https://h30471.www3.hp.com/t5/you-xi-ben/jie-shu-you-xi-zi-dong-hei-ping/m-p/1368384#M92183 <P>F10 BIOS 中设置 Graphics switch 为 Discrete ／ NVIDIA GPU only</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <DIV>如果不能解决，建议将电脑送到惠普授权的服务中心现场检测检查。</DIV> <DIV>惠普的产品类型非常多，每家服务中心的服务时间，维修项目不完全相同，建议去之前先电话联系确认是否上班。</DIV> <DIV>可以在惠普中国官网页面上方，选择 支持→支持资源→服务网点查询 查找到服务网点的地址和联系方式。</DIV> <DIV>&nbsp;</DIV> <DIV>&nbsp;</DIV> <DIV>&nbsp;</DIV> <DIV>&nbsp;</DIV> <DIV>&nbsp;</DIV> <DIV>&nbsp;</DIV> <P><!--5f39ae17-8c62-4a45-bc43-b32064c9388a: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--></P> Thu, 13 Nov 2025 11:40:57 GMT 548851818 2025-11-13T11:40:57Z https://h30471.www3.hp.com/t5/you-xi-ben/jie-shu-you-xi-zi-dong-hei-ping/m-p/1368376#M92182 <P>找了很多贴子都没有找到存在我这个问题的，我阐述一下：</P><P>&nbsp;</P><P>黑屏问题发生了有一段时间了，这次是因为受不了了才来找的解决方案。</P><P>&nbsp;</P><P>每次结束 三角洲，瓦罗兰特，csgo（目前只发现这三个游戏），退出到桌面的时候，电脑会在退出到桌面1秒钟左右瞬间黑屏，电脑并没有结束运行，我需要重复短按电源键，伴随电脑叮咚一声响，才能将电脑重新恢复（恢复的图片如下），我需要再点击一次鼠标进入桌面， 游戏是退出状态，没有问题。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1763027218748.jpg" style="width: 4096px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128827iC60352A486459C70/image-size/medium?v=v2&amp;px=400" role="button" title="1763027218748.jpg" alt="1763027218748.jpg" /></span></P><P>而在开始运行这几个游戏的时候，我的笔记本会发出同样的一声叮咚响，卡住一瞬间（需点击鼠标恢复），然后进入游戏。</P><P>&nbsp;</P><P>已使用方案：询问过朋友，试过释放静电；降低电压；重装驱动。但问题还是存在。</P><P>&nbsp;</P> Thu, 13 Nov 2025 09:49:19 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jie-shu-you-xi-zi-dong-hei-ping/m-p/1368376#M92182 清果飘想 2025-11-13T09:49:19Z https://h30471.www3.hp.com/t5/you-xi-ben/jie-shu-you-xi-zi-dong-hei-ping/m-p/1368384#M92183 <P>F10 BIOS 中设置 Graphics switch 为 Discrete ／ NVIDIA GPU only</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <DIV>如果不能解决，建议将电脑送到惠普授权的服务中心现场检测检查。</DIV> <DIV>惠普的产品类型非常多，每家服务中心的服务时间，维修项目不完全相同，建议去之前先电话联系确认是否上班。</DIV> <DIV>可以在惠普中国官网页面上方，选择 支持→支持资源→服务网点查询 查找到服务网点的地址和联系方式。</DIV> <DIV>&nbsp;</DIV> <DIV>&nbsp;</DIV> <DIV>&nbsp;</DIV> <DIV>&nbsp;</DIV> <DIV>&nbsp;</DIV> <DIV>&nbsp;</DIV> <P><!--5f39ae17-8c62-4a45-bc43-b32064c9388a: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--></P> Thu, 13 Nov 2025 11:40:57 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jie-shu-you-xi-zi-dong-hei-ping/m-p/1368384#M92183 548851818 2025-11-13T11:40:57Z https://h30471.www3.hp.com/t5/you-xi-ben/jie-shu-you-xi-zi-dong-hei-ping/m-p/1368405#M92184 <P>妙手回春啊大夫，不黑屏了</P> Thu, 13 Nov 2025 14:55:25 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jie-shu-you-xi-zi-dong-hei-ping/m-p/1368405#M92184 清果飘想 2025-11-13T14:55:25Z https://h30471.www3.hp.com/t5/you-xi-ben/jie-shu-you-xi-zi-dong-hei-ping/m-p/1370973#M92268 <P>黑屏和叮咚声，是核显、独显的热切换正常现象，短按电源键默认是进入睡眠，所以看到的是登录界面。社区给的解决方案，意思是直接在BIOS里禁用核显，设置成只使用独显。其实热切换时不需要任何操作的，也不需要按电源键。</P> Mon, 08 Dec 2025 01:41:41 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jie-shu-you-xi-zi-dong-hei-ping/m-p/1370973#M92268 又下雨了 2025-12-08T01:41:41Z https://h30471.www3.hp.com/t5/you-xi-ben/jie-shu-you-xi-zi-dong-hei-ping/m-p/1370976#M92269 <P>感谢<span class="lia-unicode-emoji" title=":双手合十:">🙏</span>已解决</P> Mon, 08 Dec 2025 01:49:37 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jie-shu-you-xi-zi-dong-hei-ping/m-p/1370976#M92269 清果飘想 2025-12-08T01:49:37Z https://h30471.www3.hp.com/t5/you-xi-ben/jie-shu-you-xi-zi-dong-hei-ping/m-p/1374708#M92394 <P>我也是一样的，有时黑了还亮不回来，有时需要合上本子进一下待机才恢复正常。后来我试着禁用了动态刷新率，再切换显卡时就不会黑屏了。</P><P>不知道是哪次windows或nvidia或OGH更新后出现的问题，以前没有问题的，切换时并不会黑一下。而且即使现在，我开开动态刷新率的话，进入游戏（核显-》独显的切换）时也不会黑屏。</P><P>建议官方好好排查一下，而不是锁到独显来避免问题，毕竟平时办公更需要长续航，要不然机器还带个核显且研究动态切换干嘛呢？</P> Tue, 06 Jan 2026 07:05:41 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jie-shu-you-xi-zi-dong-hei-ping/m-p/1374708#M92394 GoryWolf 2026-01-06T07:05:41Z