https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/w11xi-tong-yong-hui-puDeskJet2132da-yin-bu-le/m-p/1191374#M86474 <P>之前一直用W10的笔记本连接惠普Desk Jet2132打印东西，一直很顺利。然后我换了这台新笔记本W11系统就不行了按照指示下载驱动，整半天也不行。想打电话咨询，大厂，电话好像不怎么人性化，微信也搞半天，序列码机器上找半天，什么十位几位的也没弄明白。就不懂了，竟然没有一个顺利的渠道沟通的吗</P> Sun, 09 Oct 2022 10:45:25 GMT huanhuan77 2022-10-09T10:45:25Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/w11xi-tong-yong-hui-puDeskJet2132da-yin-bu-le/m-p/1191374#M86474 <P>之前一直用W10的笔记本连接惠普Desk Jet2132打印东西，一直很顺利。然后我换了这台新笔记本W11系统就不行了按照指示下载驱动，整半天也不行。想打电话咨询，大厂，电话好像不怎么人性化，微信也搞半天，序列码机器上找半天，什么十位几位的也没弄明白。就不懂了，竟然没有一个顺利的渠道沟通的吗</P> Sun, 09 Oct 2022 10:45:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/w11xi-tong-yong-hui-puDeskJet2132da-yin-bu-le/m-p/1191374#M86474 huanhuan77 2022-10-09T10:45:25Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/w11xi-tong-yong-hui-puDeskJet2132da-yin-bu-le/m-p/1191424#M86478 <P>您好</P><P>操作如下：</P><P>1 请打开电脑的设备管理器--通用串行总线控制器--确认其中是否有与打印机相关的选项，例如：usb打印支持...</P><P>2 请打开电脑的控制面板--设备和打印机--找到打印机图标--右击它--打印机属性--端口。</P><P>找到前面带√号的端口。</P><P>以上操作，请将操作过程发图片给我，谢谢。</P> Mon, 10 Oct 2022 01:45:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/w11xi-tong-yong-hui-puDeskJet2132da-yin-bu-le/m-p/1191424#M86478 双鱼座鲨鱼 2022-10-10T01:45:48Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/w11xi-tong-yong-hui-puDeskJet2132da-yin-bu-le/m-p/1196634#M86705 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图(2).png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81300i583F61BDC0961E27/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图(2).png" alt="屏幕截图(2).png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图(3).png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81301i44094DF055635CF1/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图(3).png" alt="屏幕截图(3).png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图(4).png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81302i40A769732239787C/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图(4).png" alt="屏幕截图(4).png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图(5).png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81303i37552DB3A4E3048C/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图(5).png" alt="屏幕截图(5).png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图(6).png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81304iAC600E0886B93B04/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图(6).png" alt="屏幕截图(6).png" /></span></P> Tue, 01 Nov 2022 15:00:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/w11xi-tong-yong-hui-puDeskJet2132da-yin-bu-le/m-p/1196634#M86705 huanhuan77 2022-11-01T15:00:01Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/w11xi-tong-yong-hui-puDeskJet2132da-yin-bu-le/m-p/1196651#M86707 <P>您好</P><P>2个问题:</P><P>1是设备管理器里面,识别的有问题,现在是在其他设备下面.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1667352947208.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81310iEBAFEA0D34A8467D/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1667352947208.png" alt="_0-1667352947208.png" /></span></P><P>右键--删除,然后数据线换个usb口,重新插拔.</P><P>数据线不要超过2米,中间不要有usb分线器,转接线之类的设备,台式电脑,连接背后的u口,不要接在前置usb.</P><P>识别正常,会识别在通用串行总线控制器的打选项中,识别为usb打印支持.</P><P>识别正常后,再重新添加驱动,如果依旧无法正常识别,换线换其他电脑来测试.</P><P>&nbsp;</P><P>2驱动的状态有问题,</P><P>usb识别正常的情况下.给当前驱动删除掉,&nbsp; 然后手动添加系统列表自带的驱动来打印测试.</P><P>添加打印机--我所需的打印机未列出--通过手动添加本地打印机--使用现有端口,usb端口,&nbsp;系统列表中,厂商HP,右边选择&nbsp;hp&nbsp;deskjet 6520/6940(系统自带).安装到完成,来打印测试.</P><P>&nbsp;</P> Wed, 02 Nov 2022 01:39:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/w11xi-tong-yong-hui-puDeskJet2132da-yin-bu-le/m-p/1196651#M86707 小鱼哥哥 2022-11-02T01:39:21Z