https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1339108#M90630 <P>引用上面的回复，还是建议到服务网点做进一步的检测，国外也会有HP的服务网点</P> <P>&nbsp;</P> Wed, 09 Apr 2025 02:18:55 GMT 正在输入 2025-04-09T02:18:55Z https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1338424#M90605 <P>三天前启动电脑时在omen图标转圈那里卡了很久，进入登录windows页面出现了PIN不可用情况，随后发生了扬声器破音现象。之后开机启动都异常缓慢，我把系统重装之后没有任何好转，扬声器依旧有破音情况，bios显示多次CMOS 502启动错误，拆开后盖断开电池，插拔内存条之后出现了风扇循环启动关闭，数次之后进入开机页面，又卡了很久才能进入系统。求解决方案。</P> Fri, 04 Apr 2025 09:21:30 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1338424#M90605 Qingsd 2025-04-04T09:21:30Z https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1338427#M90606 <P>既然尝试过重装系统都无效，且多次自动出现CMOS提示，我建议到服务中心检测下</P> <P><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank" rel="noopener">服务中心查询</A></P> <P>&nbsp;</P> Fri, 04 Apr 2025 09:35:22 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1338427#M90606 正在输入 2025-04-04T09:35:22Z https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1338428#M90607 <P>有没有什么方法可以自行排除故障原因，因为人不在国内 虽然现在电脑还在保修期 但是回国之后就过保了 我想能自行解决就先试试</P> Fri, 04 Apr 2025 09:38:56 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1338428#M90607 Qingsd 2025-04-04T09:38:56Z https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1338444#M90608 <P>开机多次点击F2，可以进入硬件检测工具，可以对内存，硬盘等做循环或广泛测试</P> <P>长时间测试看硬件是否都稳定，若检测中途出现卡死，报错等，那么硬件故障性会很高，就是联系售后</P> <P>&nbsp;</P> <P>重装系统一般都是能够解决软件方面的问题，重装都不行硬件异常可能性较大一些。</P> Fri, 04 Apr 2025 13:46:00 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1338444#M90608 正在输入 2025-04-04T13:46:00Z https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1338458#M90610 <P>可以机器关机，在点击开机键的一刻进入F2或者F10界面检测！</P><P>如果进入F2直接组件测试，扬声器检测看有没有异常</P><P>F10进入bios界面之后不停点F10看声音是不是也有一样故障，如果有就不用折腾系统了！考虑外接耳机使用或者线下换扬声器吧</P> Fri, 04 Apr 2025 14:46:23 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1338458#M90610 一个帅气的大胡子 2025-04-04T14:46:23Z https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1338459#M90611 <P>我试过外接有线耳机 和扬声器一样出现爆音 声卡驱动我也更新过 但是使用蓝牙耳机不会出现爆音情况</P><P>&nbsp;</P> Fri, 04 Apr 2025 14:48:21 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1338459#M90611 Qingsd 2025-04-04T14:48:21Z https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1338591#M90616 <P>确认看看BIOS和F2检测的界面如果一样的故障，其实就没有再检测系统的~</P> Sat, 05 Apr 2025 14:16:38 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1338591#M90616 一个帅气的大胡子 2025-04-05T14:16:38Z https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1339055#M90628 <P> 检测过了 一切正常 又用了几天 发现可能的原因是静电累积 原来笔记本b面键盘上部摸着能感到有静电 现在使用时静电消失了 &nbsp;同时和pin码不可用的时间也吻合了 今天玩游戏的时候出现了平时从未出现过的 越来越频繁的卡死 &nbsp;过几秒恢复正常 cpu占用率比以往更高 这种情况感觉不大对啊 主板上是否有静电保护装置 是不是坏掉了</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1186.jpeg" style="width: 4032px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120275i732199164FE63CE8/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1186.jpeg" alt="IMG_1186.jpeg" /></span></P> Tue, 08 Apr 2025 20:30:18 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1339055#M90628 Qingsd 2025-04-08T20:30:18Z https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1339056#M90629 <P>补充一下 笔记本扬声器与有线连接的耳机破音状况 经过测试 刚开机低负载运行时 扬声器正常 进入较高负载后扬声器就开始慢慢破音 十几秒就从完全正常变成没法正常使用了&nbsp;</P> Tue, 08 Apr 2025 20:33:14 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1339056#M90629 Qingsd 2025-04-08T20:33:14Z https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1339108#M90630 <P>引用上面的回复，还是建议到服务网点做进一步的检测，国外也会有HP的服务网点</P> <P>&nbsp;</P> Wed, 09 Apr 2025 02:18:55 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-tu-ran-chu-xian-qi-dong-huan-man-yang-sheng-qi-you-xian-er-ji-po-yin-wen-ti/m-p/1339108#M90630 正在输入 2025-04-09T02:18:55Z