https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-ji-wu-fa-an-zhuang-cheng-gong/m-p/1228461#M88591 <P>您好</P><P>如果电脑能访问打印机的网页，可以下载并安装hp smart，用hp smart添加打印机并测试打印。</P><P>或者，升级打印机固件后，重新测试 air print，谢谢。</P> Sun, 23 Apr 2023 02:17:13 GMT 双鱼座鲨鱼 2023-04-23T02:17:13Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-ji-wu-fa-an-zhuang-cheng-gong/m-p/1228125#M88575 <P>mac pro M2芯片</P><P>1、在公司连接打印机，第一次连接成功，但是打印出来的颜色特别淡</P><P>2、重新装驱动，直接不能打印</P><P>3、移除打印机后，无法重新连接</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2023-04-20 14.04.48.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90116i86A777DDBD3495D2/image-size/medium?v=v2&amp;px=400" role="button" title="截屏2023-04-20 14.04.48.png" alt="截屏2023-04-20 14.04.48.png" /></span></P><P> </P> Thu, 20 Apr 2023 09:13:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-ji-wu-fa-an-zhuang-cheng-gong/m-p/1228125#M88575 云飞9527 2023-04-20T09:13:48Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-ji-wu-fa-an-zhuang-cheng-gong/m-p/1228126#M88576 <P>公司it说是打印机驱动没有更新，不兼容m2芯片</P> Thu, 20 Apr 2023 09:15:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-ji-wu-fa-an-zhuang-cheng-gong/m-p/1228126#M88576 云飞9527 2023-04-20T09:15:41Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-ji-wu-fa-an-zhuang-cheng-gong/m-p/1228132#M88577 <P>您好</P><P>请在电脑上打开一个浏览器，地址栏中输入打印机ip，回车。</P><P>如果电脑能否访问打印机网页，请下载并安装hp smart，然后通过hp smart添加打印机。</P><P>操作过程遇到问题，可以发图片给我，谢谢。</P><P>&nbsp;</P> Thu, 20 Apr 2023 09:51:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-ji-wu-fa-an-zhuang-cheng-gong/m-p/1228132#M88577 双鱼座鲨鱼 2023-04-20T09:51:52Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-ji-wu-fa-an-zhuang-cheng-gong/m-p/1228140#M88580 <P>仍然无法使用，安装hp smart之后，在hp smart中可以寻找到打印机，也可以打印测试也，但当尝试打印文件时，出现一下页面，</P><P>必须要先安装打印机，重新增添打印机，便又跳转至以下界面，用线连接电脑与打印机、隔空打印均无法使用</P><P>连续尝试2台打印机，一台无法点击增添按钮，一台无法成功 增添</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90119i5266AC644DB7A0AD/image-size/medium?v=v2&amp;px=400" role="button" title="image.png" alt="image.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2023-04-20 18.32.41.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90118i3955D4E6ADD1C6B4/image-size/medium?v=v2&amp;px=400" role="button" title="截屏2023-04-20 18.32.41.png" alt="截屏2023-04-20 18.32.41.png" /></span></P><P> </P> Thu, 20 Apr 2023 10:46:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-ji-wu-fa-an-zhuang-cheng-gong/m-p/1228140#M88580 云飞9527 2023-04-20T10:46:25Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-ji-wu-fa-an-zhuang-cheng-gong/m-p/1228461#M88591 <P>您好</P><P>如果电脑能访问打印机的网页，可以下载并安装hp smart，用hp smart添加打印机并测试打印。</P><P>或者，升级打印机固件后，重新测试 air print，谢谢。</P> Sun, 23 Apr 2023 02:17:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-ji-wu-fa-an-zhuang-cheng-gong/m-p/1228461#M88591 双鱼座鲨鱼 2023-04-23T02:17:13Z