https://h30471.www3.hp.com/t5/you-xi-ben/an-jian-shi-ling/m-p/1286314#M87256 <P style="margin: 0in; font-size: 11.0pt;"><SPAN>●BIOS</SPAN><SPAN>硬重置：</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>关机状态下，同时按</SPAN><SPAN> Windows</SPAN><SPAN>按键</SPAN><SPAN> + V </SPAN><SPAN>按键并保持按住的状态，按电源键开机，</SPAN><SPAN>Windows + V </SPAN><SPAN>不要松开。等待一分钟，如果开机有显示，并提示</SPAN><SPAN>502</SPAN><SPAN>错误，就表示重置成功。之后如果原来是</SPAN><SPAN>UEFI</SPAN><SPAN>引导的系统，就可以直接进入系统。</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>●</SPAN><SPAN>执行</SPAN><SPAN> BIOS Recovery</SPAN><SPAN>：</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>关机状态下，同时按</SPAN><SPAN> Windows</SPAN><SPAN>按键</SPAN><SPAN> + B </SPAN><SPAN>按键 。按电源键开机。计算机加电后，一直保持</SPAN><SPAN>Windows</SPAN><SPAN>按键和</SPAN><SPAN> B </SPAN><SPAN>按键按下的状态</SPAN><SPAN>3~5</SPAN><SPAN>秒后松开。可以看</SPAN><SPAN> [Caps Lock] </SPAN><SPAN>灯闪烁</SPAN><SPAN>3~5</SPAN><SPAN>次。如果</SPAN><SPAN>BIOS</SPAN><SPAN>恢复程序开始执行，会进入到</SPAN><SPAN>UEFI</SPAN><SPAN>的</SPAN><SPAN>BIOS</SPAN><SPAN>恢复界面，</SPAN><SPAN> [Caps Lock] </SPAN><SPAN>灯会闪烁。</SPAN><SPAN>3~5</SPAN><SPAN>分钟后，</SPAN><SPAN>BIOS</SPAN><SPAN>恢复完毕，屏幕会提示</SPAN><SPAN>BIOS</SPAN><SPAN>恢复成功（不同的机型，此界面会有所不同）。</SPAN><SPAN>5</SPAN><SPAN>分钟后如果屏幕没有任何显示，则表示该电脑无法恢复。</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>●</SPAN><SPAN>请将电脑送到惠普授权的服务中心现场检测检查。</SPAN></P> Tue, 16 Apr 2024 01:00:21 GMT 坏坏的笑 2024-04-16T01:00:21Z https://h30471.www3.hp.com/t5/you-xi-ben/an-jian-shi-ling/m-p/1286308#M87252 <P>突然失灵 有七个键失灵 其他正常</P> Tue, 16 Apr 2024 00:51:27 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-jian-shi-ling/m-p/1286308#M87252 按键失灵 2024-04-16T00:51:27Z https://h30471.www3.hp.com/t5/you-xi-ben/an-jian-shi-ling/m-p/1286312#M87254 <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;">释放静电：</P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>关机并拔掉电源适配器，移除全部外接设备，按住电源键并保持</SPAN><SPAN>30</SPAN><SPAN>秒再松开，之后，插电源适配器，开机观察。</SPAN></P> Tue, 16 Apr 2024 00:58:09 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-jian-shi-ling/m-p/1286312#M87254 坏坏的笑 2024-04-16T00:58:09Z https://h30471.www3.hp.com/t5/you-xi-ben/an-jian-shi-ling/m-p/1286313#M87255 <P>没用之前已经试了</P> Tue, 16 Apr 2024 00:59:32 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-jian-shi-ling/m-p/1286313#M87255 按键失灵 2024-04-16T00:59:32Z https://h30471.www3.hp.com/t5/you-xi-ben/an-jian-shi-ling/m-p/1286314#M87256 <P style="margin: 0in; font-size: 11.0pt;"><SPAN>●BIOS</SPAN><SPAN>硬重置：</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>关机状态下，同时按</SPAN><SPAN> Windows</SPAN><SPAN>按键</SPAN><SPAN> + V </SPAN><SPAN>按键并保持按住的状态，按电源键开机，</SPAN><SPAN>Windows + V </SPAN><SPAN>不要松开。等待一分钟，如果开机有显示，并提示</SPAN><SPAN>502</SPAN><SPAN>错误，就表示重置成功。之后如果原来是</SPAN><SPAN>UEFI</SPAN><SPAN>引导的系统，就可以直接进入系统。</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>●</SPAN><SPAN>执行</SPAN><SPAN> BIOS Recovery</SPAN><SPAN>：</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>关机状态下，同时按</SPAN><SPAN> Windows</SPAN><SPAN>按键</SPAN><SPAN> + B </SPAN><SPAN>按键 。按电源键开机。计算机加电后，一直保持</SPAN><SPAN>Windows</SPAN><SPAN>按键和</SPAN><SPAN> B </SPAN><SPAN>按键按下的状态</SPAN><SPAN>3~5</SPAN><SPAN>秒后松开。可以看</SPAN><SPAN> [Caps Lock] </SPAN><SPAN>灯闪烁</SPAN><SPAN>3~5</SPAN><SPAN>次。如果</SPAN><SPAN>BIOS</SPAN><SPAN>恢复程序开始执行，会进入到</SPAN><SPAN>UEFI</SPAN><SPAN>的</SPAN><SPAN>BIOS</SPAN><SPAN>恢复界面，</SPAN><SPAN> [Caps Lock] </SPAN><SPAN>灯会闪烁。</SPAN><SPAN>3~5</SPAN><SPAN>分钟后，</SPAN><SPAN>BIOS</SPAN><SPAN>恢复完毕，屏幕会提示</SPAN><SPAN>BIOS</SPAN><SPAN>恢复成功（不同的机型，此界面会有所不同）。</SPAN><SPAN>5</SPAN><SPAN>分钟后如果屏幕没有任何显示，则表示该电脑无法恢复。</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>●</SPAN><SPAN>请将电脑送到惠普授权的服务中心现场检测检查。</SPAN></P> Tue, 16 Apr 2024 01:00:21 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-jian-shi-ling/m-p/1286314#M87256 坏坏的笑 2024-04-16T01:00:21Z