https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1277802#M90954 <P>你好，我刚才按照你的说法全部尝试了一遍，但是都不行哦，一直都提示&nbsp; 安装到系统时出现错误</P> Tue, 27 Feb 2024 07:19:40 GMT 我们都是虫子 2024-02-27T07:19:40Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1277765#M90948 <P>HP M128打印机和M1530打印机安装到win11电脑上失败，报错如下图所示。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="企业微信截图_17090127068248.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103057i2E212E5AA85E75D0/image-size/medium?v=v2&amp;px=400" role="button" title="企业微信截图_17090127068248.png" alt="企业微信截图_17090127068248.png" /></span></P> Tue, 27 Feb 2024 06:08:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1277765#M90948 我们都是虫子 2024-02-27T06:08:02Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1277771#M90950 <P>您好</P><P>如果电脑上只安装了一台打印机，请打开电脑的<SPAN>C:\Windows\System32\spool\drivers\x64\3</SPAN>，删除<SPAN>3</SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</P><P>如果问题依旧，请清空电脑上的临时文件夹（<SPAN>temp</SPAN>），关闭<SPAN>/</SPAN>卸载电脑上的防御软件（例如：<SPAN>360</SPAN>软件），再重新安装打印机完整版驱动测试。</P><P>安装过程中遇到问题，请截图，发图片给我，谢谢。</P> Tue, 27 Feb 2024 06:27:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1277771#M90950 双鱼座鲨鱼 2024-02-27T06:27:37Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1277802#M90954 <P>你好，我刚才按照你的说法全部尝试了一遍，但是都不行哦，一直都提示&nbsp; 安装到系统时出现错误</P> Tue, 27 Feb 2024 07:19:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1277802#M90954 我们都是虫子 2024-02-27T07:19:40Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1277905#M90958 <P>没有使用官方的驱动，打印机安装成功，但是扫描仪显示不出来，请问这种问题应该怎么处理呢。<span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="企业微信截图_17090841729751.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103085i241B63D4594047A5/image-size/medium?v=v2&amp;px=400" role="button" title="企业微信截图_17090841729751.png" alt="企业微信截图_17090841729751.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="企业微信截图_17090844288.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103086i72CDECA41C02D542/image-size/medium?v=v2&amp;px=400" role="button" title="企业微信截图_17090844288.png" alt="企业微信截图_17090844288.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="企业微信截图_1709084443846.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103087i78DEB1BAEA1B7A38/image-size/medium?v=v2&amp;px=400" role="button" title="企业微信截图_1709084443846.png" alt="企业微信截图_1709084443846.png" /></span></P><P>&nbsp;</P> Wed, 28 Feb 2024 02:09:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1277905#M90958 我们都是虫子 2024-02-28T02:09:48Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1278011#M90966 <P>您好</P><P>请在电脑上打开设备管理器--图像设备。</P><P>确认其中是否有与m128相关的扫描仪，谢谢。</P> Wed, 28 Feb 2024 08:55:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1278011#M90966 双鱼座鲨鱼 2024-02-28T08:55:14Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1278098#M90972 <P>感谢您的回答，按照您的说明有找到对应型号的扫描仪，请问该怎么继续操作呢，如下图</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="企业微信截图_17091713837003.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103134i88AC151346EE8D26/image-size/medium?v=v2&amp;px=400" role="button" title="企业微信截图_17091713837003.png" alt="企业微信截图_17091713837003.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="企业微信截图_17091714424385.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103135iE884C19FFDB5736D/image-size/medium?v=v2&amp;px=400" role="button" title="企业微信截图_17091714424385.png" alt="企业微信截图_17091714424385.png" /></span></P> Thu, 29 Feb 2024 01:53:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1278098#M90972 我们都是虫子 2024-02-29T01:53:35Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1278259#M90985 <P>麻烦您有空帮我看下这个打印机问题怎么处理，或者我加一下您的联系方式也可以，非常感谢</P> Fri, 01 Mar 2024 01:34:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1278259#M90985 我们都是虫子 2024-03-01T01:34:19Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1278307#M90990 <P>您好</P><P>请在电脑上搜索wfs并打开windows传真和扫描，如下图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1709272046449.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103182i7A52A4108EE173AA/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1709272046449.png" alt="_0-1709272046449.png" /></span></P><P>然后点击：新扫描，确认扫描功能是否正常即可。</P><P>同时，也可以搜索hp scan，用hp scan测试扫描，谢谢。</P> Fri, 01 Mar 2024 06:02:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1278307#M90990 双鱼座鲨鱼 2024-03-01T06:02:05Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1278335#M90993 <P>您好，我按照你说的方式操作了一下，显示如下内容，没有出现你图片上的扫描</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="企业微信截图_17092738771311.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103189i716CF2081F79F902/image-size/medium?v=v2&amp;px=400" role="button" title="企业微信截图_17092738771311.png" alt="企业微信截图_17092738771311.png" /></span></P> Fri, 01 Mar 2024 07:06:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1278335#M90993 我们都是虫子 2024-03-01T07:06:27Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1278727#M91013 <P>您好</P><P>非常抱歉，hp smart不适用于m128打印机。</P><P>请通过hp scan或windows传真和扫描测试扫描功能。</P><P>同时，m1536请下载：</P><P><A href="http://pan.baidu.com/s/1kUPL2ir" target="_blank">http://pan.baidu.com/s/1kUPL2ir</A></P><P>重新安装测试，谢谢。</P> Mon, 04 Mar 2024 02:14:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1278727#M91013 双鱼座鲨鱼 2024-03-04T02:14:28Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1278729#M91014 <P>您好</P><P>1.您发送的链接打开已经提示失效</P><P>2.上次提到的wfs，我试了一下找不到<SPAN>windows传真和扫描，并出现这样的提示，您看下</SPAN></P><P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20240304101613.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103289iD7677AE07050DE70/image-size/medium?v=v2&amp;px=400" role="button" title="QQ截图20240304101613.jpg" alt="QQ截图20240304101613.jpg" /></span></SPAN></P> Mon, 04 Mar 2024 02:19:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1278729#M91014 我们都是虫子 2024-03-04T02:19:32Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1279022#M91028 <P>您好</P><P>请使用官网m128驱动重新安装</P><P><A href="https://ftp.hp.com/pub/softlib/software13/printers/LES/M127/LJPro_MFP_M127-M128_full_solution_23199.22.21.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/LES/M127/LJPro_MFP_M127-M128_full_solution_23199.22.21.exe</A>&nbsp;</P><P>&nbsp;</P><P>m1536使用以下驱动：</P><P>链接：<A href="https://pan.baidu.com/s/1PrPgrz_7r7M9QHjjcTUYJg" target="_blank">https://pan.baidu.com/s/1PrPgrz_7r7M9QHjjcTUYJg</A><BR />提取码：ymre</P><P>但，一台电脑不建议安装2台一体机。</P><P>请优先安装m1536驱动，谢谢。</P> Tue, 05 Mar 2024 04:55:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-M128da-yin-ji-heM1530da-yin-ji-an-zhuang-daowin11dian-nao-shang-shi-bai/m-p/1279022#M91028 双鱼座鲨鱼 2024-03-05T04:55:03Z