https://h30471.www3.hp.com/t5/you-xi-ben/she-xiang-tou-qi-yong-shi-yi-zhi-shan-tui/m-p/1347119#M91056 <P>当微信/相机/腾讯会议等软件开启摄像头时，摄像头指示灯不断闪烁，然后所有软件最后都会显示检测不到摄像头，电脑没有磕碰，不知道什么时候开始突然不好使，9plus是否有独立的物理摄像头开关？系统已经更新到最新，驱动也没有更新，设备管理器显示正常，求助，谢谢！<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/122651iF3E7C780268AC09E/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/122650iEA786D5EA246320B/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/122652i47F1F71B48AD82AB/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.png" style="width: 688px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/122653i20FD9A0E05BDF614/image-size/large?v=v2&amp;px=999" role="button" title="4.png" alt="4.png" /></span></P> Sun, 08 Jun 2025 01:32:05 GMT HYCIRRUS 2025-06-08T01:32:05Z https://h30471.www3.hp.com/t5/you-xi-ben/she-xiang-tou-qi-yong-shi-yi-zhi-shan-tui/m-p/1347119#M91056 <P>当微信/相机/腾讯会议等软件开启摄像头时，摄像头指示灯不断闪烁，然后所有软件最后都会显示检测不到摄像头，电脑没有磕碰，不知道什么时候开始突然不好使，9plus是否有独立的物理摄像头开关？系统已经更新到最新，驱动也没有更新，设备管理器显示正常，求助，谢谢！<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/122651iF3E7C780268AC09E/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/122650iEA786D5EA246320B/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/122652i47F1F71B48AD82AB/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.png" style="width: 688px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/122653i20FD9A0E05BDF614/image-size/large?v=v2&amp;px=999" role="button" title="4.png" alt="4.png" /></span></P> Sun, 08 Jun 2025 01:32:05 GMT https://h30471.www3.hp.com/t5/you-xi-ben/she-xiang-tou-qi-yong-shi-yi-zhi-shan-tui/m-p/1347119#M91056 HYCIRRUS 2025-06-08T01:32:05Z https://h30471.www3.hp.com/t5/you-xi-ben/she-xiang-tou-qi-yong-shi-yi-zhi-shan-tui/m-p/1347130#M91057 <P>参考微软文档：<BR /><A href="https://support.microsoft.com/zh-cn/windows/相机在-windows-中不工作-32adb016-b29c-a928-0073-53d31da0dad5#id0ebf=windows_11" target="_blank">https://support.microsoft.com/zh-cn/windows/相机在-windows-中不工作-32adb016-b29c-a928-0073-53d31da0dad5#id0ebf=windows_11</A><BR />和惠普文档：<BR /><A href="https://support.hp.com/cn-zh/document/ish_4089271-4026477-16" target="_blank">https://support.hp.com/cn-zh/document/ish_4089271-4026477-16</A><BR />排查</P> Sun, 08 Jun 2025 05:24:23 GMT https://h30471.www3.hp.com/t5/you-xi-ben/she-xiang-tou-qi-yong-shi-yi-zhi-shan-tui/m-p/1347130#M91057 548851818 2025-06-08T05:24:23Z https://h30471.www3.hp.com/t5/you-xi-ben/she-xiang-tou-qi-yong-shi-yi-zhi-shan-tui/m-p/1347141#M91058 <P>已经排查过了，都没有解决，依旧调用时一直闪，就像接触不良一样每隔两秒调用一次最后报错<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/122657i746C99BDB18CA54D/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/122658i31F6EA1AEC84DE9C/image-size/large?v=v2&amp;px=999" role="button" title="5.png" alt="5.png" /></span></P> Sun, 08 Jun 2025 06:18:48 GMT https://h30471.www3.hp.com/t5/you-xi-ben/she-xiang-tou-qi-yong-shi-yi-zhi-shan-tui/m-p/1347141#M91058 HYCIRRUS 2025-06-08T06:18:48Z https://h30471.www3.hp.com/t5/you-xi-ben/she-xiang-tou-qi-yong-shi-yi-zhi-shan-tui/m-p/1347214#M91062 <P>将电脑关机并移除所有的外接设备（包括电源）然后按电源键30秒后再松开手，插上电源线并单点电源键开机，再试试。</P> <P>&nbsp;</P> <P>无效联系售后</P> <P><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank" rel="noopener">服务中心查询</A></P> <P>&nbsp;</P> Mon, 09 Jun 2025 01:06:43 GMT https://h30471.www3.hp.com/t5/you-xi-ben/she-xiang-tou-qi-yong-shi-yi-zhi-shan-tui/m-p/1347214#M91062 正在输入 2025-06-09T01:06:43Z