https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1238666#M89003 <P>还是没有安装HP smart；打印功能可用，扫描功能还是不能用</P> Mon, 19 Jun 2023 01:48:02 GMT MY0703 2023-06-19T01:48:02Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1237557#M88972 HP Smart无法下载求解决 Tue, 13 Jun 2023 08:06:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1237557#M88972 MY0703 2023-06-13T08:06:25Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1237558#M88973 <P>您好</P><P>请下载并安装打印机完整版驱动：</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/printers/MFP170/HP_Color_Laser_MFP_178_179_Full_Software_and_Drivers_1.20.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/printers/MFP170/HP_Color_Laser_MFP_178_179_Full_Software_and_Drivers_1.20.exe</A></P><P>其中包含hp smart应用</P><P>下载及安装过程中遇到问题，请及时追问，谢谢。&nbsp;</P> Tue, 13 Jun 2023 08:10:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1237558#M88973 双鱼座鲨鱼 2023-06-13T08:10:14Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1238666#M89003 <P>还是没有安装HP smart；打印功能可用，扫描功能还是不能用</P> Mon, 19 Jun 2023 01:48:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1238666#M89003 MY0703 2023-06-19T01:48:02Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1238671#M89005 <P>您好</P><P>如果已经安装了完整版驱动，请按下图，搜索并打开hp smart测试，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1687139777402.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92804i7F2C17816F55F602/image-size/large?v=v2&amp;px=999" role="button" title="_0-1687139777402.png" alt="_0-1687139777402.png" /></span></P><P>&nbsp;</P> Mon, 19 Jun 2023 01:57:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1238671#M89005 双鱼座鲨鱼 2023-06-19T01:57:59Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1238764#M89007 <P>安装完了，搜不到没有</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="企业微信截图_168715525422.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92838iBFE21D1A94073374/image-size/large?v=v2&amp;px=999" role="button" title="企业微信截图_168715525422.png" alt="企业微信截图_168715525422.png" /></span></P> Mon, 19 Jun 2023 06:15:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1238764#M89007 MY0703 2023-06-19T06:15:02Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1238769#M89008 <P>最主要是扫描仪不能用<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="企业微信截图_16871554353718.png" style="width: 735px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92839iF355C949133903E8/image-size/large?v=v2&amp;px=999" role="button" title="企业微信截图_16871554353718.png" alt="企业微信截图_16871554353718.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="企业微信截图_16871554633170.png" style="width: 743px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92840i191070D5B7AF7151/image-size/large?v=v2&amp;px=999" role="button" title="企业微信截图_16871554633170.png" alt="企业微信截图_16871554633170.png" /></span></P> Mon, 19 Jun 2023 06:18:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1238769#M89008 MY0703 2023-06-19T06:18:49Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1238773#M89009 <P>您好</P><P>如下图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1687155747801.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92841iB429F5EAB0089CC1/image-size/large?v=v2&amp;px=999" role="button" title="_0-1687155747801.png" alt="_0-1687155747801.png" /></span></P><P>请按下箭头，确认是否可以选择其它扫描仪，谢谢。</P><P>&nbsp;</P> Mon, 19 Jun 2023 06:24:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1238773#M89009 双鱼座鲨鱼 2023-06-19T06:24:38Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1238940#M89024 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="企业微信截图_168722247422.png" style="width: 743px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92884iC78337E4DC8FEBA8/image-size/large?v=v2&amp;px=999" role="button" title="企业微信截图_168722247422.png" alt="企业微信截图_168722247422.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="企业微信截图_16872225353718.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92885iE29FED6D43BD03FC/image-size/large?v=v2&amp;px=999" role="button" title="企业微信截图_16872225353718.png" alt="企业微信截图_16872225353718.png" /></span></P><P>选择不了，就这一个。</P> Tue, 20 Jun 2023 00:57:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1238940#M89024 MY0703 2023-06-20T00:57:55Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1239270#M89036 <P>您好</P><P>感谢配合，操作如下：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1687317572875.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92971i47EBAA3A86B4C65D/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1687317572875.png" alt="_0-1687317572875.png" /></span></P><P>删除扫描仪。</P><P>然后，打开电脑的控制管理器--图像设备</P><P>删除扫描仪。</P><P>然后，重启电脑，重新打开hp mfp scan，如果其中找不到扫描仪，可以点击添加。</P><P>添加扫描仪后，重新测试扫描，谢谢。</P><P>&nbsp;</P> Wed, 21 Jun 2023 03:24:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-wu-fa-xia-zai/m-p/1239270#M89036 双鱼座鲨鱼 2023-06-21T03:24:57Z