https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-cao-zuo-hao-shi-guo-zhang-wu-fa-zhi-xing-zhe-shi-yi-zhong-hui-zao-cheng-chan-pin-bu-neng-shi-yong-de-yan-zhong-cuo-wu/m-p/1237039#M88952 <P>请问是使用哪种连接方式，USB线，网线，还是无线网络</P> <P>&nbsp;</P> <P>如果是无线网络安装的，参考下面的方法</P> <P><SPAN>操作方法：</SPAN></P> <P><SPAN>步骤</SPAN><SPAN>一</SPAN><SPAN>：确认无线连接正常</SPAN></P> <P><SPAN>1在打印机屏幕上</SPAN><SPAN>查看IP地址，点击无线图标直接查看IP</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1686351107727.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92373iE25728A60660E6FC/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1686351107727.png" alt="_0-1686351107727.png" /></span></P> <P>&nbsp;</P> <P><SPAN>2在电脑中打开浏览器，在</SPAN><SPAN>网址栏输入IP</SPAN><SPAN>地址后回车尝试访问打印机</SPAN><SPAN>EWS界面</SPAN><SPAN>。</SPAN></P> <P><SPAN>可以</SPAN><SPAN>正常访问</SPAN><SPAN>说明网络通讯正常,</SPAN><SPAN>&nbsp;跳到步骤</SPAN><SPAN>二</SPAN><SPAN>操作</SPAN><SPAN>；</SPAN><SPAN>如</SPAN><SPAN>无法访问</SPAN><SPAN>，请确认打印机和电脑连接</SPAN><SPAN>同一路由器</SPAN><SPAN>。</SPAN><SPAN>尝试重</SPAN><SPAN>连或设置、重启路由解决网络通讯问题。</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1686351107729.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92372i6BD313F20B7A7991/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1686351107729.png" alt="_1-1686351107729.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>步骤二：卸载重装尝试</SPAN></P> <P><SPAN>1如果网络通讯</SPAN><SPAN>正常能</SPAN><SPAN>搜到网络中的打印机但是</SPAN><SPAN>安装出现报错</SPAN><SPAN>，</SPAN><SPAN>请找到</SPAN><SPAN>下载的打印机</SPAN><SPAN>驱动安装包</SPAN><SPAN>，右键选择</SPAN><SPAN>解压到同名文件夹</SPAN><SPAN>（需要电脑安装解压软件）。</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1686351107731.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92374i97486D3851C08179/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1686351107731.png" alt="_2-1686351107731.png" /></span></P> <P>&nbsp;</P> <P><SPAN>2进入解压后的驱动文件夹，点击最后一个</SPAN><SPAN>Uninstall卸载文件</SPAN><SPAN>，双击运行</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1686351107734.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92377iDFD8A15B00562C51/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1686351107734.png" alt="_3-1686351107734.png" /></span></P> <P>&nbsp;</P> <P><SPAN>3等待卸载程序运行，按提示卸载后</SPAN><SPAN>重</SPAN><SPAN>启电脑</SPAN><SPAN>再重新安装驱动。如果还是无法安装上，请尝试步骤三添加打印机。</SPAN></P> <P><SPAN>添加打印机仅能实现打印功能，如需扫描建议更换其他电脑尝试安装驱动。</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_4-1686351107737.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92376i191FF664053B9918/image-size/medium?v=v2&amp;px=400" role="button" title="_4-1686351107737.png" alt="_4-1686351107737.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>步骤三：添加打印机</SPAN></P> <P><SPAN>1全功能驱动无法正常安装，可以尝试添加</SPAN><SPAN>替代打印驱动</SPAN><SPAN>来解决打印问题，复制下载链接在</SPAN><SPAN>网址栏粘贴后回车</SPAN><SPAN>开始下载，下载完成后右键选择</SPAN><SPAN>解压到同名文件夹</SPAN><SPAN>（需要电脑上安装了解压软件）。</SPAN><SPAN>注意不要解压到当前文件夹，文件会铺满桌面！</SPAN></P> <P><SPAN>下载地址：</SPAN><A href="http://h30318.www3.hp.com/pub/softlib/software13/COL32431/bi-80329-11/hp_LJP1100_P1560_P1600_Full_Solution-v20120831-50157036_SMO.exe" target="_blank"><SPAN>http://h30318.www3.hp.com/pub/softlib/software13/COL32431/bi-80329-11/hp_LJP1100_P1560_P1600_Full_Solution-v20120831-50157036_SMO.exe</SPAN></A></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_5-1686351107739.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92375i2A0B15818D95FFA0/image-size/medium?v=v2&amp;px=400" role="button" title="_5-1686351107739.png" alt="_5-1686351107739.png" /></span></P> <P>&nbsp;</P> <P><SPAN>2解压后可以看到</SPAN><SPAN>生成的文件夹</SPAN><SPAN>，双击点击进入可以看到驱动包内的文件。</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_6-1686351107741.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92379i96FC3D5D40FDF791/image-size/medium?v=v2&amp;px=400" role="button" title="_6-1686351107741.png" alt="_6-1686351107741.png" /></span></P> <P>&nbsp;</P> <P><SPAN>3打开</SPAN><SPAN>控制面板</SPAN><SPAN>—设备</SPAN><SPAN>和打印机</SPAN><SPAN>以后，点击左上角</SPAN><SPAN>添加打印机</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_7-1686351107742.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92378iD57D6256AA578183/image-size/medium?v=v2&amp;px=400" role="button" title="_7-1686351107742.png" alt="_7-1686351107742.png" /></span></P> <P>&nbsp;</P> <P><SPAN>4以WIN10为例，选择</SPAN><SPAN>我需要的打印机未列出</SPAN><SPAN>（WIN7请选择本地打印机）。</SPAN></P> <P>&nbsp;</P> <P><SPAN>5添加打印机选项，选择最后的</SPAN><SPAN>通过手动添加打印机</SPAN><SPAN>点击下一步</SPAN></P> <P>&nbsp;</P> <P><SPAN>6选择打印机端口请点击</SPAN><SPAN>创建新端口</SPAN><SPAN>，类型选择</SPAN><SPAN>Standard TCP/IP Port</SPAN><SPAN>，下一步在</SPAN><SPAN>第二栏</SPAN><SPAN>输入打印机</SPAN><SPAN>现在的IP地址</SPAN><SPAN>，右下角自动选择驱动程序</SPAN><SPAN>不要打勾</SPAN><SPAN>，点击下一步。</SPAN></P> <DIV id="tinyMceEditor_21" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>&nbsp;</P> <P><SPAN>7安装打印机驱动界面，点击右下角</SPAN><SPAN>从磁盘安装</SPAN></P> <DIV id="tinyMceEditor_22" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>&nbsp;</P> <P><SPAN>8点击</SPAN><SPAN>浏览</SPAN></P> <DIV id="tinyMceEditor_23" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P><SPAN>9</SPAN><SPAN>查找文件</SPAN><SPAN>窗口，找到刚刚解压出来的文件夹，选中</SPAN><SPAN>Autorun文件</SPAN><SPAN>，点击</SPAN><SPAN>打开</SPAN></P> <DIV id="tinyMceEditor_24" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>&nbsp;</P> <P><SPAN>10可以看到</SPAN><SPAN>文件复制来源</SPAN><SPAN>已经选中驱动文件，点击</SPAN><SPAN>确定</SPAN></P> <DIV id="tinyMceEditor_25" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>&nbsp;</P> <P><SPAN>11安装驱动</SPAN><SPAN>识别出替代驱动P1108</SPAN><SPAN>，点击下一步，</SPAN><SPAN>打印机名称</SPAN><SPAN>可以自行修改</SPAN></P> <DIV id="tinyMceEditor_26" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>&nbsp;</P> <P><SPAN>12共享选项</SPAN><SPAN>先不要开启</SPAN><SPAN>，点击下一步完成安装，最后完成界面可以点击</SPAN><SPAN>打印测试页</SPAN><SPAN>尝试。</SPAN></P> <DIV id="tinyMceEditor_27" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>&nbsp;</P> <P><SPAN>13</SPAN><SPAN>替代驱动安装完成</SPAN><SPAN>，出现打印机图标。</SPAN></P> <DIV id="tinyMceEditor_28" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>&nbsp;</P> <P><SPAN>14安装完成以后请选中打印机图标，右键打</SPAN><SPAN>印机属性</SPAN></P> <DIV id="tinyMceEditor_29" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>&nbsp;</P> <P><SPAN>15点击</SPAN><SPAN>端口</SPAN><SPAN>标签页，将左下角</SPAN><SPAN>启用双向支持</SPAN><SPAN>的勾去掉，然后点击确定。然后测试用此替代驱动能否正常打印。如果添加打印机同样出现报错，建议</SPAN><SPAN>更换电脑</SPAN><SPAN>安装驱动尝试。</SPAN></P> <DIV id="tinyMceEditor_30" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 09 Jun 2023 22:55:09 GMT 坏坏的笑 2023-06-09T22:55:09Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-cao-zuo-hao-shi-guo-zhang-wu-fa-zhi-xing-zhe-shi-yi-zhong-hui-zao-cheng-chan-pin-bu-neng-shi-yong-de-yan-zhong-cuo-wu/m-p/1237007#M88951 <H2>安装操作耗时过长，无法执行，这是一种会造成产品不能使用的严重错误</H2> Fri, 09 Jun 2023 17:36:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-cao-zuo-hao-shi-guo-zhang-wu-fa-zhi-xing-zhe-shi-yi-zhong-hui-zao-cheng-chan-pin-bu-neng-shi-yong-de-yan-zhong-cuo-wu/m-p/1237007#M88951 heimao 2023-06-09T17:36:28Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-cao-zuo-hao-shi-guo-zhang-wu-fa-zhi-xing-zhe-shi-yi-zhong-hui-zao-cheng-chan-pin-bu-neng-shi-yong-de-yan-zhong-cuo-wu/m-p/1237039#M88952 <P>请问是使用哪种连接方式，USB线，网线，还是无线网络</P> <P>&nbsp;</P> <P>如果是无线网络安装的，参考下面的方法</P> <P><SPAN>操作方法：</SPAN></P> <P><SPAN>步骤</SPAN><SPAN>一</SPAN><SPAN>：确认无线连接正常</SPAN></P> <P><SPAN>1在打印机屏幕上</SPAN><SPAN>查看IP地址，点击无线图标直接查看IP</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1686351107727.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92373iE25728A60660E6FC/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1686351107727.png" alt="_0-1686351107727.png" /></span></P> <P>&nbsp;</P> <P><SPAN>2在电脑中打开浏览器，在</SPAN><SPAN>网址栏输入IP</SPAN><SPAN>地址后回车尝试访问打印机</SPAN><SPAN>EWS界面</SPAN><SPAN>。</SPAN></P> <P><SPAN>可以</SPAN><SPAN>正常访问</SPAN><SPAN>说明网络通讯正常,</SPAN><SPAN>&nbsp;跳到步骤</SPAN><SPAN>二</SPAN><SPAN>操作</SPAN><SPAN>；</SPAN><SPAN>如</SPAN><SPAN>无法访问</SPAN><SPAN>，请确认打印机和电脑连接</SPAN><SPAN>同一路由器</SPAN><SPAN>。</SPAN><SPAN>尝试重</SPAN><SPAN>连或设置、重启路由解决网络通讯问题。</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1686351107729.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92372i6BD313F20B7A7991/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1686351107729.png" alt="_1-1686351107729.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>步骤二：卸载重装尝试</SPAN></P> <P><SPAN>1如果网络通讯</SPAN><SPAN>正常能</SPAN><SPAN>搜到网络中的打印机但是</SPAN><SPAN>安装出现报错</SPAN><SPAN>，</SPAN><SPAN>请找到</SPAN><SPAN>下载的打印机</SPAN><SPAN>驱动安装包</SPAN><SPAN>，右键选择</SPAN><SPAN>解压到同名文件夹</SPAN><SPAN>（需要电脑安装解压软件）。</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1686351107731.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92374i97486D3851C08179/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1686351107731.png" alt="_2-1686351107731.png" /></span></P> <P>&nbsp;</P> <P><SPAN>2进入解压后的驱动文件夹，点击最后一个</SPAN><SPAN>Uninstall卸载文件</SPAN><SPAN>，双击运行</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1686351107734.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92377iDFD8A15B00562C51/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1686351107734.png" alt="_3-1686351107734.png" /></span></P> <P>&nbsp;</P> <P><SPAN>3等待卸载程序运行，按提示卸载后</SPAN><SPAN>重</SPAN><SPAN>启电脑</SPAN><SPAN>再重新安装驱动。如果还是无法安装上，请尝试步骤三添加打印机。</SPAN></P> <P><SPAN>添加打印机仅能实现打印功能，如需扫描建议更换其他电脑尝试安装驱动。</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_4-1686351107737.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92376i191FF664053B9918/image-size/medium?v=v2&amp;px=400" role="button" title="_4-1686351107737.png" alt="_4-1686351107737.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>步骤三：添加打印机</SPAN></P> <P><SPAN>1全功能驱动无法正常安装，可以尝试添加</SPAN><SPAN>替代打印驱动</SPAN><SPAN>来解决打印问题，复制下载链接在</SPAN><SPAN>网址栏粘贴后回车</SPAN><SPAN>开始下载，下载完成后右键选择</SPAN><SPAN>解压到同名文件夹</SPAN><SPAN>（需要电脑上安装了解压软件）。</SPAN><SPAN>注意不要解压到当前文件夹，文件会铺满桌面！</SPAN></P> <P><SPAN>下载地址：</SPAN><A href="http://h30318.www3.hp.com/pub/softlib/software13/COL32431/bi-80329-11/hp_LJP1100_P1560_P1600_Full_Solution-v20120831-50157036_SMO.exe" target="_blank"><SPAN>http://h30318.www3.hp.com/pub/softlib/software13/COL32431/bi-80329-11/hp_LJP1100_P1560_P1600_Full_Solution-v20120831-50157036_SMO.exe</SPAN></A></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_5-1686351107739.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92375i2A0B15818D95FFA0/image-size/medium?v=v2&amp;px=400" role="button" title="_5-1686351107739.png" alt="_5-1686351107739.png" /></span></P> <P>&nbsp;</P> <P><SPAN>2解压后可以看到</SPAN><SPAN>生成的文件夹</SPAN><SPAN>，双击点击进入可以看到驱动包内的文件。</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_6-1686351107741.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92379i96FC3D5D40FDF791/image-size/medium?v=v2&amp;px=400" role="button" title="_6-1686351107741.png" alt="_6-1686351107741.png" /></span></P> <P>&nbsp;</P> <P><SPAN>3打开</SPAN><SPAN>控制面板</SPAN><SPAN>—设备</SPAN><SPAN>和打印机</SPAN><SPAN>以后，点击左上角</SPAN><SPAN>添加打印机</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_7-1686351107742.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92378iD57D6256AA578183/image-size/medium?v=v2&amp;px=400" role="button" title="_7-1686351107742.png" alt="_7-1686351107742.png" /></span></P> <P>&nbsp;</P> <P><SPAN>4以WIN10为例，选择</SPAN><SPAN>我需要的打印机未列出</SPAN><SPAN>（WIN7请选择本地打印机）。</SPAN></P> <P>&nbsp;</P> <P><SPAN>5添加打印机选项，选择最后的</SPAN><SPAN>通过手动添加打印机</SPAN><SPAN>点击下一步</SPAN></P> <P>&nbsp;</P> <P><SPAN>6选择打印机端口请点击</SPAN><SPAN>创建新端口</SPAN><SPAN>，类型选择</SPAN><SPAN>Standard TCP/IP Port</SPAN><SPAN>，下一步在</SPAN><SPAN>第二栏</SPAN><SPAN>输入打印机</SPAN><SPAN>现在的IP地址</SPAN><SPAN>，右下角自动选择驱动程序</SPAN><SPAN>不要打勾</SPAN><SPAN>，点击下一步。</SPAN></P> <DIV id="tinyMceEditor_21" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>&nbsp;</P> <P><SPAN>7安装打印机驱动界面，点击右下角</SPAN><SPAN>从磁盘安装</SPAN></P> <DIV id="tinyMceEditor_22" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>&nbsp;</P> <P><SPAN>8点击</SPAN><SPAN>浏览</SPAN></P> <DIV id="tinyMceEditor_23" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P><SPAN>9</SPAN><SPAN>查找文件</SPAN><SPAN>窗口，找到刚刚解压出来的文件夹，选中</SPAN><SPAN>Autorun文件</SPAN><SPAN>，点击</SPAN><SPAN>打开</SPAN></P> <DIV id="tinyMceEditor_24" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>&nbsp;</P> <P><SPAN>10可以看到</SPAN><SPAN>文件复制来源</SPAN><SPAN>已经选中驱动文件，点击</SPAN><SPAN>确定</SPAN></P> <DIV id="tinyMceEditor_25" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>&nbsp;</P> <P><SPAN>11安装驱动</SPAN><SPAN>识别出替代驱动P1108</SPAN><SPAN>，点击下一步，</SPAN><SPAN>打印机名称</SPAN><SPAN>可以自行修改</SPAN></P> <DIV id="tinyMceEditor_26" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>&nbsp;</P> <P><SPAN>12共享选项</SPAN><SPAN>先不要开启</SPAN><SPAN>，点击下一步完成安装，最后完成界面可以点击</SPAN><SPAN>打印测试页</SPAN><SPAN>尝试。</SPAN></P> <DIV id="tinyMceEditor_27" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>&nbsp;</P> <P><SPAN>13</SPAN><SPAN>替代驱动安装完成</SPAN><SPAN>，出现打印机图标。</SPAN></P> <DIV id="tinyMceEditor_28" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>&nbsp;</P> <P><SPAN>14安装完成以后请选中打印机图标，右键打</SPAN><SPAN>印机属性</SPAN></P> <DIV id="tinyMceEditor_29" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>&nbsp;</P> <P><SPAN>15点击</SPAN><SPAN>端口</SPAN><SPAN>标签页，将左下角</SPAN><SPAN>启用双向支持</SPAN><SPAN>的勾去掉，然后点击确定。然后测试用此替代驱动能否正常打印。如果添加打印机同样出现报错，建议</SPAN><SPAN>更换电脑</SPAN><SPAN>安装驱动尝试。</SPAN></P> <DIV id="tinyMceEditor_30" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 09 Jun 2023 22:55:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-cao-zuo-hao-shi-guo-zhang-wu-fa-zhi-xing-zhe-shi-yi-zhong-hui-zao-cheng-chan-pin-bu-neng-shi-yong-de-yan-zhong-cuo-wu/m-p/1237039#M88952 坏坏的笑 2023-06-09T22:55:09Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-cao-zuo-hao-shi-guo-zhang-wu-fa-zhi-xing-zhe-shi-yi-zhong-hui-zao-cheng-chan-pin-bu-neng-shi-yong-de-yan-zhong-cuo-wu/m-p/1237049#M88953 <P>如果是USB线连接打印机，请参考如下方法设置</P> <P>&nbsp;</P> <P><SPAN>安装速度很慢，进度到99%提示严重错误</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1686351338571.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92380i1C6A6612BBE8949F/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1686351338571.png" alt="_0-1686351338571.png" /></span></P> <P>&nbsp;</P> <P><SPAN>1请先</SPAN><SPAN>断开USB线</SPAN><SPAN>连接，</SPAN><SPAN>请找到</SPAN><SPAN>下载的</SPAN><SPAN>打印机</SPAN><SPAN>驱动安装包</SPAN><SPAN>，右键选择</SPAN><SPAN>解压到同名文件夹</SPAN><SPAN>（需要电脑安装解压软件）。</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1686351338573.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92381i865C879A38F3FDEC/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1686351338573.png" alt="_1-1686351338573.png" /></span></P> <P>&nbsp;</P> <P><SPAN>2</SPAN><SPAN>进入解压后的驱动文件夹，点击最后一个</SPAN><SPAN>Uninstall卸载文件</SPAN><SPAN>，双击运行</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1686351338577.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92382i1B0BA3A2ECA17675/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1686351338577.png" alt="_2-1686351338577.png" /></span></P> <P>&nbsp;</P> <P><SPAN>3</SPAN><SPAN>等待卸载程序运行，按提示卸载后</SPAN><SPAN>重</SPAN><SPAN>启电脑</SPAN><SPAN>再重新安装</SPAN><SPAN>驱动</SPAN><SPAN>。</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1686351338579.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92385i07119EC923421AF7/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1686351338579.png" alt="_3-1686351338579.png" /></span></P> <P>&nbsp;</P> <P><SPAN>4重启后双击运行驱动程序开始安装，等</SPAN><SPAN>出现</SPAN><SPAN>提示连接界面</SPAN><SPAN>时</SPAN><SPAN>按提示连接</SPAN><SPAN>USB线。</SPAN><SPAN>如果还是</SPAN><SPAN>报错请</SPAN><SPAN>参照</SPAN><SPAN>步骤</SPAN><SPAN>二</SPAN><SPAN>操作</SPAN><SPAN>添加打印机。</SPAN></P> <P><SPAN>请注意</SPAN><SPAN>出现此提示前不要先连接USB线，否则可能会影响驱动识别安装！</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_4-1686351338582.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92383i7939A55242921ED5/image-size/medium?v=v2&amp;px=400" role="button" title="_4-1686351338582.png" alt="_4-1686351338582.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>场景二：</SPAN><SPAN>安装驱动卡在连接USB界面</SPAN></P> <P><SPAN>※安装速度很慢，安装进度条以1%进度进行（正在安装过程中）也可以</SPAN><SPAN>参考此</SPAN><SPAN>文档进行操作。</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_5-1686351338583.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92384i15EC3AF5B8ECFEB3/image-size/medium?v=v2&amp;px=400" role="button" title="_5-1686351338583.png" alt="_5-1686351338583.png" /></span></P> <P>&nbsp;</P> <P><SPAN>1找到桌面</SPAN><SPAN>计算机图标</SPAN><SPAN>，右键选择</SPAN><SPAN>管理</SPAN></P> <P>&nbsp;</P> <P><SPAN>2找到</SPAN><SPAN>设备管理器</SPAN><SPAN>，查看有无其他设备、</SPAN><SPAN>其他设备</SPAN><SPAN>中是否有打印机相关端口，如有端口在此列表说明部分驱动无法</SPAN><SPAN>正常</SPAN><SPAN>自动</SPAN><SPAN>安装，需要</SPAN><SPAN>手动更新</SPAN><SPAN>驱动</SPAN><SPAN>。</SPAN></P> <P><SPAN>如果没有其他设备，请参照场景一重装驱动尝试。</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_7-1686351338586.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92386i65468792C7EF1A71/image-size/medium?v=v2&amp;px=400" role="button" title="_7-1686351338586.png" alt="_7-1686351338586.png" /></span></P> <P>&nbsp;</P> <P><SPAN>3</SPAN><SPAN>将下载的驱动文件右键</SPAN><SPAN>解压成文件夹</SPAN><SPAN>（需要电脑安装解压软件），解压前先将此驱动</SPAN><SPAN>放入文件夹</SPAN><SPAN>再解压或解压时候选择</SPAN><SPAN>解压到同名文件夹</SPAN><SPAN>（不要选择解压到当前文件夹！）。</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_8-1686351338589.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92387i4C739FCB66CD7031/image-size/medium?v=v2&amp;px=400" role="button" title="_8-1686351338589.png" alt="_8-1686351338589.png" /></span></P> <P>&nbsp;</P> <P><SPAN>4</SPAN><SPAN>找到</SPAN><SPAN>其他设备中</SPAN><SPAN>的HP端口，选中任意端口右键选择</SPAN><SPAN>更新驱动程序</SPAN></P> <P>&nbsp;</P> <P><SPAN>5</SPAN><SPAN>更新方式请勿选择自动搜索，选择</SPAN><SPAN>下方手动浏览计算机</SPAN></P> <P>&nbsp;</P> <P><SPAN>6</SPAN><SPAN>点击浏览找到刚刚</SPAN><SPAN>解压的驱动文件夹</SPAN><SPAN>，然后点击下一步。选择到文件夹即可，不需要找里面的指定文件。</SPAN></P> <P>&nbsp;</P> <P><SPAN>7</SPAN><SPAN>等待</SPAN><SPAN>驱动更新</SPAN><SPAN>完成，点击关闭</SPAN></P> <P>&nbsp;</P> <P><SPAN>8</SPAN><SPAN>刚刚更新成功的端口会从其他设备</SPAN><SPAN>回到正确队列</SPAN><SPAN>，如果其他设备还有HP端口请</SPAN><SPAN>同样方式</SPAN><SPAN>进行更新。</SPAN><SPAN>所有端口更新完成、驱动完成安装，安装界面会正常进入下一步设置界面。</SPAN></P> <P><SPAN>※如出现更新端口失败现象，无法完成更新，同样请参照步骤二添加打印机尝试。</SPAN></P> <P>&nbsp;</P> <P><SPAN>9</SPAN><SPAN>驱动安装完成，</SPAN><SPAN>产品配置</SPAN><SPAN>根据个人需求去选择是否</SPAN><SPAN>勾</SPAN><SPAN>选</SPAN><SPAN>设为默认打印机</SPAN><SPAN>和</SPAN><SPAN>打印测试页</SPAN><SPAN>，点击下一步直到完成即可。</SPAN></P> <P><SPAN>步骤二：添加打印机</SPAN></P> Fri, 09 Jun 2023 22:56:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-cao-zuo-hao-shi-guo-zhang-wu-fa-zhi-xing-zhe-shi-yi-zhong-hui-zao-cheng-chan-pin-bu-neng-shi-yong-de-yan-zhong-cuo-wu/m-p/1237049#M88953 坏坏的笑 2023-06-09T22:56:50Z