https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1185087#M86094 <P>买HP真的是花钱买罪受，&nbsp; 客服半天不回复，跟 挤药膏一样的 。 安装弄这么复杂，系统这么麻烦，很多问题说明书就没有。</P> Tue, 06 Sep 2022 13:37:47 GMT keddy-kai 2022-09-06T13:37:47Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1185087#M86094 <P>买HP真的是花钱买罪受，&nbsp; 客服半天不回复，跟 挤药膏一样的 。 安装弄这么复杂，系统这么麻烦，很多问题说明书就没有。</P> Tue, 06 Sep 2022 13:37:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1185087#M86094 keddy-kai 2022-09-06T13:37:47Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1185125#M86099 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/249388">@keddy-kai</a>&nbsp;</P><P>敬爱的您好</P><P>请问打印机是与手机连接还是与电脑连接有问题呢？</P><P>安装的是手机hp smart还是电脑整驱动呢？</P><P>如果打印机连接的是电脑，是通过usb还是无线连接呢？</P><P>敬爱的您，请具体说明一下遇到的问题，或者发图片给我，以便快速帮助到您 。</P><P>&nbsp;</P> Wed, 07 Sep 2022 02:04:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1185125#M86099 双鱼座鲨鱼 2022-09-07T02:04:26Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1185199#M86109 <P>不要什么敬爱的您了&nbsp; 真的怕了&nbsp; 你帮我解决问题就行了&nbsp; 整个打印机 3天都弄不好&nbsp;&nbsp;</P> Wed, 07 Sep 2022 06:33:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1185199#M86109 keddy-kai 2022-09-07T06:33:23Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1185200#M86110 <P>无线链接</P> Wed, 07 Sep 2022 06:33:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1185200#M86110 keddy-kai 2022-09-07T06:33:52Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1185361#M86126 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/249388">@keddy-kai</a>&nbsp;</P><P>打印机就绪时，同时按住无线键和信息键，一秒后马上松手。</P><P>然后将打印出的配置页，发图片给我，谢谢。</P> Thu, 08 Sep 2022 02:39:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1185361#M86126 双鱼座鲨鱼 2022-09-08T02:39:53Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1185428#M86130 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ff3f163b5f4e0c068ff87f1ecfe1e4f.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78998i058B81991EC6AB84/image-size/medium?v=v2&amp;px=400" role="button" title="ff3f163b5f4e0c068ff87f1ecfe1e4f.jpg" alt="ff3f163b5f4e0c068ff87f1ecfe1e4f.jpg" /></span></P><P>我已经在这平台和你 沟通3天 一点作用都没有 你加我QQ吧 ，及时沟通 解决问题 QQ:277851586</P> Thu, 08 Sep 2022 07:52:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1185428#M86130 keddy-kai 2022-09-08T07:52:57Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1185590#M86143 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/249388">@keddy-kai</a>&nbsp;</P><P>谢谢您的配合，终于等到图片了。</P><P>从图片来看，需要先确认打印机是否已经加入到wifi，是否已经获取到可用ip地址。</P><P>操作方法：</P><P>打印机就绪时，同时按住打印机面板上的无线键和信息键，一秒后马上松手。</P><P>然后，请将打印出的配置页发图片给我。</P><P>注：请不要在其它贴子重复提问了，谢谢。</P> Fri, 09 Sep 2022 04:45:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1185590#M86143 双鱼座鲨鱼 2022-09-09T04:45:38Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1185630#M86151 <P>什么叫终于等于等到图片了&nbsp;</P><P>你这丢瓜丢的&nbsp;</P><P>我发帖已经几天 你解决问题了吗？&nbsp; 我不是按照你的指示发图片吗？</P><P>PIN码，</P><P>如果你能解决问题 我还到处发帖？</P><P>买你们家设备真的倒了血霉，&nbsp; 还有麻烦你看看你发的链接 你自己能打开吗&nbsp; 你之前发的安装包 网址 Not found 试问你这么不专业吗？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3f46d5562afad665481a02ae12d6172.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79039i6BA0FDE1BA830EBB/image-size/medium?v=v2&amp;px=400" role="button" title="3f46d5562afad665481a02ae12d6172.jpg" alt="3f46d5562afad665481a02ae12d6172.jpg" /></span></P><P> 打印机无法打印 橘色灯闪烁</P> Fri, 09 Sep 2022 08:01:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1185630#M86151 keddy-kai 2022-09-09T08:01:34Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1186489#M86217 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/249388">@keddy-kai</a>&nbsp;</P><P>因为之前您在其它贴子里留言，问题描述不够充分，所以不太好确认问题。</P><P>现在可以确认您遇到的问题了。</P><P>从上图看</P><P>1 打印机提示缺纸</P><P>2 打印机没有加入wifi</P><P>所以导致电脑上无法安装打印机驱动</P><P>&nbsp;</P><P>现在需要开启无线，重新装纸，然后，按进纸键，打印配置页。</P><P>现在不是链接能不能打开的问题，而是打印机提示缺纸，一步一步来，麻烦继续操作。</P><P>操作过程中遇到问题，一定一定再一定要及时追问，避免避免再避免再一次产生不必要的误解。</P><P>谢谢</P><P>&nbsp;</P> Wed, 14 Sep 2022 05:23:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1186489#M86217 双鱼座鲨鱼 2022-09-14T05:23:39Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1186550#M86224 <P>因为我整这个打印机 已经快10天了&nbsp; 网上尝试了各种方法 实在不行才在HP论坛 结果还是那么久&nbsp;</P><P>&nbsp;</P><P>心情被弄得非常down。</P><P>&nbsp;</P><P>打印机有 连wifi应该怎么连？</P> Wed, 14 Sep 2022 09:04:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1186550#M86224 keddy-kai 2022-09-14T09:04:55Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1186555#M86225 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="41dfac3d47776b8411c34032022cb3a.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79255iD2F71BAA5B47EAA4/image-size/medium?v=v2&amp;px=400" role="button" title="41dfac3d47776b8411c34032022cb3a.jpg" alt="41dfac3d47776b8411c34032022cb3a.jpg" /></span></P><P>&nbsp;如图所示</P> Wed, 14 Sep 2022 09:40:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1186555#M86225 keddy-kai 2022-09-14T09:40:56Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1186594#M86226 <P>已按照你发的word提示 用手机链接 发生链接问题&nbsp;&nbsp; 最下为测试报告&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ed708429e914086b2792a0077efbfae.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79264i0C9DF1C60900CB11/image-size/medium?v=v2&amp;px=400" role="button" title="ed708429e914086b2792a0077efbfae.png" alt="ed708429e914086b2792a0077efbfae.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5d14b99c935525d2a1917520162f13b.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79265iFAB4E7465C106424/image-size/medium?v=v2&amp;px=400" role="button" title="5d14b99c935525d2a1917520162f13b.jpg" alt="5d14b99c935525d2a1917520162f13b.jpg" /></span></P><P> </P> Wed, 14 Sep 2022 12:49:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1186594#M86226 keddy-kai 2022-09-14T12:49:12Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1186709#M86236 <P>您好</P><P>请先参考附件中 的方法，将打印机加入wifi，谢谢。</P> Thu, 15 Sep 2022 03:18:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1186709#M86236 双鱼座鲨鱼 2022-09-15T03:18:18Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1186831#M86239 <P>请你看看 楼上的图片 我已经发过 按照这个附件 链接过 链接不上&nbsp; 有个红色的符号 显示&nbsp;</P> Thu, 15 Sep 2022 09:43:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1186831#M86239 keddy-kai 2022-09-15T09:43:26Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1186963#M86250 <P>您好</P><P>右边的键头代表访问受限</P><P>192.168.223.1是打印机热点ip</P><P>右击的箭头是手机网络，问题就出在这里。</P><P>手机访问打印机的热点192.168.223.1时，必须连接打印机（手机--设置--无线--连接打印机）</P><P>而不能连接手机网络，从而导致下面的报错。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1663305272583.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79342iE2AE0AE165615DB3/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1663305272583.png" alt="_1-1663305272583.png" /></span></P><P>请参考附件，一步一步操作。</P><P>谢谢</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 16 Sep 2022 05:19:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1186963#M86250 双鱼座鲨鱼 2022-09-16T05:19:05Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1187016#M86256 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="39bbf294fcc4f9f5d17eae81a910715.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79360iB227FFDEA8DA3D2B/image-size/medium?v=v2&amp;px=400" role="button" title="39bbf294fcc4f9f5d17eae81a910715.png" alt="39bbf294fcc4f9f5d17eae81a910715.png" /></span></P><P> 不是我不连接打印机热点 而是链接上了 根本就没有网络&nbsp; &nbsp;就自动链接我的手机网络了&nbsp; 是链接上打印机热点就没有网络&nbsp; 还有能否加QQ 说呢&nbsp; 这一来一回 都已经2周了 问题完全解决&nbsp; &nbsp;又这么麻烦吗？&nbsp; 明明可以实时聊天5分钟解决的问题&nbsp; 非得在论坛一天一封邮件 如果你把问题处理好了&nbsp; 你再解决方案挂在论坛上 不是更好 在论坛上一来一回 浪费了我多少天 而且你应该有QQ公司账号吧 QQ;277851586</P> Fri, 16 Sep 2022 07:46:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1187016#M86256 keddy-kai 2022-09-16T07:46:35Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1187456#M86278 <P>您好</P><P>手机连接打印机后，如果手机是单通的，确实不能上网。</P><P>目前来看，如果在我的指导下无法完成附件中的操作，可以在工作日的9：00--18：00通过手机拔打4008856616获得帮助。</P><P>&nbsp;</P> Mon, 19 Sep 2022 09:42:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-da-yin-ji-an-zhuang-wen-ti/m-p/1187456#M86278 双鱼座鲨鱼 2022-09-19T09:42:46Z