https://h30471.www3.hp.com/t5/you-xi-ben/you-xian-wang-luo-wu-fa-shi-yong/m-p/1286964#M87293 <P>根据提示，可以先更新SDK</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://s3.us-west-1.amazonaws.com/hpcps.support.doc/OMEN/SDK/OMEN_Gaming_Hub_SDK.exe" target="_blank"><SPAN>https://s3.us-west-1.amazonaws.com/hpcps.support.doc/OMEN/SDK/OMEN_Gaming_Hub_SDK.exe</SPAN></A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">如果无效</P> <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;">释放静电：</P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>关机并拔掉电源适配器，移除全部外接设备，按住电源键并保持</SPAN><SPAN>30</SPAN><SPAN>秒再松开，之后，插电源适配器，开机观察。</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>●BIOS</SPAN><SPAN>硬重置：</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>关机状态下，同时按</SPAN><SPAN> Windows</SPAN><SPAN>按键</SPAN><SPAN> + V </SPAN><SPAN>按键并保持按住的状态，按电源键开机，</SPAN><SPAN>Windows + V </SPAN><SPAN>不要松开。等待一分钟，如果开机有显示，并提示</SPAN><SPAN>502</SPAN><SPAN>错误，就表示重置成功。之后如果原来是</SPAN><SPAN>UEFI</SPAN><SPAN>引导的系统，就可以直接进入系统。</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>●</SPAN><SPAN>执行</SPAN><SPAN> BIOS Recovery</SPAN><SPAN>：</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>关机状态下，同时按</SPAN><SPAN> Windows</SPAN><SPAN>按键</SPAN><SPAN> + B </SPAN><SPAN>按键 。按电源键开机。计算机加电后，一直保持</SPAN><SPAN>Windows</SPAN><SPAN>按键和</SPAN><SPAN> B </SPAN><SPAN>按键按下的状态</SPAN><SPAN>3~5</SPAN><SPAN>秒后松开。可以看</SPAN><SPAN> [Caps Lock] </SPAN><SPAN>灯闪烁</SPAN><SPAN>3~5</SPAN><SPAN>次。如果</SPAN><SPAN>BIOS</SPAN><SPAN>恢复程序开始执行，会进入到</SPAN><SPAN>UEFI</SPAN><SPAN>的</SPAN><SPAN>BIOS</SPAN><SPAN>恢复界面，</SPAN><SPAN> [Caps Lock] </SPAN><SPAN>灯会闪烁。</SPAN><SPAN>3~5</SPAN><SPAN>分钟后，</SPAN><SPAN>BIOS</SPAN><SPAN>恢复完毕，屏幕会提示</SPAN><SPAN>BIOS</SPAN><SPAN>恢复成功（不同的机型，此界面会有所不同）。</SPAN><SPAN>5</SPAN><SPAN>分钟后如果屏幕没有任何显示，则表示该电脑无法恢复。</SPAN></P> <DIV id="phraseJoinewrskdfdswerhnyikyofd" data-v-app="">&nbsp;</DIV> Sat, 20 Apr 2024 08:25:57 GMT 坏坏的笑 2024-04-20T08:25:57Z https://h30471.www3.hp.com/t5/you-xi-ben/you-xian-wang-luo-wu-fa-shi-yong/m-p/1286962#M87292 <P>今早起来发现有线网用不了，只能无线网上网，网络适配器和设备管理器都没有有线网卡的设备，应该是是个realtex的网卡吧<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240420162040.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105530i34694A9716EA69F0/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20240420162040.jpg" alt="微信图片_20240420162040.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240420162043.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105531iC4607655D0E7C073/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20240420162043.jpg" alt="微信图片_20240420162043.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240420162047.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105532iC007B4371FF93D18/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20240420162047.jpg" alt="微信图片_20240420162047.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240420162106.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105533iC90A22BCA3C469F9/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20240420162106.jpg" alt="微信图片_20240420162106.jpg" /></span></P> Sat, 20 Apr 2024 08:22:01 GMT https://h30471.www3.hp.com/t5/you-xi-ben/you-xian-wang-luo-wu-fa-shi-yong/m-p/1286962#M87292 xzwgamer 2024-04-20T08:22:01Z https://h30471.www3.hp.com/t5/you-xi-ben/you-xian-wang-luo-wu-fa-shi-yong/m-p/1286964#M87293 <P>根据提示，可以先更新SDK</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://s3.us-west-1.amazonaws.com/hpcps.support.doc/OMEN/SDK/OMEN_Gaming_Hub_SDK.exe" target="_blank"><SPAN>https://s3.us-west-1.amazonaws.com/hpcps.support.doc/OMEN/SDK/OMEN_Gaming_Hub_SDK.exe</SPAN></A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">如果无效</P> <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;">释放静电：</P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>关机并拔掉电源适配器，移除全部外接设备，按住电源键并保持</SPAN><SPAN>30</SPAN><SPAN>秒再松开，之后，插电源适配器，开机观察。</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>●BIOS</SPAN><SPAN>硬重置：</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>关机状态下，同时按</SPAN><SPAN> Windows</SPAN><SPAN>按键</SPAN><SPAN> + V </SPAN><SPAN>按键并保持按住的状态，按电源键开机，</SPAN><SPAN>Windows + V </SPAN><SPAN>不要松开。等待一分钟，如果开机有显示，并提示</SPAN><SPAN>502</SPAN><SPAN>错误，就表示重置成功。之后如果原来是</SPAN><SPAN>UEFI</SPAN><SPAN>引导的系统，就可以直接进入系统。</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>●</SPAN><SPAN>执行</SPAN><SPAN> BIOS Recovery</SPAN><SPAN>：</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>关机状态下，同时按</SPAN><SPAN> Windows</SPAN><SPAN>按键</SPAN><SPAN> + B </SPAN><SPAN>按键 。按电源键开机。计算机加电后，一直保持</SPAN><SPAN>Windows</SPAN><SPAN>按键和</SPAN><SPAN> B </SPAN><SPAN>按键按下的状态</SPAN><SPAN>3~5</SPAN><SPAN>秒后松开。可以看</SPAN><SPAN> [Caps Lock] </SPAN><SPAN>灯闪烁</SPAN><SPAN>3~5</SPAN><SPAN>次。如果</SPAN><SPAN>BIOS</SPAN><SPAN>恢复程序开始执行，会进入到</SPAN><SPAN>UEFI</SPAN><SPAN>的</SPAN><SPAN>BIOS</SPAN><SPAN>恢复界面，</SPAN><SPAN> [Caps Lock] </SPAN><SPAN>灯会闪烁。</SPAN><SPAN>3~5</SPAN><SPAN>分钟后，</SPAN><SPAN>BIOS</SPAN><SPAN>恢复完毕，屏幕会提示</SPAN><SPAN>BIOS</SPAN><SPAN>恢复成功（不同的机型，此界面会有所不同）。</SPAN><SPAN>5</SPAN><SPAN>分钟后如果屏幕没有任何显示，则表示该电脑无法恢复。</SPAN></P> <DIV id="phraseJoinewrskdfdswerhnyikyofd" data-v-app="">&nbsp;</DIV> Sat, 20 Apr 2024 08:25:57 GMT https://h30471.www3.hp.com/t5/you-xi-ben/you-xian-wang-luo-wu-fa-shi-yong/m-p/1286964#M87293 坏坏的笑 2024-04-20T08:25:57Z https://h30471.www3.hp.com/t5/you-xi-ben/you-xian-wang-luo-wu-fa-shi-yong/m-p/1286967#M87294 <P>没用，还是识别不到网卡，指示灯也不亮</P> Sat, 20 Apr 2024 08:49:12 GMT https://h30471.www3.hp.com/t5/you-xi-ben/you-xian-wang-luo-wu-fa-shi-yong/m-p/1286967#M87294 xzwgamer 2024-04-20T08:49:12Z https://h30471.www3.hp.com/t5/you-xi-ben/you-xian-wang-luo-wu-fa-shi-yong/m-p/1287149#M87295 <P>这种情况，建议将电脑送到惠普授权的服务中心现场检测检查。<BR />惠普的产品类型非常多，每家服务中心的服务时间，维修项目不完全相同，建议去之前先电话联系确认是否上班。<BR />可以在惠普中国官网页面上方，选择 支持→支持资源→服务网点查询 查找到服务网点的地址和联系方式。</P> Mon, 22 Apr 2024 05:54:54 GMT https://h30471.www3.hp.com/t5/you-xi-ben/you-xian-wang-luo-wu-fa-shi-yong/m-p/1287149#M87295 548851818 2024-04-22T05:54:54Z