https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1226652#M88470 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="12345675655_0-1681217733050.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89763iF6BA127F97E188AB/image-size/medium?v=v2&amp;px=400" role="button" title="12345675655_0-1681217733050.png" alt="12345675655_0-1681217733050.png" /></span></P><P>还是不行的</P> Tue, 11 Apr 2023 12:55:52 GMT 学习12345675655 2023-04-11T12:55:52Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1226130#M88442 <P>按照官网 hp smart 以及手动安装打印机驱动&nbsp; word 都出现打印机设置异常 word 无法打印 。 从打印机设置界面进入hp smart 有时可以打印pdf 有时又不可以打印。打印无反应。&nbsp;&nbsp;</P> Sun, 09 Apr 2023 11:42:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1226130#M88442 学习12345675655 2023-04-09T11:42:47Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1226141#M88445 <P>您好</P><P>请在电脑控制面板--设备和打印机中找到打印机图标。</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Sun, 09 Apr 2023 12:14:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1226141#M88445 双鱼座鲨鱼 2023-04-09T12:14:05Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1226147#M88446 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="12345675655_0-1681043164660.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89625i23F0A83DDFDA307F/image-size/medium?v=v2&amp;px=400" role="button" title="12345675655_0-1681043164660.png" alt="12345675655_0-1681043164660.png" /></span></P><P>&nbsp;</P> Sun, 09 Apr 2023 12:26:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1226147#M88446 学习12345675655 2023-04-09T12:26:13Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1226240#M88449 <P>您好</P><P>感谢配合</P><P>可以尝试手动添加hp laserjet p1108驱动测试一下，方法：</P><P>1 下载hp laserjet p1108驱动并解压成一个文件夹</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/COL32431/bi-80329-12/hp_LJP1100_P1560_P1600_Full_Solution-v20180815-50157037_1.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/COL32431/bi-80329-12/hp_LJP1100_P1560_P1600_Full_Solution-v20180815-50157037_1.exe</A><BR />2 手动添加hp laserjet p1108驱动</P><P>控制面板——设备和打印机——添加打印机——我需要的打印机不在列表中——通过手动——使用以下端口——端口选择usb001 ——从磁盘安装——浏览到打印机驱动文件夹选.inf后缀文件——打开，确定——下一步直到完成</P><P>用p1108打印测试，谢谢</P> Mon, 10 Apr 2023 02:57:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1226240#M88449 双鱼座鲨鱼 2023-04-10T02:57:41Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1226652#M88470 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="12345675655_0-1681217733050.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89763iF6BA127F97E188AB/image-size/medium?v=v2&amp;px=400" role="button" title="12345675655_0-1681217733050.png" alt="12345675655_0-1681217733050.png" /></span></P><P>还是不行的</P> Tue, 11 Apr 2023 12:55:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1226652#M88470 学习12345675655 2023-04-11T12:55:52Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1226705#M88474 <P>您好</P><P>请在电脑上打开控制面板--设备和打印机--找到1108打印机图标。</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Wed, 12 Apr 2023 02:46:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1226705#M88474 双鱼座鲨鱼 2023-04-12T02:46:48Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1226808#M88478 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="12345675655_0-1681307122538.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89797i67571C2E836C31CB/image-size/medium?v=v2&amp;px=400" role="button" title="12345675655_0-1681307122538.png" alt="12345675655_0-1681307122538.png" /></span></P><P>&nbsp;</P> Wed, 12 Apr 2023 13:45:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1226808#M88478 学习12345675655 2023-04-12T13:45:32Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1226867#M88481 <P>您好</P><P>方法同上，请下载并解压m126驱动，然后手动添加m126打印机，端口选择usb，谢谢。</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/printers/LES/M125/LJPro_MFP_M125-126_full_solution_15311.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/printers/LES/M125/LJPro_MFP_M125-126_full_solution_15311.exe</A>&nbsp;</P> Thu, 13 Apr 2023 02:16:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1226867#M88481 双鱼座鲨鱼 2023-04-13T02:16:29Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1227070#M88490 <P>问题依旧。</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="12345675655_0-1681394136235.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89862i4E0D758C3C0522AE/image-size/medium?v=v2&amp;px=400" role="button" title="12345675655_0-1681394136235.png" alt="12345675655_0-1681394136235.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="12345675655_1-1681394242231.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89863iB529FB6CC876861A/image-size/medium?v=v2&amp;px=400" role="button" title="12345675655_1-1681394242231.png" alt="12345675655_1-1681394242231.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Thu, 13 Apr 2023 13:58:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1227070#M88490 学习12345675655 2023-04-13T13:58:40Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1227144#M88500 <P>您好</P><P>目前已经排除了打印机驱动问题。</P><P>如果只有ms-word不能打印，可以尝试重新安装其它版本的ms-office软件测试。</P><P>谢谢</P> Fri, 14 Apr 2023 02:51:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1227144#M88500 双鱼座鲨鱼 2023-04-14T02:51:59Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1227151#M88503 <P>测试页也一样打印不了</P> Fri, 14 Apr 2023 03:08:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1227151#M88503 学习12345675655 2023-04-14T03:08:09Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1227161#M88504 <P>您好</P><P>请删除之前安装过的打印机驱动及软件。</P><P>然后，重新安装m28完整版驱动，操作过程中遇到问题，可以截屏发图片给我。</P><P>安装完成后，请重新测试打印。</P><P>如果问题依旧，建议更换其它电脑测试，谢谢。</P> Fri, 14 Apr 2023 06:18:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-hei-bai-ji-guang-yi-ti-da-yin-ji-qu-dong-wu-fa-zheng-chang-an-zhuang/m-p/1227161#M88504 双鱼座鲨鱼 2023-04-14T06:18:19Z