https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-1010-win10-zen-me-an-zhuang-qu-dong-dot4jie-kou-qu-dong-an-zhuang-hou-wu-fa-zhao-dao-dui-ying-deusb-jie-kou/m-p/1241339#M89142 <P><SPAN>HP LaserJet 1010</SPAN> win10 无法安装驱动&nbsp; 我下载了vist驱动&nbsp; 但 在手工安装的时候&nbsp; 接口列表中没有dot4的信息&nbsp; （我安装了dot4的驱动）。</P><P>电源线插上显示未知设备</P><DIV>&nbsp;</DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93559i6B0E6C49BB526236/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93560i1CE77AC1958912BB/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P> Sun, 02 Jul 2023 09:05:20 GMT 小白白11158 2023-07-02T09:05:20Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-1010-win10-zen-me-an-zhuang-qu-dong-dot4jie-kou-qu-dong-an-zhuang-hou-wu-fa-zhao-dao-dui-ying-deusb-jie-kou/m-p/1241339#M89142 <P><SPAN>HP LaserJet 1010</SPAN> win10 无法安装驱动&nbsp; 我下载了vist驱动&nbsp; 但 在手工安装的时候&nbsp; 接口列表中没有dot4的信息&nbsp; （我安装了dot4的驱动）。</P><P>电源线插上显示未知设备</P><DIV>&nbsp;</DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93559i6B0E6C49BB526236/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93560i1CE77AC1958912BB/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P> Sun, 02 Jul 2023 09:05:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-1010-win10-zen-me-an-zhuang-qu-dong-dot4jie-kou-qu-dong-an-zhuang-hou-wu-fa-zhao-dao-dui-ying-deusb-jie-kou/m-p/1241339#M89142 小白白11158 2023-07-02T09:05:20Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-1010-win10-zen-me-an-zhuang-qu-dong-dot4jie-kou-qu-dong-an-zhuang-hou-wu-fa-zhao-dao-dui-ying-deusb-jie-kou/m-p/1241381#M89147 <P>您好</P><P>目前来看，打印机和电脑之间通讯存在问题。</P><P>建议删除未知usb设备，重启电脑，重新打开设备管理器，确认电脑能否正常检测设备。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1688348639247.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93572iB09A5765474A44ED/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1688348639247.png" alt="_0-1688348639247.png" /></span></P><P>如果问题依旧，有条例建议更换一条1.5米之内的usb线后，重新测试。</P><P>谢谢</P> Mon, 03 Jul 2023 01:46:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-1010-win10-zen-me-an-zhuang-qu-dong-dot4jie-kou-qu-dong-an-zhuang-hou-wu-fa-zhao-dao-dui-ying-deusb-jie-kou/m-p/1241381#M89147 双鱼座鲨鱼 2023-07-03T01:46:05Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-1010-win10-zen-me-an-zhuang-qu-dong-dot4jie-kou-qu-dong-an-zhuang-hou-wu-fa-zhao-dao-dui-ying-deusb-jie-kou/m-p/1242088#M89198 <P>您好</P><P>&nbsp; &nbsp; &nbsp; &nbsp; 按照您的方法&nbsp; 电脑也无法正常查询到打印机设备.我换了一根数据线后 电脑也没有识别.我该如何处理 感谢</P> Thu, 06 Jul 2023 08:47:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-1010-win10-zen-me-an-zhuang-qu-dong-dot4jie-kou-qu-dong-an-zhuang-hou-wu-fa-zhao-dao-dui-ying-deusb-jie-kou/m-p/1242088#M89198 小白白11158 2023-07-06T08:47:18Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-1010-win10-zen-me-an-zhuang-qu-dong-dot4jie-kou-qu-dong-an-zhuang-hou-wu-fa-zhao-dao-dui-ying-deusb-jie-kou/m-p/1242095#M89201 <P>您好</P><P>如图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1688634126823.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93756i6A6562D2F8E0C09D/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1688634126823.png" alt="_0-1688634126823.png" /></span></P><P>请关闭电脑上所有usb root hub的节电功能后，重新测试。</P><P>如果问题依旧，建议更换1米左右的usb线继续测试，谢谢。</P> Thu, 06 Jul 2023 09:03:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-1010-win10-zen-me-an-zhuang-qu-dong-dot4jie-kou-qu-dong-an-zhuang-hou-wu-fa-zhao-dao-dui-ying-deusb-jie-kou/m-p/1242095#M89201 双鱼座鲨鱼 2023-07-06T09:03:21Z