https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1214087#M87800 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85749i5D6A66077E345E7F/image-size/large?v=v2&amp;px=999" role="button" title="1.jpg" alt="1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85747iE83B7EA35E83DB91/image-size/large?v=v2&amp;px=999" role="button" title="2.jpg" alt="2.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85748i9EB7383D538F469C/image-size/large?v=v2&amp;px=999" role="button" title="3.jpg" alt="3.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85750i8D7FCADFF9260BB6/image-size/large?v=v2&amp;px=999" role="button" title="4.jpg" alt="4.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85754i2361BF9A7A06A0A5/image-size/large?v=v2&amp;px=999" role="button" title="5.jpg" alt="5.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85753i7406FAF19B9D16D1/image-size/large?v=v2&amp;px=999" role="button" title="6.jpg" alt="6.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="7.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85752i3E10025205BE0A96/image-size/large?v=v2&amp;px=999" role="button" title="7.jpg" alt="7.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85751i39BACA0E03BE10E1/image-size/large?v=v2&amp;px=999" role="button" title="11.png" alt="11.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="12.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85755iD61245448778F326/image-size/large?v=v2&amp;px=999" role="button" title="12.png" alt="12.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="13.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85756iD3DE0E4D428FBF45/image-size/large?v=v2&amp;px=999" role="button" title="13.png" alt="13.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="14.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85757i104F210A0393519F/image-size/large?v=v2&amp;px=999" role="button" title="14.png" alt="14.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="15.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85758i4E04105E78AA08CE/image-size/large?v=v2&amp;px=999" role="button" title="15.png" alt="15.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="16.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85759iAA1B2923D05D7851/image-size/large?v=v2&amp;px=999" role="button" title="16.png" alt="16.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="17.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85760iC9407CB43E48A402/image-size/large?v=v2&amp;px=999" role="button" title="17.png" alt="17.png" /></span></P> Fri, 10 Feb 2023 04:03:12 GMT 很急 2023-02-10T04:03:12Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1213697#M87758 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1675831974825.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85651i7157EBF7BDDFD0DC/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1675831974825.png" alt="_0-1675831974825.png" /></span></P><P>&nbsp;</P> Wed, 08 Feb 2023 04:53:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1213697#M87758 很急 2023-02-08T04:53:11Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1213708#M87759 <P>您好</P><P>请在打印机就绪时，打印机面板上操作：</P><P>按打印机控制面板上的 （菜单）...按钮，选择Network &gt; Network 配置，网络配置报告，ok</P><P>然后将打印出的网络配置页发图片给我，以便确认问题，谢谢。</P> Wed, 08 Feb 2023 06:27:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1213708#M87759 双鱼座鲨鱼 2023-02-08T06:27:34Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1213711#M87760 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="0b11cfba-ec66-4c71-ba5e-c76087ec0d2e.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85655i60529EC1E392C68F/image-size/large?v=v2&amp;px=999" role="button" title="0b11cfba-ec66-4c71-ba5e-c76087ec0d2e.jpg" alt="0b11cfba-ec66-4c71-ba5e-c76087ec0d2e.jpg" /></span></P> Wed, 08 Feb 2023 06:38:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1213711#M87760 很急 2023-02-08T06:38:09Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1213717#M87761 <P>现在连接的必须要电脑连接打印机的无线才可以打印，连着路由器的无线就打印不了。</P> Wed, 08 Feb 2023 06:45:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1213717#M87761 很急 2023-02-08T06:45:02Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1213898#M87780 <P>您好</P><P>感谢配合，从配置页看，打印机需要重新设置无线。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1675924902611.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85703iDF2154A307013B53/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1675924902611.png" alt="_0-1675924902611.png" /></span></P><P>打印机配置无线的方法见附件，打印机配置好无线后，电脑端重新安装驱动即可，谢谢。</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 09 Feb 2023 06:44:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1213898#M87780 双鱼座鲨鱼 2023-02-09T06:44:29Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1213912#M87782 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ddfb8735e5c4e8e1da884afe1d2b5d5.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85709iC7522728C7D64C9C/image-size/medium?v=v2&amp;px=400" role="button" title="ddfb8735e5c4e8e1da884afe1d2b5d5.png" alt="ddfb8735e5c4e8e1da884afe1d2b5d5.png" /></span></P><P>我设置后怎么连接不上？请问这是怎么回事啊？</P> Thu, 09 Feb 2023 07:13:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1213912#M87782 很急 2023-02-09T07:13:48Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1214034#M87796 <P>您好</P><P>请问，点击向导后，能找到需要连接的wifi名称吗？</P><P>如果可以找到需要连接的wifi名称，按向导操作，输入wifi密码，确定，完成向导。</P><P>如果找不到需要连接的wifi名称，请确认wifi是否为2.4g，名称是否为英文或英文+数字。</P><P>注：该打印机连接wifi时，wifi名称不支持中文。</P> Fri, 10 Feb 2023 02:26:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1214034#M87796 双鱼座鲨鱼 2023-02-10T02:26:43Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1214054#M87797 <P>无线名称是纯英文的，向导也能搜到无线，手机电脑都设置过，连接状态就是未连接。</P> Fri, 10 Feb 2023 02:58:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1214054#M87797 很急 2023-02-10T02:58:13Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1214060#M87798 <P>您好</P><P>请复位打印机后，重新配置无线。</P><P>复位方法：</P><P>依次按菜单--返回--左--右--OK--停止--菜单，找到tech mode，--ok--ok 找到clear all mem，之后再选择中国。</P><P>如果问题依旧，请将完整的操作过程，截图，发图片给我，以便确认问题，谢谢。</P> Fri, 10 Feb 2023 03:10:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1214060#M87798 双鱼座鲨鱼 2023-02-10T03:10:25Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1214087#M87800 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85749i5D6A66077E345E7F/image-size/large?v=v2&amp;px=999" role="button" title="1.jpg" alt="1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85747iE83B7EA35E83DB91/image-size/large?v=v2&amp;px=999" role="button" title="2.jpg" alt="2.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85748i9EB7383D538F469C/image-size/large?v=v2&amp;px=999" role="button" title="3.jpg" alt="3.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85750i8D7FCADFF9260BB6/image-size/large?v=v2&amp;px=999" role="button" title="4.jpg" alt="4.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85754i2361BF9A7A06A0A5/image-size/large?v=v2&amp;px=999" role="button" title="5.jpg" alt="5.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85753i7406FAF19B9D16D1/image-size/large?v=v2&amp;px=999" role="button" title="6.jpg" alt="6.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="7.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85752i3E10025205BE0A96/image-size/large?v=v2&amp;px=999" role="button" title="7.jpg" alt="7.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85751i39BACA0E03BE10E1/image-size/large?v=v2&amp;px=999" role="button" title="11.png" alt="11.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="12.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85755iD61245448778F326/image-size/large?v=v2&amp;px=999" role="button" title="12.png" alt="12.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="13.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85756iD3DE0E4D428FBF45/image-size/large?v=v2&amp;px=999" role="button" title="13.png" alt="13.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="14.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85757i104F210A0393519F/image-size/large?v=v2&amp;px=999" role="button" title="14.png" alt="14.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="15.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85758i4E04105E78AA08CE/image-size/large?v=v2&amp;px=999" role="button" title="15.png" alt="15.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="16.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85759iAA1B2923D05D7851/image-size/large?v=v2&amp;px=999" role="button" title="16.png" alt="16.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="17.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85760iC9407CB43E48A402/image-size/large?v=v2&amp;px=999" role="button" title="17.png" alt="17.png" /></span></P> Fri, 10 Feb 2023 04:03:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1214087#M87800 很急 2023-02-10T04:03:12Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1214760#M87816 <P>您好</P><P>建议按照以下方法，登录路由，调整打印机所在的网络。</P><P>具体如下：</P><P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P><P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P><P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P><P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P><P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P><P>然后，再重新配置打印机，重新打印网络配置页，确认ip地址，谢谢。</P> Mon, 13 Feb 2023 08:56:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1214760#M87816 双鱼座鲨鱼 2023-02-13T08:56:30Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1214845#M87822 <P>你好，我将无线设置成你说的那样子，信道改为13，可以链接了，但是电脑没法联网了，甚至搜索不到无线，请问打印机有没有可以设置成其他信道的，我刚才将信道改为1，电脑是可以用了，但是打印测试就是未连接状态。</P> Tue, 14 Feb 2023 01:12:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1214845#M87822 很急 2023-02-14T01:12:44Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1214854#M87825 <P>重新安装了驱动和设置电脑通信信道。可以了，非常感谢你。</P> Tue, 14 Feb 2023 01:37:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1214854#M87825 很急 2023-02-14T01:37:28Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1214857#M87826 <P>感谢反馈</P> Tue, 14 Feb 2023 01:40:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-xian-wang-luo-lian-jie-shi-bai-wu-xiao-de-an-quan-xing/m-p/1214857#M87826 双鱼座鲨鱼 2023-02-14T01:40:36Z