat (Epic Online Services)<BR />Manufacturer :<BR />State : Stopped</P><P>DisplayName : Epic Online Services<BR />Manufacturer : Epic Games, Inc.<BR />State : Stopped</P><P>DisplayName : Energy Server Service queencreek<BR />Manufacturer :<BR />State : Running</P><P>DisplayName : ELAN Service<BR />Manufacturer : ELAN Microelectronics Corp.<BR />State : Running</P><P>DisplayName : FACEITService<BR />Manufacturer :<BR />State : Stopped</P><P>DisplayName : NVIDIA FrameView SDK service<BR />Manufacturer : NVIDIA<BR />State : Stopped</P><P>DisplayName : HP Comm Recovery<BR />Manufacturer : HP Inc.<BR />State : Running</P><P>DisplayName : HP One Agent Service<BR />Manufacturer : HP Inc; HP Development Company, L.P.<BR />State : Running</P><P>DisplayName : HP App Helper HSA Service<BR />Manufacturer : HP Inc.<BR />State : Running</P><P>DisplayName : HP Diagnostics HSA Service<BR />Manufacturer : HP Inc.<BR />State : Stopped</P><P>DisplayName : HP Network HSA Service<BR />Manufacturer : HP Inc.<BR />State : Running</P><P>DisplayName : HP Omen HSA Service<BR />Manufacturer : HP Inc.<BR />State : Running</P><P>DisplayName : HP System Info HSA Service<BR />Manufacturer : HP Inc.<BR />State : Running</P><P>DisplayName : HP Insights Analytics<BR />Manufacturer : HP Inc.<BR />State : Running</P><P>DisplayName : Intel(R) Graphics Command Center Service<BR />Manufacturer :<BR />State : Running</P><P>DisplayName : Intel(R) Platform License Manager Service<BR />Manufacturer : Intel(R) Corporation<BR />State : Stopped</P><P>DisplayName : Intel(R) SUR QC Software Asset Manager<BR />Manufacturer : Intel Corporation<BR />State : Stopped</P><P>DisplayName : Intel(R) Arc Control Service<BR />Manufacturer : Intel Corporation<BR />State : Running</P><P>DisplayName : Intel(R) Audio Service<BR />Manufacturer : Intel<BR />State : Running</P><P>DisplayName : Intel(R) Innovation Platform Framework Service<BR />Manufacturer : Intel Corporation<BR />State : Running</P><P>DisplayName : Intel(R) Dynamic Application Loader Host Interface Service<BR />Manufacturer : Intel Corporation<BR />State : Running</P><P>DisplayName : LGHUB Updater Service<BR />Manufacturer : Logitech, Inc.<BR />State : Running</P><P>DisplayName : Logitech LampArray Service<BR />Manufacturer : Logitech, Inc.<BR />State : Running</P><P>DisplayName : nProtect GameGuard Service<BR />Manufacturer :<BR />State : Stopped</P><P>DisplayName : NVIDIA LocalSystem Container<BR />Manufacturer :<BR />State : Running</P><P>DisplayName : NVIDIA Display Container LS<BR />Manufacturer :<BR />State : Running</P><P>DisplayName : QPCore Service<BR />Manufacturer : Tencent<BR />State : Stopped</P><P>DisplayName : Rockstar Game Library Service<BR />Manufacturer : Rockstar Games<BR />State : Stopped</P><P>DisplayName : Realtek Audio Universal Service<BR />Manufacturer : Realtek Semiconductor<BR />State : Running</P><P>DisplayName : OpenSSH Authentication Agent<BR />Manufacturer :<BR />State : Stopped</P><P>DisplayName : Steam Client Service<BR />Manufacturer : Valve Corporation<BR />State : Running</P><P>DisplayName : System Remote Data Simulation Layer<BR />Manufacturer :<BR />State : Running</P><P>DisplayName : Intel(R) System Usage Report Service SystemUsageReportSvc_QUEENCREEK<BR />Manufacturer :<BR />State : Running</P><P>DisplayName : Uncheater for BattleGrounds_GL<BR />Manufacturer : Wellbia.com Co., Ltd.<BR />State : Stopped</P><P>DisplayName : User Energy Server Service queencreek<BR />Manufacturer :<BR />State : Stopped</P><P>DisplayName : vgc<BR />Manufacturer : Riot Games, Inc.<BR />State : Stopped</P><P>DisplayName : WemeetUpdateSvc<BR />Manufacturer :<BR />State : Stopped</P><P>DisplayName : Intel(R) Management Engine WMI Provider Registration<BR />Manufacturer : Intel Corporation<BR />State : Running</P><P>DisplayName : WPS Office Cloud Service<BR />Manufacturer : Zhuhai Kingsoft Office Software Co.,Ltd<BR />State : Stopped</P><P>DisplayName : XTUOCDriverService<BR />Manufacturer : Intel(R) Corporation<BR />State : Running</P><P>DisplayName : Zakynthos Service<BR />Manufacturer : KRAFTON, Inc<BR />State : Stopped</P><P>&nbsp;</P><P>&nbsp;</P><P>Name : AD2F1837.OMENLightStudio<BR />Version : 1.0.36.0</P><P>Name : AD2F1837.OMENAudioControl<BR />Version : 1.47.308.0</P><P>Name : AD2F1837.OMENCommandCenter<BR />Version : 1101.2403.1.0</P><P>&nbsp;</P><P><BR />ProductVersion FileVersion FileName<BR />-------------- ----------- --------<BR />1.0.78.0 1.0.78.0 C:\Windows\OMENSDK_Ver.exe</P><P>&nbsp;</P><P><BR />AvailableSecurityProperties : {1, 2, 3, 4...}<BR />CodeIntegrityPolicyEnforcementStatus : 2<BR />InstanceIdentifier : 4ff40742-2649-41b8-bdd1-e80fad1cce80<BR />RequiredSecurityProperties : {0}<BR />SecurityFeaturesEnabled : {0}<BR />SecurityServicesConfigured : {0}<BR />SecurityServicesRunning : {0}<BR />UsermodeCodeIntegrityPolicyEnforcementStatus : 0<BR />Version : 1.0<BR />VirtualizationBasedSecurityStatus : 0<BR />VirtualMachineIsolation : False<BR />VirtualMachineIsolationProperties : {0}<BR />PSComputerName :</P> Thu, 11 Apr 2024 13:13:17 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-feng-shan-wen-ti/m-p/1285854#M87226 kelix 2024-04-11T13:13:17Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-feng-shan-wen-ti/m-p/1285855#M87227 caption : Microsoft Windows 11 家庭中文版 version : 10.0.22631 F.18 64Z98PA#AB2 8A18 True Caption : Intel64 Family 6 Model 154 Stepping 3 DeviceID : CPU0 Manufacturer : GenuineIntel MaxClockSpeed : 2300 Name : 12th Gen Intel(R) Core(TM) i7-12700H SocketDesignation : U3E1 Capacity : 8589934592 ConfiguredClockSpeed : 4800 Manufacturer : Samsung PartNumber : M425R1GB4BB0-CQKOL Speed : 4800 Capacity : 8589934592 ConfiguredClockSpeed : 4800 Manufacturer : Samsung PartNumber : M425R1GB4BB0-CQKOL Speed : 4800 Partitions : 4 DeviceID : \\.\PHYSICALDRIVE0 Model : SAMSUNG MZVL21T0HCLR-00BH1 Size : 1024203640320 Caption : SAMSUNG MZVL21T0HCLR-00BH1 caption : Intel(R) Iris(R) Xe Graphics DriverVersion : 31.0.101.5333 caption : NVIDIA GeForce RTX 3080 Ti Laptop GPU DriverVersion : 31.0.15.5186 DisplayName : AntiCheatExpert Protection Manufacturer : ANTICHEATEXPERT.COM State : Stopped DisplayName : AntiCheatExpert Service Manufacturer : ANTICHEATEXPERT.COM State : Stopped DisplayName : BaiduNetdiskUtility Manufacturer : State : Stopped DisplayName : BattlEye Service Manufacturer : State : Stopped DisplayName : Intel(R) Content Protection HDCP Service Manufacturer : Intel Corporation State : Running DisplayName : Intel(R) Driver &amp; Support Assistant Manufacturer : Intel State : Running DisplayName : Intel(R) Driver &amp; Support Assistant Updater Manufacturer : Intel State : Running DisplayName : DtsApo4Service Manufacturer : DTS Inc. State : Running DisplayName : EABackgroundService Manufacturer : Electronic Arts State : Stopped DisplayName : EasyAntiCheat Manufacturer : Epic Games, Inc State : Stopped DisplayName : Easy Anti-Cheat (Epic Online Services) Manufacturer : State : Stopped DisplayName : Epic Online Services Manufacturer : Epic Games, Inc. State : Stopped DisplayName : Energy Server Service queencreek Manufacturer : State : Running DisplayName : ELAN Service Manufacturer : ELAN Microelectronics Corp. State : Running DisplayName : FACEITService Manufacturer : State : Stopped DisplayName : NVIDIA FrameView SDK service Manufacturer : NVIDIA State : Stopped DisplayName : HP Comm Recovery Manufacturer : HP Inc. State : Running DisplayName : HP One Agent Service Manufacturer : HP Inc; HP Development Company, L.P. State : Running DisplayName : HP App Helper HSA Service Manufacturer : HP Inc. State : Running DisplayName : HP Diagnostics HSA Service Manufacturer : HP Inc. State : Stopped DisplayName : HP Network HSA Service Manufacturer : HP Inc. State : Running DisplayName : HP Omen HSA Service Manufacturer : HP Inc. State : Running DisplayName : HP System Info HSA Service Manufacturer : HP Inc. State : Running DisplayName : HP Insights Analytics Manufacturer : HP Inc. State : Running DisplayName : Intel(R) Graphics Command Center Service Manufacturer : State : Running DisplayName : Intel(R) Platform License Manager Service Manufacturer : Intel(R) Corporation State : Stopped DisplayName : Intel(R) SUR QC Software Asset Manager Manufacturer : Intel Corporation State : Stopped DisplayName : Intel(R) Arc Control Service Manufacturer : Intel Corporation State : Running DisplayName : Intel(R) Audio Service Manufacturer : Intel State : Running DisplayName : Intel(R) Innovation Platform Framework Service Manufacturer : Intel Corporation State : Running DisplayName : Intel(R) Dynamic Application Loader Host Interface Service Manufacturer : Intel Corporation State : Running DisplayName : LGHUB Updater Service Manufacturer : Logitech, Inc. State : Running DisplayName : Logitech LampArray Service Manufacturer : Logitech, Inc. State : Running DisplayName : nProtect GameGuard Service Manufacturer : State : Stopped DisplayName : NVIDIA LocalSystem Container Manufacturer : State : Running DisplayName : NVIDIA Display Container LS Manufacturer : State : Running DisplayName : QPCore Service Manufacturer : Tencent State : Stopped DisplayName : Rockstar Game Library Service Manufacturer : Rockstar Games State : Stopped DisplayName : Realtek Audio Universal Service Manufacturer : Realtek Semiconductor State : Running DisplayName : OpenSSH Authentication Agent Manufacturer : State : Stopped DisplayName : Steam Client Service Manufacturer : Valve Corporation State : Running DisplayName : System Remote Data Simulation Layer Manufacturer : State : Running DisplayName : Intel(R) System Usage Report Service SystemUsageReportSvc_QUEENCREEK Manufacturer : State : Running DisplayName : Uncheater for BattleGrounds_GL Manufacturer : Wellbia.com Co., Ltd. State : Stopped DisplayName : User Energy Server Service queencreek Manufacturer : State : Stopped DisplayName : vgc Manufacturer : Riot Games, Inc. State : Stopped DisplayName : WemeetUpdateSvc Manufacturer : State : Stopped DisplayName : Intel(R) Management Engine WMI Provider Registration Manufacturer : Intel Corporation State : Running DisplayName : WPS Office Cloud Service Manufacturer : Zhuhai Kingsoft Office Software Co.,Ltd State : Stopped DisplayName : XTUOCDriverService Manufacturer : Intel(R) Corporation State : Running DisplayName : Zakynthos Service Manufacturer : KRAFTON, Inc State : Stopped Name : AD2F1837.OMENLightStudio Version : 1.0.36.0 Name : AD2F1837.OMENAudioControl Version : 1.47.308.0 Name : AD2F1837.OMENCommandCenter Version : 1101.2403.1.0 ProductVersion FileVersion FileName -------------- ----------- -------- 1.0.78.0 1.0.78.0 C:\Windows\OMENSDK_Ver.exe AvailableSecurityProperties : {1, 2, 3, 4...} CodeIntegrityPolicyEnforcementStatus : 2 InstanceIdentifier : 4ff40742-2649-41b8-bdd1-e80fad1cce80 RequiredSecurityProperties : {0} SecurityFeaturesEnabled : {0} SecurityServicesConfigured : {0} SecurityServicesRunning : {0} UsermodeCodeIntegrityPolicyEnforcementStatus : 0 Version : 1.0 VirtualizationBasedSecurityStatus : 0 VirtualMachineIsolation : False VirtualMachineIsolationProperties : {0} PSComputerName : Thu, 11 Apr 2024 13:14:20 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-feng-shan-wen-ti/m-p/1285855#M87227 kelix 2024-04-11T13:14:20Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-feng-shan-wen-ti/m-p/1286284#M87246 <P>启动这个服务</P> <P><SPAN>HP Diagnostics HSA Service</SPAN></P> <P><SPAN>启动了还是不行的话，我建议将独立显卡驱动版本降低几个版本号</SPAN></P> <P>&nbsp;</P> <P><SPAN>还有就是要找同款机器对比了，要求助微信服务客服，找一台同款对比</SPAN></P> Mon, 15 Apr 2024 11:43:33 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-feng-shan-wen-ti/m-p/1286284#M87246 y2kim 2024-04-15T11:43:33Z