https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zhao-bu-dao-tong-wu-xian-wang-de-da-yin-ji-dan-shi-wei-xin-de-ke-yi-lian-shang/m-p/1227261#M88509 <P>您好</P><P>目前 打印机的ip地址为：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1681460488041.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89912i46FF8609A9512C5A/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1681460488041.png" alt="_0-1681460488041.png" /></span></P><P>需要重新安装打印机无线，使其与电脑处于同网段后，再到电脑端测试。</P><P>打印机配置无线方法请参考附件，谢谢。</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 14 Apr 2023 08:22:56 GMT 双鱼座鲨鱼 2023-04-14T08:22:56Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zhao-bu-dao-tong-wu-xian-wang-de-da-yin-ji-dan-shi-wei-xin-de-ke-yi-lian-shang/m-p/1211827#M87674 <P>之前打印机好的，换了一个无线路由以后。hp Smart上面连不到打印机了。打印机恢复出厂设置，重新连接以后，hp smart找不到打印机，但是微信可以连接打印，打印出来网络设置页也显示正常，就是用hpsmart软件找不到打印机。现在按住!键3秒，再按!和X打印不出直连的页面</P> Mon, 30 Jan 2023 01:54:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zhao-bu-dao-tong-wu-xian-wang-de-da-yin-ji-dan-shi-wei-xin-de-ke-yi-lian-shang/m-p/1211827#M87674 163 2023-01-30T01:54:20Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zhao-bu-dao-tong-wu-xian-wang-de-da-yin-ji-dan-shi-wei-xin-de-ke-yi-lian-shang/m-p/1211832#M87675 <P>您好</P><P>如果打印机和手机连接到了同一个wifi，手机端打开hp smart，添加打印机即可。</P><P>如果打印机和手机没有连接到同一个wifi，且在20m范围内，手机连接打印机的wifi direct信号后，再通过手机端的hp smart添加打印机。</P><P>打印机的wifi direct名称和密码，可以通过打印网络信息页来确认，具体方法：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="报告.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85177iF11BC22700861118/image-size/large?v=v2&amp;px=999" role="button" title="报告.png" alt="报告.png" /></span></P><P>以上操作过程中遇到问题，请及时追问，谢谢。</P><P> </P> Mon, 30 Jan 2023 02:14:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zhao-bu-dao-tong-wu-xian-wang-de-da-yin-ji-dan-shi-wei-xin-de-ke-yi-lian-shang/m-p/1211832#M87675 双鱼座鲨鱼 2023-01-30T02:14:53Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zhao-bu-dao-tong-wu-xian-wang-de-da-yin-ji-dan-shi-wei-xin-de-ke-yi-lian-shang/m-p/1227259#M88508 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="10.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89911i8D267CB616B67853/image-size/large?v=v2&amp;px=999" role="button" title="10.jpg" alt="10.jpg" /></span>这个怎么处理</P> Fri, 14 Apr 2023 08:18:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zhao-bu-dao-tong-wu-xian-wang-de-da-yin-ji-dan-shi-wei-xin-de-ke-yi-lian-shang/m-p/1227259#M88508 bzy123 2023-04-14T08:18:01Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zhao-bu-dao-tong-wu-xian-wang-de-da-yin-ji-dan-shi-wei-xin-de-ke-yi-lian-shang/m-p/1227261#M88509 <P>您好</P><P>目前 打印机的ip地址为：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1681460488041.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89912i46FF8609A9512C5A/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1681460488041.png" alt="_0-1681460488041.png" /></span></P><P>需要重新安装打印机无线，使其与电脑处于同网段后，再到电脑端测试。</P><P>打印机配置无线方法请参考附件，谢谢。</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 14 Apr 2023 08:22:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zhao-bu-dao-tong-wu-xian-wang-de-da-yin-ji-dan-shi-wei-xin-de-ke-yi-lian-shang/m-p/1227261#M88509 双鱼座鲨鱼 2023-04-14T08:22:56Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zhao-bu-dao-tong-wu-xian-wang-de-da-yin-ji-dan-shi-wei-xin-de-ke-yi-lian-shang/m-p/1227267#M88510 <P>重新联网也不行，ip地址还是169.254开头的，这个是路由器的问题，还是打印机问题呢</P> Fri, 14 Apr 2023 08:40:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zhao-bu-dao-tong-wu-xian-wang-de-da-yin-ji-dan-shi-wei-xin-de-ke-yi-lian-shang/m-p/1227267#M88510 bzy123 2023-04-14T08:40:29Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zhao-bu-dao-tong-wu-xian-wang-de-da-yin-ji-dan-shi-wei-xin-de-ke-yi-lian-shang/m-p/1227502#M88526 <P>您好</P><P>可以尝试重启路由，重新配置打印机。</P><P>方便的话，请提供操作过程截图，以便确认问题，谢谢。</P> Mon, 17 Apr 2023 02:01:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zhao-bu-dao-tong-wu-xian-wang-de-da-yin-ji-dan-shi-wei-xin-de-ke-yi-lian-shang/m-p/1227502#M88526 双鱼座鲨鱼 2023-04-17T02:01:32Z