https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1188w-da-yin-ji-wu-fa-lian-jie-wang-luo-da-yin/m-p/1277168#M90921 <P>1.2023年11月份生产的1188w激光打印机，购买后安装使用都没问题，也能连无线网络打印。</P><P>2.使用约2个月后近日发现手机打印连不上打印机。尝试后发现打印机ip地址和无线路由器不在一个ip号段。打印机IP地址192.168.0.189，而路由器地址为192.168.1.1。</P><P>3.尝试重置打印机网络，无变化；再同时按住向下+OK键再按开机，重置打印机设置。然后用官网驱动USB有线连接打印机配置无线网络，打印机IP地址无法变更，固定还是192.168.0.189。</P><P>4. 初步怀疑是打印机无线模块故障。或者请售后提供进一步解决方案。 </P><P>&nbsp;</P><P>截图</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20240222_235815.jpg" style="width: 2312px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102906i0A12496D7F9777EC/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20240222_235815.jpg" alt="IMG_20240222_235815.jpg" /></span></P><P> </P><P> </P> Thu, 22 Feb 2024 16:00:56 GMT Victorguo 2024-02-22T16:00:56Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1188w-da-yin-ji-wu-fa-lian-jie-wang-luo-da-yin/m-p/1277168#M90921 <P>1.2023年11月份生产的1188w激光打印机，购买后安装使用都没问题，也能连无线网络打印。</P><P>2.使用约2个月后近日发现手机打印连不上打印机。尝试后发现打印机ip地址和无线路由器不在一个ip号段。打印机IP地址192.168.0.189，而路由器地址为192.168.1.1。</P><P>3.尝试重置打印机网络，无变化；再同时按住向下+OK键再按开机，重置打印机设置。然后用官网驱动USB有线连接打印机配置无线网络，打印机IP地址无法变更，固定还是192.168.0.189。</P><P>4. 初步怀疑是打印机无线模块故障。或者请售后提供进一步解决方案。 </P><P>&nbsp;</P><P>截图</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20240222_235815.jpg" style="width: 2312px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102906i0A12496D7F9777EC/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20240222_235815.jpg" alt="IMG_20240222_235815.jpg" /></span></P><P> </P><P> </P> Thu, 22 Feb 2024 16:00:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1188w-da-yin-ji-wu-fa-lian-jie-wang-luo-da-yin/m-p/1277168#M90921 Victorguo 2024-02-22T16:00:56Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1188w-da-yin-ji-wu-fa-lian-jie-wang-luo-da-yin/m-p/1277207#M90922 <P>您好</P><P>目前来看，建议重新配置打印机，使其与电脑/手机保持同网段后，再重新测试。</P><P>如果问题反复出现，建议绑定打印机的ip和mac后再重新测试（路由web中操作）</P><P>打印机配置无线的方法请参考附件，谢谢。</P> Fri, 23 Feb 2024 03:06:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1188w-da-yin-ji-wu-fa-lian-jie-wang-luo-da-yin/m-p/1277207#M90922 双鱼座鲨鱼 2024-02-23T03:06:59Z