https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-an-zhuangHPEasyStart-15-1-15/m-p/1202883#M87053 <P>确认是浏览器问题，我把IE8升级到IE11就可以继续了，但注册打印机的时候提示这个，打印机及电脑都已经成功联网反复几次都还是这样提示<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/82726i6206D6139FB1A666/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span></P> Thu, 01 Dec 2022 11:55:23 GMT 菲菲1130 2022-12-01T11:55:23Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-an-zhuangHPEasyStart-15-1-15/m-p/1202740#M87036 <P>在官网下载最新的HPEasyStart_15_1_15安装时一直卡在这个界面，无任何杀毒软件，重启也一样<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/82687iA44F12CF7FC9050E/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span></P> Wed, 30 Nov 2022 16:58:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-an-zhuangHPEasyStart-15-1-15/m-p/1202740#M87036 菲菲1130 2022-11-30T16:58:39Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-an-zhuangHPEasyStart-15-1-15/m-p/1202769#M87037 <P>您好</P><P>麻烦您再找一台相同系统的电脑，拷贝电脑字体文件夹中的所有文件到故障电脑的字体文件夹中。</P><P>重启故障电脑，重新安装打印机驱动软件测试一下。</P><P>如果问题依旧，请截图拷贝-复制字体文件的所有过程截图及运行打印机驱动的每一步的操作过程截图，发图片给我，以便确认问题，谢谢。</P> Thu, 01 Dec 2022 01:11:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-an-zhuangHPEasyStart-15-1-15/m-p/1202769#M87037 双鱼座鲨鱼 2022-12-01T01:11:50Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-an-zhuangHPEasyStart-15-1-15/m-p/1202857#M87046 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/82716i4AF4FCDEF607AE22/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/82717i922FAD63A006A7DA/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/82718i7812C8BFA939236F/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/82719i53A0ABE93879B324/image-size/large?v=v2&amp;px=999" role="button" title="4.png" alt="4.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/82720i82DFB4ADF3157408/image-size/large?v=v2&amp;px=999" role="button" title="5.png" alt="5.png" /></span></P><P>更换字体重启后还是同样的情况，然后右键属性把地址复制进360浏览器后可以显示欢迎界面，但选择后点击接受所有选项没有反应，换成用IE复制地址后显示网页有错误，怀疑是IE浏览器的问题</P> Thu, 01 Dec 2022 08:56:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-an-zhuangHPEasyStart-15-1-15/m-p/1202857#M87046 菲菲1130 2022-12-01T08:56:05Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-an-zhuangHPEasyStart-15-1-15/m-p/1202865#M87050 <P>您好</P><P>感谢配合。</P><P>请问另一台同样系统的电脑安装驱动是否正常？</P><P>方便的话，麻烦帮忙测试一下，谢谢。</P> Thu, 01 Dec 2022 09:34:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-an-zhuangHPEasyStart-15-1-15/m-p/1202865#M87050 双鱼座鲨鱼 2022-12-01T09:34:01Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-an-zhuangHPEasyStart-15-1-15/m-p/1202883#M87053 <P>确认是浏览器问题，我把IE8升级到IE11就可以继续了，但注册打印机的时候提示这个，打印机及电脑都已经成功联网反复几次都还是这样提示<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/82726i6206D6139FB1A666/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span></P> Thu, 01 Dec 2022 11:55:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-an-zhuangHPEasyStart-15-1-15/m-p/1202883#M87053 菲菲1130 2022-12-01T11:55:23Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-an-zhuangHPEasyStart-15-1-15/m-p/1202959#M87057 <P>您好</P><P>感谢反馈</P><P>因为最近hp服务器进行升级，所以会影响到产品注册。</P><P>您可以换一个时间段测试一下，或者过几天再试试看。</P><P>&nbsp;</P> Fri, 02 Dec 2022 02:06:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-an-zhuangHPEasyStart-15-1-15/m-p/1202959#M87057 双鱼座鲨鱼 2022-12-02T02:06:04Z