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黑神话悟空卡死无响应

小小凡人 — Wed, 28 Aug 2024 08:50:54 GMT

电脑：惠普(HP)暗影精灵7 游戏本 16.1英寸笔记本电脑(i7-11800H 16G 1TSSD RTX3070 8G独显 2K 165Hz 高色域)

我玩黑神话悟空时每次完了二三十分钟游戏就卡死无响应了，任务管理器结束后又能玩二三十分钟。网上的各种办法都试了还是不行，画质什么的都调到最低了，是我的配置不行吗？求求大神有什么解决办法？

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y2kim — Wed, 28 Aug 2024 09:14:03 GMT

********************提供更多机器有关的信息*************************

**************提供信息，不是修复，不是解决方案*******************

********************不提供信息，不勉强******************************

系统桌面按Win+R打开运行，输入

powershell

按住键盘ctrl+shift，鼠标点确定

命令行打开显示PS C:\Windows\system32>则是成功以管理员运行打开了powershell，否则以上重试

在命令行窗口中复制粘贴下面命令回车

if (test-path c:\hpinfo.txt){remove-item c:\hpinfo.txt -force};

(get-date) – (gcim Win32_OperatingSystem).LastBootUpTime | out-file \hpinfo.txt -force -append;

gwmi Win32_OperatingSystem | select caption,version |fl | out-file \hpinfo.txt -force -append;

(gwmi win32_bios).caption | out-file \hpinfo.txt -force -append;

(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU | out-file \hpinfo.txt -force -append;

(gwmi win32_baseboard).product | out-file \hpinfo.txt -force -append;

Confirm-SecureBootUEFI | out-file \hpinfo.txt -force -append;

gwmi win32_processor | out-file \hpinfo.txt -force -append;

gwmi win32_physicalmemory | select Capacity,ConfiguredClockSpeed,Manufacturer,PartNumber,Speed | out-file \hpinfo.txt -force -append;

gwmi win32_diskdrive | out-file \hpinfo.txt -force -append;

gwmi win32_VideoController | select caption,DriverVersion |fl | out-file \hpinfo.txt -force -append;

gwmi Win32_PNPEntity | Where{$_.ConfigManagerErrorCode -ne 0} | select caption,deviceID,ConfigManagerErrorCode |fl | out-file \hpinfo.txt -force -append;

Gwmi win32_service | ForEach-Object {

$path=""

$company=""

if($_.pathName -match '"(?<SvcPath>.*)"') {$path=$Matches['SvcPath']}

else {$path=($_.pathName -split ' ') | select -First 1}

if(-not [string]::IsNullOrWhiteSpace($path)) {$company=(Get-Item $path -ErrorAction Ignore).VersionInfo.CompanyName}

$_ | Add-Member -MemberType NoteProperty -Name "Manufacturer" -Value $company

$_} | Select-Object DisplayName, Manufacturer,State | where {$_.Manufacturer -notlike "*microsoft*"} | fl | out-file \hpinfo.txt -force -append;

Get-AppxPackage | where{$_.name -like "*omen*"} | select name,version |fl | out-file \hpinfo.txt -force -append;

if (test-path C:\Windows\OMENSDK_Ver.exe){(Get-Item C:\Windows\OMENSDK_Ver.exe).versioninfo | out-file \hpinfo.txt -force -append}

Get-CimInstance –ClassName Win32_DeviceGuard –Namespace root\Microsoft\Windows\DeviceGuard | out-file \hpinfo.txt -force -append

打开c:\hpinfo.txt将文件内容全选(ctrl+A)复制(ctrl+c)粘贴(ctrl+v)出来发帖回复，之后c:\hpinfo.txt可以删除。

如果红字报错或没有文件，确认是以管理员身份运行了powershell

回复：黑神话悟空卡死无响应

WDH — Wed, 28 Aug 2024 09:37:39 GMT

听说这个游戏对硬件要求很高。

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小小凡人 — Wed, 28 Aug 2024 14:46:13 GMT

Days : 0
Hours : 21
Minutes : 30
Seconds : 32
Milliseconds : 823
Ticks : 774328230883
TotalDays : 0.896213230188657
TotalHours : 21.5091175245278
TotalMinutes : 1290.54705147167
TotalSeconds : 77432.8230883
TotalMilliseconds : 77432823.0883

caption : Microsoft Windows 10 专业版
version : 10.0.19045

F.47
4M1S5PA#AB2
88FD
TrueCaption : Intel64 Family 6 Model 141 Stepping 1
DeviceID : CPU0
Manufacturer : GenuineIntel
MaxClockSpeed : 2304
Name : 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz
SocketDesignation : U3E1

Capacity : 8589934592
ConfiguredClockSpeed : 3200
Manufacturer : Samsung
PartNumber : M471A1K43DB1-CWE
Speed : 3200

Partitions : 4
DeviceID : \\.\PHYSICALDRIVE0
Model : NVMe SAMSUNG MZVL21T0HCLR-00BH1
Size : 1024203640320
Caption : NVMe SAMSUNG MZVL21T0HCLR-00BH1

Partitions : 1
DeviceID : \\.\PHYSICALDRIVE1
Model : NVMe SAMSUNG MZALQ256HBJD-00BL2
Size : 256052966400
Caption : NVMe SAMSUNG MZALQ256HBJD-00BL2

caption : NVIDIA GeForce RTX 3070 Laptop GPU
DriverVersion : 32.0.15.6094

caption : Intel(R) UHD Graphics
DriverVersion : 27.20.100.9749

DisplayName : Armoury Crate Download Tool
Manufacturer : ASUSTeK Computer Inc.
State : Stopped

DisplayName : ARMOURY CRATE Service
Manufacturer : ASUSTeK COMPUTER INC.
State : Running

DisplayName : ASUS 更新服务 (asus)
Manufacturer : ASUSTeK Computer Inc.
State : Stopped

DisplayName : ASUS 更新服务 (asusm)
Manufacturer : ASUSTeK Computer Inc.
State : Stopped

DisplayName : BaiduNetdiskUtility
Manufacturer : Baidu.com, Inc.
State : Stopped

DisplayName : Intel(R) Content Protection HDCP Service
Manufacturer : Intel Corporation
State : Running

DisplayName : DtsApo4Service
Manufacturer : DTS Inc.
State : Running

DisplayName : ELAN Service
Manufacturer : ELAN Microelectronics Corp.
State : Running

DisplayName : NVIDIA FrameView SDK service
Manufacturer : NVIDIA
State : Stopped

DisplayName : GameSDK Service
Manufacturer : ASUS Inc.
State : Running

DisplayName : HP App Helper HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Diagnostics HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Network HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Omen HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP System Info HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Insights Analytics
Manufacturer : HP Inc.
State : Running

DisplayName : Intel(R) Graphics Command Center Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) HD Graphics Control Panel Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Capability Licensing Service TCP IP Interface
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) TPM Provisioning Service
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) Audio Service
Manufacturer : Intel
State : Running

DisplayName : Intel(R) Dynamic Application Loader Host Interface Service
Manufacturer : Intel Corporation
State : Running

DisplayName : ASUS AURA SYNC lighting service
Manufacturer : ASUSTek Computer Inc.
State : Running

DisplayName : Intel(R) Management and Security Application Local Management Service
Manufacturer : Intel Corporation
State : Running

DisplayName : NVIDIA LocalSystem Container
Manufacturer :
State : Running

DisplayName : NVIDIA Display Container LS
Manufacturer :
State : Running

DisplayName : qmbsrv
Manufacturer : Tencent
State : Running

DisplayName : QQPCMgr RTP Service
Manufacturer : Tencent
State : Stopped

DisplayName : ROG Live Service
Manufacturer : ASUSTek COMPUTER INC.
State : Running

DisplayName : Intel(R) Storage Middleware Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Realtek Audio Universal Service
Manufacturer : Realtek Semiconductor
State : Running

DisplayName : OpenSSH Authentication Agent
Manufacturer :
State : Stopped

DisplayName : Steam Client Service
Manufacturer : Valve Corporation
State : Running

DisplayName : Thunderbolt(TM) Peer to Peer Shortcut
Manufacturer : Intel Corporation
State : Running

DisplayName : XTUOCDriverService
Manufacturer : Intel(R) Corporation
State : Running

Name : AD2F1837.OMENAudioControl
Version : 1.26.249.0

Name : AD2F1837.OMENCommandCenter
Version : 1101.2408.5.0

Name : AD2F1837.OMENLightStudio
Version : 1.0.47.0

ProductVersion FileVersion FileName
-------------- ----------- --------
1.0.83.0 1.0.83.0 C:\Windows\OMENSDK_Ver.exe

AvailableSecurityProperties : {1, 2, 3, 4...}
CodeIntegrityPolicyEnforcementStatus : 0
InstanceIdentifier : 4ff40742-2649-41b8-bdd1-e80fad1cce80
RequiredSecurityProperties : {0}
SecurityServicesConfigured : {0}
SecurityServicesRunning : {0}
UsermodeCodeIntegrityPolicyEnforcementStatus : 0
Version : 1.0
VirtualizationBasedSecurityStatus : 0
VirtualMachineIsolation : False
VirtualMachineIsolationProperties : {0}
PSComputerName :

回复：黑神话悟空卡死无响应

y2kim — Thu, 29 Aug 2024 00:41:30 GMT

不是原厂系统，做个原厂系统测试

HP 消费类电脑 - 在 Windows 11 和 10 中使用 HP 云恢复工具 | HP®客户支持

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