https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1259696#M90059 <P>您好</P><P>麻烦重新下载并安装.net插件，谢谢</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1698115390612.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98168iF5DE2C07E112EFAC/image-size/large?v=v2&amp;px=999" role="button" title="_0-1698115390612.png" alt="_0-1698115390612.png" /></span></P><P><A href="https://dotnet.microsoft.com/zh-cn/download/dotnet-framework/net48" target="_blank">https://dotnet.microsoft.com/zh-cn/download/dotnet-framework/net48</A></P><P>&nbsp;</P> Tue, 24 Oct 2023 02:43:59 GMT 双鱼座鲨鱼 2023-10-24T02:43:59Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1258960#M90024 <P>win10安装打印机驱动提示出现严重错误（如图）</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Dingtalk_20231018143829.jpg" style="width: 417px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97977iB5F7A849682151B4/image-size/large?v=v2&amp;px=999" role="button" title="Dingtalk_20231018143829.jpg" alt="Dingtalk_20231018143829.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Dingtalk_20231018142738.jpg" style="width: 797px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97976i5846278CF9B931E1/image-size/large?v=v2&amp;px=999" role="button" title="Dingtalk_20231018142738.jpg" alt="Dingtalk_20231018142738.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Dingtalk_20231018142757.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97974i155AB0925BC2DFDB/image-size/large?v=v2&amp;px=999" role="button" title="Dingtalk_20231018142757.jpg" alt="Dingtalk_20231018142757.jpg" /></span></P> Wed, 18 Oct 2023 06:40:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1258960#M90024 暮雨潇笙 2023-10-18T06:40:26Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1258964#M90025 <P>您好！</P><P>请问打印机和电脑什么方式连接，是否官网下载驱动，</P><P>请重启电脑， 退出杀毒防火墙360等软件， 右键点击桌面的此电脑--管理--服务和应用程序--服务--print spooler 和 Windows Image Acquisition 这两个服务重启动 ， 然后安装驱动试试</P> Wed, 18 Oct 2023 07:30:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1258964#M90025 鱼柏卡 2023-10-18T07:30:56Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1258995#M90026 <P>打印机是网络连接，驱动是官网下载的，电脑重启系统，杀毒软件以关闭，两项服务已重启，注册表3文件夹已确认删除，结果还是不行，相同的问题。</P> Wed, 18 Oct 2023 10:18:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1258995#M90026 暮雨潇笙 2023-10-18T10:18:07Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1259063#M90029 <P>您好</P><P>如果电脑上只安装了一台打印机，请打开电脑的<SPAN>C:\Windows\System32\spool\drivers\x64\3</SPAN>，删除<SPAN>3</SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</P><P>如果问题依旧，关闭<SPAN>/</SPAN>卸载电脑上的防御软件（例如：<SPAN>360</SPAN>软件），再重新测试。</P><P>谢谢</P> Thu, 19 Oct 2023 02:15:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1259063#M90029 双鱼座鲨鱼 2023-10-19T02:15:50Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1259066#M90031 <P><SPAN>注册表3文件夹已确认删除，结果还是不行，相同的问题。</SPAN></P> Thu, 19 Oct 2023 02:30:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1259066#M90031 暮雨潇笙 2023-10-19T02:30:48Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1259202#M90039 <P>您好</P><P>请重新在电脑端安装 .net后，重启电脑，重新安装打印机完整版驱动测试，谢谢。</P> Fri, 20 Oct 2023 02:21:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1259202#M90039 双鱼座鲨鱼 2023-10-20T02:21:30Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1259485#M90042 <P>更新了.net还是安装失败，相同问题<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Dingtalk_20231023104215.jpg" style="width: 643px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98108iC5BB081CB852E574/image-size/large?v=v2&amp;px=999" role="button" title="Dingtalk_20231023104215.jpg" alt="Dingtalk_20231023104215.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Dingtalk_20231023104428.jpg" style="width: 794px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98109i386BB1979716115A/image-size/large?v=v2&amp;px=999" role="button" title="Dingtalk_20231023104428.jpg" alt="Dingtalk_20231023104428.jpg" /></span></P> Mon, 23 Oct 2023 02:45:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1259485#M90042 暮雨潇笙 2023-10-23T02:45:55Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1259696#M90059 <P>您好</P><P>麻烦重新下载并安装.net插件，谢谢</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1698115390612.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98168iF5DE2C07E112EFAC/image-size/large?v=v2&amp;px=999" role="button" title="_0-1698115390612.png" alt="_0-1698115390612.png" /></span></P><P><A href="https://dotnet.microsoft.com/zh-cn/download/dotnet-framework/net48" target="_blank">https://dotnet.microsoft.com/zh-cn/download/dotnet-framework/net48</A></P><P>&nbsp;</P> Tue, 24 Oct 2023 02:43:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1259696#M90059 双鱼座鲨鱼 2023-10-24T02:43:59Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1260729#M90111 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1698637431806.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98480iF09ADA73A9A8C337/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1698637431806.png" alt="_0-1698637431806.png" /></span></P><P>还是不行</P><P>&nbsp;</P> Mon, 30 Oct 2023 03:44:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1260729#M90111 暮雨潇笙 2023-10-30T03:44:13Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1260931#M90122 <P>您好</P><P>请执行以下操作方法：</P><P>1 一定要将之前安装过的<SPAN>HP</SPAN>软件或者其它<SPAN>HP</SPAN>产品的驱动及软件全完卸载干净。</P><P>（在控制面板<SPAN>-</SPAN>添加删除程序（或程序）里面找，或者使用第三方卸载工具）</P><P>2 安装驱动时一定要关闭杀毒软件及防火墙，删除电脑<SPAN>temp</SPAN>文件夹中的所有文件。</P><P>（如果是免费的，建议先将其卸载，如<SPAN>360</SPAN>杀毒软件及<SPAN>360</SPAN>安全卫士）</P><P>3 如果是<SPAN>usb</SPAN>连接，一定要确保<SPAN>usb</SPAN>线长小于<SPAN>2</SPAN>米，如果是笔记本，建议更换台式机，使用台式机后置<SPAN>usb</SPAN>端口测试。</P><P>（<SPAN>usb</SPAN>线越粗越好，打开电脑的设备管理器，将所有<SPAN>usb root hub</SPAN>选项中的电源管理里面的<SPAN>√</SPAN>取消）</P><P>4 如果是网络连接（包含无线网络），一定要保证打印机和需要连接的计算机在同一路由下或同一交换机下来使用，确保通过<SPAN>ping</SPAN>打印机<SPAN>ip</SPAN>时，不丢失数据包。</P><P>5 检查电脑上是否已经安装<SPAN>.netfarmework4.8</SPAN></P><P>（在控制面板<SPAN>-</SPAN>添加删除程序（或程序）里面找一下。<SPAN>.NET Framework</SPAN>不能向下兼容，所以，即使安装了<SPAN>.NET Framework4.0</SPAN>，也要重新安装<SPAN>.NET Framework3.5</SPAN>。个人的建议是：如果已经安装过，最好是卸载掉，重新安装）</P><P>6 重启<SPAN>print spooler</SPAN>服务</P><P>（右击桌面上的计算机<SPAN>/</SPAN>我的电脑<SPAN>/</SPAN>这台电脑<SPAN>/--</SPAN>管理<SPAN>---</SPAN>计算机管理<SPAN>---</SPAN>服务和应用程序<SPAN>--</SPAN>服务<SPAN>---print spooler </SPAN>关闭</P><P>右击桌面上的计算机<SPAN>/</SPAN>我的电脑<SPAN>/</SPAN>这台电脑<SPAN>/--</SPAN>管理<SPAN>---</SPAN>计算机管理<SPAN>---</SPAN>服务和应用程序<SPAN>--</SPAN>服务<SPAN>---print spooler </SPAN>开启）</P><P>7重启<SPAN> Windows Image Acquisition (WIA)</SPAN></P><P>（在计算机管理<SPAN>-</SPAN>服务里面重启<SPAN> Windows Image Acquisition (WIA)</SPAN>服务测试，同<SPAN>6</SPAN>）</P><P>8 重启电脑</P><P>（重启电脑后，重新执行<SPAN>2</SPAN>，<SPAN>6</SPAN>，<SPAN>7</SPAN>）</P><P>9 重安装安装软件。</P><P>如果问题依旧，建议换其它电脑测试，谢谢。</P> Tue, 31 Oct 2023 04:51:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-m125-126da-yin-ji-qu-dong-zaiwin10xi-tong-an-zhuang-ti-shi-chu-xian-yan-zhong-cuo-wu-wu-fa-shi-yong-chan-pin/m-p/1260931#M90122 双鱼座鲨鱼 2023-10-31T04:51:40Z