https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1354668#M91500 <P>5CD208DMVP</P> Fri, 01 Aug 2025 09:10:53 GMT 魔狼再世 2025-08-01T09:10:53Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1353244#M91376 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1753150061816.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124590iA73F60D6450D6F56/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1753150061816.png" alt="_0-1753150061816.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1753150089085.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124591iEB33C58E2667FFED/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1753150089085.png" alt="_1-1753150089085.png" /></span></P><P>设备管理器里面正常显示，在设置里面摄像头打不开？会是什么原因？硬件坏了吗</P> Tue, 22 Jul 2025 02:08:49 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1353244#M91376 魔狼再世 2025-07-22T02:08:49Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1353250#M91377 <P>设备管理器中卸载摄像头驱动（不勾选删除驱动程序），然后重新扫描识别试下。</P> Tue, 22 Jul 2025 02:47:52 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1353250#M91377 坏坏的笑 2025-07-22T02:47:52Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1353251#M91378 <P>操作了还是不行</P> Tue, 22 Jul 2025 02:52:59 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1353251#M91378 魔狼再世 2025-07-22T02:52:59Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1353275#M91380 <P>关机断电，拔掉电源适配器和所有外接设备，按住电源开关至少30秒。</P> <P>然后接电源开机试下。</P> <P>如果还是不行</P> <P>开机点击F10，进入BIOS，进入BIOS后点击F9，选择Yes，再次点击F10，选择Yes。恢复BIOS默认值</P> <P>&nbsp;</P> <P>如果上述操作均无效，可以考虑重装系统试下</P> Tue, 22 Jul 2025 05:52:40 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1353275#M91380 坏坏的笑 2025-07-22T05:52:40Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1354663#M91498 <P>还是不行</P> Fri, 01 Aug 2025 08:45:50 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1354663#M91498 魔狼再世 2025-08-01T08:45:50Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1354665#M91499 <P>电脑序列号提供一下</P> Fri, 01 Aug 2025 09:00:49 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1354665#M91499 坏坏的笑 2025-08-01T09:00:49Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1354668#M91500 <P>5CD208DMVP</P> Fri, 01 Aug 2025 09:10:53 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1354668#M91500 魔狼再世 2025-08-01T09:10:53Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1354680#M91501 <P style="margin: 0in; font-family: -apple-system; font-size: 10.5pt;">HP PC Hardware Diagnostics UEFI</P> <P style="margin: 0in; font-family: -apple-system; font-size: 10.5pt;">10.6.0.0</P> <P style="margin: 0in; font-family: -apple-system; font-size: 10.5pt;"><A href="https://ftp.hp.com/pub/softpaq/sp153501-154000/sp153864.exe" target="_blank">https://ftp.hp.com/pub/softpaq/sp153501-154000/sp153864.exe</A></P> <P style="margin: 0in; font-family: -apple-system; font-size: 10.5pt;">&nbsp;</P> <P style="margin: 0in; font-family: -apple-system; font-size: 10.5pt;">可以试下安装这个软件，安装完成后电脑关机。</P> <P style="margin: 0in; font-family: -apple-system; font-size: 10.5pt;">按开机键后，立刻连续点击F2，进入检测菜单。</P> <P style="margin: 0in; font-family: -apple-system; font-size: 10.5pt;">进入后选择语言，选择组件测试，摄像头，摄像头捕获测试</P> Fri, 01 Aug 2025 09:35:29 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1354680#M91501 坏坏的笑 2025-08-01T09:35:29Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1355070#M91549 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1754373952806.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124999iD99A03926033A3E5/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1754373952806.jpeg" alt="_0-1754373952806.jpeg" /></span>只有一个网络摄像头连接测试，结果正常</P><P>&nbsp;</P> Tue, 05 Aug 2025 06:06:49 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1355070#M91549 魔狼再世 2025-08-05T06:06:49Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1355098#M91554 <P>到系统设置--【蓝牙和其他设备】--【摄像头】---【HP摄像头】---【高级相机选项】--打开【允许多个应用同时使用照相机】。</P> <P>试试看，如果无效，看看系统自带【相机】软件的报错代码是什么？</P> Tue, 05 Aug 2025 08:26:53 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1355098#M91554 正在输入 2025-08-05T08:26:53Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1355101#M91555 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1754382981323.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125007i371C77397F517A9B/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1754382981323.png" alt="_0-1754382981323.png" /></span></P><P>&nbsp;</P> Tue, 05 Aug 2025 08:36:23 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1355101#M91555 魔狼再世 2025-08-05T08:36:23Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1355103#M91556 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1754383037223.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125008iABC885154E99C83C/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1754383037223.png" alt="_0-1754383037223.png" /></span></P><P>提示这个</P> Tue, 05 Aug 2025 08:37:35 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1355103#M91556 魔狼再世 2025-08-05T08:37:35Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1355196#M91563 <P>按windows开始键，搜索【相机】，启动后看有什么报错信息？</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1754442513008.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125041i4B991E5084FC77D4/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1754442513008.png" alt="_0-1754442513008.png" /></span></P> <P>&nbsp;</P> Wed, 06 Aug 2025 01:08:40 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1355196#M91563 正在输入 2025-08-06T01:08:40Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1355207#M91566 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1754445433055.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125042i2031BAD4D5BBF237/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1754445433055.png" alt="_0-1754445433055.png" /></span></P><P>&nbsp;</P> Wed, 06 Aug 2025 01:57:11 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1355207#M91566 魔狼再世 2025-08-06T01:57:11Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1355212#M91567 <P>1：win+x选择【安装的应用】搜索【相机】右侧选择三个点【高级选项】--下拉选择【重置】，重置完成后看是否正常</P> <P>2：在设备管理器中-展开【照相机】右键摄像头【卸载设备】并勾选上【卸载驱动程序】，卸载完毕后重启，等待驱动自动加载回来，或其他第三方驱动软件安装驱动后测试</P> <P>&nbsp;</P> <P>仍旧无效，建议送到官方售后看下</P> <P><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank" rel="noopener">服务中心查询</A></P> Wed, 06 Aug 2025 02:12:54 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling8da-bu-kai-she-xiang-tou/m-p/1355212#M91567 正在输入 2025-08-06T02:12:54Z