https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202797#M87041 <P>您好</P><P>请问您的打印机是什么型号的？</P><P>手机是什么系统的？</P><P>麻烦您提供一下打印操作过程截图，以便确认问题，谢谢。</P> Thu, 01 Dec 2022 06:03:23 GMT 双鱼座鲨鱼 2022-12-01T06:03:23Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202789#M87039 <P>我的手机之前可以正常去打印文档和图片不知道为什么今天就不能打印了</P> Thu, 01 Dec 2022 04:36:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202789#M87039 苹果妈妈11521 2022-12-01T04:36:02Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202797#M87041 <P>您好</P><P>请问您的打印机是什么型号的？</P><P>手机是什么系统的？</P><P>麻烦您提供一下打印操作过程截图，以便确认问题，谢谢。</P> Thu, 01 Dec 2022 06:03:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202797#M87041 双鱼座鲨鱼 2022-12-01T06:03:23Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202820#M87042 <P>能人工客服一下么？这邮件回复的我不咋会！【涉及个人信息安全，已删除】。我女儿手机开机我和我儿子的就用不了，她的关上我的能用，我儿子的我还没试。我用不了的时候是有这样一个截图</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20221201_150547_com.huawei.printservice.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/82704iF160ECF39868E1C2/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20221201_150547_com.huawei.printservice.jpg" alt="Screenshot_20221201_150547_com.huawei.printservice.jpg" /></span></P> <P> </P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20221201_150450_com.huawei.printservice.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/82705i46B9C80B91B3ED98/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20221201_150450_com.huawei.printservice.jpg" alt="Screenshot_20221201_150450_com.huawei.printservice.jpg" /></span></P> <P> </P> Thu, 01 Dec 2022 08:06:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202820#M87042 苹果妈妈11521 2022-12-01T08:06:24Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202835#M87043 <P>您好</P><P>从图片来看，打印机和手机可能存在通讯问题。</P><P>请在打印机就绪时，按以下方法，打印配置页，然后发图片给我，以便确认问题，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印配置页.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/82709i86B393183C1C44C5/image-size/medium?v=v2&amp;px=400" role="button" title="打印配置页.png" alt="打印配置页.png" /></span></P><P> </P> Thu, 01 Dec 2022 08:06:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202835#M87043 双鱼座鲨鱼 2022-12-01T08:06:58Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202839#M87044 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20221201_161436.jpg" style="width: 2736px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/82710iA192EE8BC787739F/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20221201_161436.jpg" alt="IMG_20221201_161436.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20221201_161448.jpg" style="width: 2736px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/82712i07A1B47A5A61926C/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20221201_161448.jpg" alt="IMG_20221201_161448.jpg" /></span></P><P> </P> Thu, 01 Dec 2022 08:17:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202839#M87044 苹果妈妈11521 2022-12-01T08:17:22Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202852#M87045 <P>您好</P><P>感谢配合</P><P>从图片来看，打印机需要重新配置无线。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1669884533929.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/82715i2AAC45D1B75E86DB/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1669884533929.png" alt="_0-1669884533929.png" /></span></P><P>配置成功后，先通过hp smart重新添加打印机，然后再测试打印。</P><P>配置方法请参考附件，谢谢。</P><P>&nbsp;</P> Thu, 01 Dec 2022 08:51:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202852#M87045 双鱼座鲨鱼 2022-12-01T08:51:40Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202860#M87047 <P>说我密码输入不对。12345678那个</P> Thu, 01 Dec 2022 09:13:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202860#M87047 苹果妈妈11521 2022-12-01T09:13:17Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202862#M87048 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20221201_171448.jpg" style="width: 2736px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/82722i64149FB951B52644/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20221201_171448.jpg" alt="IMG_20221201_171448.jpg" /></span></P><P> </P> Thu, 01 Dec 2022 09:15:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202862#M87048 苹果妈妈11521 2022-12-01T09:15:12Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202864#M87049 <P>您好</P><P>wifi direct密码如下图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1669886225745.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/82723iE02399F8C8483DE0/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1669886225745.png" alt="_0-1669886225745.png" /></span></P><P>方便的话，可以将操作过程截图发给我，以便为您提供最准确的信息，谢谢。</P><P>&nbsp;</P> Thu, 01 Dec 2022 09:18:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202864#M87049 双鱼座鲨鱼 2022-12-01T09:18:01Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202875#M87051 <P>到了第五步让身份验证，我填写什么用户名和密码？你们能不能电话指导一下，实在太麻烦了</P> Thu, 01 Dec 2022 10:41:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202875#M87051 苹果妈妈11521 2022-12-01T10:41:48Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202876#M87052 <P>我根本没有办法截图什么隐私啊？不让操作。孩子手机都用着，我没办法发截图</P> Thu, 01 Dec 2022 10:43:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202876#M87052 苹果妈妈11521 2022-12-01T10:43:18Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202892#M87055 <UL><LI>好了谢谢</LI></UL> Thu, 01 Dec 2022 12:51:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-xiang-wen-xia-wei-shen-me-wo-de-shou-ji-bu-neng-da-yin-le-ne-zhi-qian-shi-ke-yi-da-yin-de/m-p/1202892#M87055 苹果妈妈11521 2022-12-01T12:51:59Z