https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1195545#M86656 <P>安装前也把杀毒软件都关闭了，每一步都是按照提示来操作的，应该没问题，但是不知道为什么就是安装失败。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="LXJPFK~IR6QI)5{NPI1G)RC.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81025iC03AC8C65020D04F/image-size/medium?v=v2&amp;px=400" role="button" title="LXJPFK~IR6QI)5{NPI1G)RC.png" alt="LXJPFK~IR6QI)5{NPI1G)RC.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TUIPRXOW81TAWZNTRO`X~WQ.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81026i5FA6E07DD37BE201/image-size/medium?v=v2&amp;px=400" role="button" title="TUIPRXOW81TAWZNTRO`X~WQ.png" alt="TUIPRXOW81TAWZNTRO`X~WQ.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="PHDFKCD2}_3~R7}4HO[S9U9.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81027i02FF8AE6A744E7B3/image-size/medium?v=v2&amp;px=400" role="button" title="PHDFKCD2&amp;#125;_3~R7&amp;#125;4HO[S9U9.png" alt="PHDFKCD2&amp;#125;_3~R7&amp;#125;4HO[S9U9.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IA87[H6]SZLV5@JJZ2F%[`H.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81028iAEAD8539798C9264/image-size/medium?v=v2&amp;px=400" role="button" title="IA87[H6]SZLV5@JJZ2F%[`H.png" alt="IA87[H6]SZLV5@JJZ2F%[`H.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="UO`)E)H9}IP~S9U6(KZKZVD.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81029i464B945014D1E428/image-size/medium?v=v2&amp;px=400" role="button" title="UO`)E)H9&amp;#125;IP~S9U6(KZKZVD.png" alt="UO`)E)H9&amp;#125;IP~S9U6(KZKZVD.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt=")3Y7JRQB3Y}1WJN`1B~9W6S.png" style="width: 368px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81030i378A483D108AB04D/image-size/medium?v=v2&amp;px=400" role="button" title=")3Y7JRQB3Y&amp;#125;1WJN`1B~9W6S.png" alt=")3Y7JRQB3Y&amp;#125;1WJN`1B~9W6S.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="`NE{15BT]SC}W4ZYO`PV~QB.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81031i3F35B1610B7FBBA7/image-size/medium?v=v2&amp;px=400" role="button" title="`NE{15BT]SC&amp;#125;W4ZYO`PV~QB.png" alt="`NE{15BT]SC&amp;#125;W4ZYO`PV~QB.png" /></span></P> Wed, 26 Oct 2022 16:37:29 GMT 琪琪3 2022-10-26T16:37:29Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1195302#M86629 <P>hp lasterjet CP1025 color打印机连接在服务器上，利用官网的驱动在windows11系统下无法安装驱动，退回win10依旧无法安装。</P> Tue, 25 Oct 2022 16:18:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1195302#M86629 Exdjp 2022-10-25T16:18:15Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1195335#M86632 <P>您好</P><P>请问不能安装打印机的电脑和打印机是通过共享方式连接的吗？</P><P>请提供一下安装打印机驱动的操作过程截图，以便确认问题，谢谢。</P><P>&nbsp;</P> Wed, 26 Oct 2022 01:30:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1195335#M86632 双鱼座鲨鱼 2022-10-26T01:30:53Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1195536#M86655 <P>我也有同样的问题，我的&nbsp; hp lasterjet CP1025 color 打印机无法安装到电脑上，用的是官网适配win10的驱动，USB连接，提示安装失败。</P> Wed, 26 Oct 2022 16:22:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1195536#M86655 琪琪3 2022-10-26T16:22:51Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1195545#M86656 <P>安装前也把杀毒软件都关闭了，每一步都是按照提示来操作的，应该没问题，但是不知道为什么就是安装失败。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="LXJPFK~IR6QI)5{NPI1G)RC.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81025iC03AC8C65020D04F/image-size/medium?v=v2&amp;px=400" role="button" title="LXJPFK~IR6QI)5{NPI1G)RC.png" alt="LXJPFK~IR6QI)5{NPI1G)RC.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TUIPRXOW81TAWZNTRO`X~WQ.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81026i5FA6E07DD37BE201/image-size/medium?v=v2&amp;px=400" role="button" title="TUIPRXOW81TAWZNTRO`X~WQ.png" alt="TUIPRXOW81TAWZNTRO`X~WQ.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="PHDFKCD2}_3~R7}4HO[S9U9.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81027i02FF8AE6A744E7B3/image-size/medium?v=v2&amp;px=400" role="button" title="PHDFKCD2&amp;#125;_3~R7&amp;#125;4HO[S9U9.png" alt="PHDFKCD2&amp;#125;_3~R7&amp;#125;4HO[S9U9.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IA87[H6]SZLV5@JJZ2F%[`H.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81028iAEAD8539798C9264/image-size/medium?v=v2&amp;px=400" role="button" title="IA87[H6]SZLV5@JJZ2F%[`H.png" alt="IA87[H6]SZLV5@JJZ2F%[`H.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="UO`)E)H9}IP~S9U6(KZKZVD.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81029i464B945014D1E428/image-size/medium?v=v2&amp;px=400" role="button" title="UO`)E)H9&amp;#125;IP~S9U6(KZKZVD.png" alt="UO`)E)H9&amp;#125;IP~S9U6(KZKZVD.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt=")3Y7JRQB3Y}1WJN`1B~9W6S.png" style="width: 368px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81030i378A483D108AB04D/image-size/medium?v=v2&amp;px=400" role="button" title=")3Y7JRQB3Y&amp;#125;1WJN`1B~9W6S.png" alt=")3Y7JRQB3Y&amp;#125;1WJN`1B~9W6S.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="`NE{15BT]SC}W4ZYO`PV~QB.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81031i3F35B1610B7FBBA7/image-size/medium?v=v2&amp;px=400" role="button" title="`NE{15BT]SC&amp;#125;W4ZYO`PV~QB.png" alt="`NE{15BT]SC&amp;#125;W4ZYO`PV~QB.png" /></span></P> Wed, 26 Oct 2022 16:37:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1195545#M86656 琪琪3 2022-10-26T16:37:29Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1195583#M86659 <P>您好</P><P>操作如下：</P><P>1 下载驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口 - 从磁盘安装 - 找到解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P><P>以上操作过程遇到问题，可以发图片给我，谢谢。</P> Thu, 27 Oct 2022 03:03:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1195583#M86659 双鱼座鲨鱼 2022-10-27T03:03:06Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1195586#M86660 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3_0-1666840224018.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81036i06B576883038C51F/image-size/medium?v=v2&amp;px=400" role="button" title="3_0-1666840224018.png" alt="3_0-1666840224018.png" /></span>端口应该选择哪个呢？没有USB的选项。。。。</P><P>&nbsp;</P> Thu, 27 Oct 2022 03:11:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1195586#M86660 琪琪3 2022-10-27T03:11:15Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1195605#M86662 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81042iDB9532C83887D502/image-size/medium?v=v2&amp;px=400" role="button" title="1.png" alt="1.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81043i4433D550360E6420/image-size/medium?v=v2&amp;px=400" role="button" title="2.png" alt="2.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81044i6D0FD7BD539DC122/image-size/medium?v=v2&amp;px=400" role="button" title="3.png" alt="3.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81045i476276EF64D145F9/image-size/medium?v=v2&amp;px=400" role="button" title="4.png" alt="4.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81046i09D924F35355809E/image-size/medium?v=v2&amp;px=400" role="button" title="5.png" alt="5.png" /></span></P><P>  还是提示找不到到打印机，我可以确认网络正常，打印机也工作正常。</P> Thu, 27 Oct 2022 03:42:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1195605#M86662 Exdjp 2022-10-27T03:42:09Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1195807#M86674 <P>您好</P><P>请问打印机和电脑是通过usb线连接的吗？</P><P>如果是usb方式连接，请检查电脑的设备管理器--通用串行总线控制器中是否有与打印机相关的选项，例如：usb打印支持。</P><P>如果是网络连接（非共享），请在电脑上打开一个浏览器，地址栏输入打印机ip，回车，确认电脑端能否访问打印机。</P><P>以上操作过程遇到问题，可以发图片给我，谢谢。</P> Fri, 28 Oct 2022 06:53:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1195807#M86674 双鱼座鲨鱼 2022-10-28T06:53:31Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1196382#M86694 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mmexport1667216553989.png" style="width: 1254px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81244iE9CC3B46BFE68082/image-size/medium?v=v2&amp;px=400" role="button" title="mmexport1667216553989.png" alt="mmexport1667216553989.png" /></span></P><P> 报错，错误代码0x00000057</P> Mon, 31 Oct 2022 11:54:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1196382#M86694 Exdjp 2022-10-31T11:54:09Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1196477#M86700 <P>您好</P><P>如果主机端打印正常，请参考附件中的方法。</P><P>具体操作如下：</P><P>1 调整主机权限</P><P>2 客户端添加localport端口</P><P>3 客户端手动添加打印机驱动</P><P>谢谢</P> Tue, 01 Nov 2022 04:48:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-lasterjet-CP1025-color-wu-fa-an-zhuang-qu-dong/m-p/1196477#M86700 双鱼座鲨鱼 2022-11-01T04:48:01Z