https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-he-xian-qu-dong-diao-le-duo-ci-chang-shi-zhuang-bu-shang-qu-dong/m-p/1340443#M90692 <P>最近笔记本频繁蓝屏，windows收集不到蓝屏dump文件，我尝试更新驱动。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1745031122968.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120622iC1214E8F7A147570/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1745031122968.png" alt="_0-1745031122968.png" /></span></P><P>&nbsp;</P><P>使用Intel驱动助手更新核显驱动，发现安装失败。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1745031191363.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120623i58077F4265991F2E/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1745031191363.png" alt="_1-1745031191363.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1745031362872.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120624i505FC703E51ABBCD/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1745031362872.png" alt="_2-1745031362872.png" /></span></P><P>按照提示重启电脑后，核显驱动没有了。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1745031393427.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120625i3CEE39C2012D88E7/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1745031393427.png" alt="_3-1745031393427.png" /></span></P><P>&nbsp;</P><P>笔记本bios没有可以调整显卡设置的选项。</P><DIV class="">&nbsp;</DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_5-1745031473312.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120626iE6E37DFEEE49E467/image-size/medium?v=v2&amp;px=400" role="button" title="_5-1745031473312.png" alt="_5-1745031473312.png" /></span></P><P>&nbsp;</P><P>多次尝试无果，包括初始版本的驱动程序</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_6-1745031858800.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120627i8CD55F5AF0719560/image-size/medium?v=v2&amp;px=400" role="button" title="_6-1745031858800.png" alt="_6-1745031858800.png" /></span></P><P>&nbsp;</P><P>请问大家还有什么自救方法呢？</P> Sat, 19 Apr 2025 03:06:05 GMT 打荷小福贵 2025-04-19T03:06:05Z https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-he-xian-qu-dong-diao-le-duo-ci-chang-shi-zhuang-bu-shang-qu-dong/m-p/1340443#M90692 <P>最近笔记本频繁蓝屏，windows收集不到蓝屏dump文件，我尝试更新驱动。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1745031122968.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120622iC1214E8F7A147570/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1745031122968.png" alt="_0-1745031122968.png" /></span></P><P>&nbsp;</P><P>使用Intel驱动助手更新核显驱动，发现安装失败。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1745031191363.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120623i58077F4265991F2E/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1745031191363.png" alt="_1-1745031191363.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1745031362872.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120624i505FC703E51ABBCD/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1745031362872.png" alt="_2-1745031362872.png" /></span></P><P>按照提示重启电脑后，核显驱动没有了。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1745031393427.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120625i3CEE39C2012D88E7/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1745031393427.png" alt="_3-1745031393427.png" /></span></P><P>&nbsp;</P><P>笔记本bios没有可以调整显卡设置的选项。</P><DIV class="">&nbsp;</DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_5-1745031473312.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120626iE6E37DFEEE49E467/image-size/medium?v=v2&amp;px=400" role="button" title="_5-1745031473312.png" alt="_5-1745031473312.png" /></span></P><P>&nbsp;</P><P>多次尝试无果，包括初始版本的驱动程序</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_6-1745031858800.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120627i8CD55F5AF0719560/image-size/medium?v=v2&amp;px=400" role="button" title="_6-1745031858800.png" alt="_6-1745031858800.png" /></span></P><P>&nbsp;</P><P>请问大家还有什么自救方法呢？</P> Sat, 19 Apr 2025 03:06:05 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-he-xian-qu-dong-diao-le-duo-ci-chang-shi-zhuang-bu-shang-qu-dong/m-p/1340443#M90692 打荷小福贵 2025-04-19T03:06:05Z https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-he-xian-qu-dong-diao-le-duo-ci-chang-shi-zhuang-bu-shang-qu-dong/m-p/1340458#M90696 <P>可以到设备管理器里看下有没有其他设备展开，看下这里是不是有关黄色感叹号的视频相关的，</P><P>有的话可以右击驱动点击更新驱动程序，浏览我的电脑以查找驱动程序，点击浏览，</P><P>去选择C盘下的swsetup文件夹下刚刚下载的hp官网上的sp编号的集显驱动程序，点击下一步</P><P>完成安装尝试看下，集显驱动有没有安装上，</P><P>如此还是没有安装上的话，需要备份数据后重装系统来试试</P><P>&nbsp;</P><P>设备管理器下没有其他设备，或者其他设备下也无有关视频的驱动</P><P>可以尝试做下硬重置的操作(≖ᴗ≖)✧</P> Sat, 19 Apr 2025 06:46:43 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-he-xian-qu-dong-diao-le-duo-ci-chang-shi-zhuang-bu-shang-qu-dong/m-p/1340458#M90696 暮光星灵大王 2025-04-19T06:46:43Z https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-he-xian-qu-dong-diao-le-duo-ci-chang-shi-zhuang-bu-shang-qu-dong/m-p/1340517#M90706 <P><STRONG>这机器BIOS无显卡驱动调整，电脑关机，移除电源和所有外接设备（键盘、鼠标、U盘、移动硬盘、打印机等），按住电源按钮约 30秒后松开，重新连接电源，然后开机测试，如果不行直接重装系统，单独安装驱动测试</STRONG></P><P><STRONG>无效带着机器线下检测了：<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A></STRONG></P> Sat, 19 Apr 2025 09:51:00 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-he-xian-qu-dong-diao-le-duo-ci-chang-shi-zhuang-bu-shang-qu-dong/m-p/1340517#M90706 一个帅气的大胡子 2025-04-19T09:51:00Z