https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1224006#M88303 <P>已经解决，终于连上了，非常感谢</P> Tue, 28 Mar 2023 15:38:13 GMT H_H_H 2023-03-28T15:38:13Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1223959#M88294 <P>电脑是win7，搜索不到共享的HP Color LaserJet M751打印机，网上下载驱动程序后可以搜到，但是点击后始终是安装失败。尝试过用ip地址手动添加，但检测ip端口后显示需要额外端口信息，网上没有找到设备。ip地址在其他连接打印机的电脑上以及打印机本机上确认过没错，其他电脑都能连接。如果选择自定义能够手动匹配厂商和打印机，列表中只能找到HP Color LaserJet M751 PCL 6 (V3)，我尝试更新列表后发现M751 PCL 6 (V3)选项也消失了。之前曾尝试过自定义选择PCL 6 (V3)，可以添加上设备，显示已连接，但一旦打印就会显示“错误-正在打印”，过一段时间后再次打开，依然无法打印，错误文件一直停留在正在删除的进度，关闭窗口后甚至无法再次打开“查看正在打印的内容”的窗口。我询问了一位能够连接打印机的同事，他的电脑是win10，我不知道是不是这个原因，是的话有没有办法解决？</P> Tue, 28 Mar 2023 09:22:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1223959#M88294 H_H_H 2023-03-28T09:22:36Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1223960#M88295 <P>您好</P><P>如果主机端打印正常，请提供一下客户端操作过程截图，以便确认问题，谢谢。</P> Tue, 28 Mar 2023 09:31:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1223960#M88295 双鱼座鲨鱼 2023-03-28T09:31:20Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1223967#M88296 <P>点击添加打印机后</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="H_H_H_2-1679996449529.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88981i085ECFBDE5146FD1/image-size/medium?v=v2&amp;px=400" role="button" title="H_H_H_2-1679996449529.png" alt="H_H_H_2-1679996449529.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="H_H_H_3-1679996551967.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88982iF3A33D099C13C737/image-size/medium?v=v2&amp;px=400" role="button" title="H_H_H_3-1679996551967.png" alt="H_H_H_3-1679996551967.png" /></span></P><P>选择后下一步</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="H_H_H_0-1679996341146.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88978iDE16998D66C165F8/image-size/medium?v=v2&amp;px=400" role="button" title="H_H_H_0-1679996341146.png" alt="H_H_H_0-1679996341146.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="H_H_H_1-1679996361606.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88979i1748F0F8B03920A5/image-size/medium?v=v2&amp;px=400" role="button" title="H_H_H_1-1679996361606.png" alt="H_H_H_1-1679996361606.png" /></span></P><P>就安装失败了。</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 28 Mar 2023 09:46:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1223967#M88296 H_H_H 2023-03-28T09:46:13Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1223970#M88297 <P>您好</P><P>需要和您再次打印机是通过什么方式连接电脑的，谢谢</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1679996966281.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88983i3E81FC2DF5219E41/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1679996966281.png" alt="_0-1679996966281.png" /></span></P><P>&nbsp;</P> Tue, 28 Mar 2023 09:49:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1223970#M88297 双鱼座鲨鱼 2023-03-28T09:49:55Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1223971#M88298 <P>我们都是用的公司内网，其他同事也顺利连接着打印机，我的电脑可以正常登陆公司内部网页和别的系统，最开始是公司相关部门给连接的网络，所以应该不是网络问题。我在用的这台电脑是前辈以前用的旧电脑，很多东西都还停留在老版本没更新过，所以我怀疑是不是系统不兼容的问题</P> Tue, 28 Mar 2023 09:56:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1223971#M88298 H_H_H 2023-03-28T09:56:52Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1223974#M88299 <P>您好</P><P>请告之打印机和电脑的ip地址，子网掩码，网关。</P><P>同时，请在电脑上打开一个浏览器，地址栏中输入打印机ip地址，回车。</P><P>确认电脑能否访问打印机，谢谢。</P> Tue, 28 Mar 2023 10:00:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1223974#M88299 双鱼座鲨鱼 2023-03-28T10:00:13Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1223979#M88300 <P>谢谢，我只知道打印机ip，别的都不清楚，就不问了</P> Tue, 28 Mar 2023 10:27:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1223979#M88300 H_H_H 2023-03-28T10:27:51Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1223980#M88301 <P>您好<BR />您可以通过安装系统自带的 hp&nbsp;color laserjet 2700驱动替换的方式测试一下。<BR />方法：<BR />在电脑上打开 设备和打印机-添加打印机-我需要的打印机未被列出-手动添加-创建端口（standard tcp/ip--输入打印机ip，下一步，下一步，直到完成）-下一步-厂商选择hp - 型号选择hp&nbsp;color laserjet 2700 - 下一步 - 下一步安装至完成即可。</P><P>然后用 hp&nbsp;color laserjet 2700测试打印，谢谢。</P> Tue, 28 Mar 2023 10:33:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1223980#M88301 双鱼座鲨鱼 2023-03-28T10:33:05Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1224005#M88302 <P>好的，谢谢，有空试试</P> Tue, 28 Mar 2023 15:25:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1224005#M88302 H_H_H 2023-03-28T15:25:35Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1224006#M88303 <P>已经解决，终于连上了，非常感谢</P> Tue, 28 Mar 2023 15:38:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1224006#M88303 H_H_H 2023-03-28T15:38:13Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1224033#M88304 <P>感谢配合，有问题请及时追问，谢谢。</P> Wed, 29 Mar 2023 02:01:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-sou-suo-bu-dao-gong-xiang-deHP-Color-LaserJet-M751da-yin-ji-an-zhuang-shi-bai/m-p/1224033#M88304 双鱼座鲨鱼 2023-03-29T02:01:24Z