https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-yi-jing-lian-jie-dao-da-yin-ji-le-zhi-neng-zaiHP-smart-shang-da-yinpdf-he-tu-pian-qi-ta-dou-bu-neng-da-bing-qie-zaiword-heexcel-shang-da-yin-hui-bao-cuo/m-p/1283503#M91242 <P>您好</P><P>请问电脑系统是:<SPAN>Microsoft Windows 10 (32-Bit)吗？</SPAN></P><P><SPAN>可以尝试下载驱动后，解压驱动。</SPAN></P><P><SPAN>然后在电脑的控制面板--设备和打印机中手动添加打印机测试。</SPAN></P><P><SPAN>谢谢</SPAN></P> Thu, 28 Mar 2024 05:57:49 GMT 双鱼座鲨鱼 2024-03-28T05:57:49Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-yi-jing-lian-jie-dao-da-yin-ji-le-zhi-neng-zaiHP-smart-shang-da-yinpdf-he-tu-pian-qi-ta-dou-bu-neng-da-bing-qie-zaiword-heexcel-shang-da-yin-hui-bao-cuo/m-p/1281634#M91233 <P>电脑已经连接到打印机了，但是只能在HP smart 上打印pdf 和图片，在其他软件上都不能打在word和excel上打印会报错</P><DIV class="">&nbsp;</DIV><DIV class="">&nbsp;</DIV><DIV class="">&nbsp;</DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="eerr.png" style="width: 407px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104079i0F64F40ED152F8FD/image-size/large?v=v2&amp;px=999" role="button" title="eerr.png" alt="eerr.png" /></span></P><DIV class="">&nbsp;</DIV><P>&nbsp;</P><P>&nbsp;</P> Mon, 18 Mar 2024 07:54:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-yi-jing-lian-jie-dao-da-yin-ji-le-zhi-neng-zaiHP-smart-shang-da-yinpdf-he-tu-pian-qi-ta-dou-bu-neng-da-bing-qie-zaiword-heexcel-shang-da-yin-hui-bao-cuo/m-p/1281634#M91233 小钱123 2024-03-18T07:54:55Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-yi-jing-lian-jie-dao-da-yin-ji-le-zhi-neng-zaiHP-smart-shang-da-yinpdf-he-tu-pian-qi-ta-dou-bu-neng-da-bing-qie-zaiword-heexcel-shang-da-yin-hui-bao-cuo/m-p/1281677#M91234 <P>打印驱动测试页是否正常？</P> <P>控制面板，设备和打印机，找到打印机，右键，打印机属性（5个字这项），常规，右下角，打印测试页。</P> Mon, 18 Mar 2024 11:38:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-yi-jing-lian-jie-dao-da-yin-ji-le-zhi-neng-zaiHP-smart-shang-da-yinpdf-he-tu-pian-qi-ta-dou-bu-neng-da-bing-qie-zaiword-heexcel-shang-da-yin-hui-bao-cuo/m-p/1281677#M91234 坏坏的笑 2024-03-18T11:38:37Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-yi-jing-lian-jie-dao-da-yin-ji-le-zhi-neng-zaiHP-smart-shang-da-yinpdf-he-tu-pian-qi-ta-dou-bu-neng-da-bing-qie-zaiword-heexcel-shang-da-yin-hui-bao-cuo/m-p/1283292#M91235 <P>打印测试也报错了，以下就是报错内容</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="123_2-1711508933930.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104514i6C90943E26BF8A06/image-size/medium?v=v2&amp;px=400" role="button" title="123_2-1711508933930.png" alt="123_2-1711508933930.png" /></span></P><P>&nbsp;</P> Wed, 27 Mar 2024 03:09:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-yi-jing-lian-jie-dao-da-yin-ji-le-zhi-neng-zaiHP-smart-shang-da-yinpdf-he-tu-pian-qi-ta-dou-bu-neng-da-bing-qie-zaiword-heexcel-shang-da-yin-hui-bao-cuo/m-p/1283292#M91235 小钱123 2024-03-27T03:09:22Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-yi-jing-lian-jie-dao-da-yin-ji-le-zhi-neng-zaiHP-smart-shang-da-yinpdf-he-tu-pian-qi-ta-dou-bu-neng-da-bing-qie-zaiword-heexcel-shang-da-yin-hui-bao-cuo/m-p/1283441#M91238 <P>您好</P><P>请重新下载并安装m427通用驱动：</P><P><A href="https://ftp.hp.com/pub/softlib/software13/COL63791/ma-153592-4/HP_LJ_Pro_MFP_M426-M427_PCL-6_Win8_Plus_Print_Driver_no_Installer-19133_687-419_1.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/COL63791/ma-153592-4/HP_LJ_Pro_MFP_M426-M427_PCL-6_Win8_Plus_Print_Driver_no_Installer-19133_687-419_1.exe</A></P><P>然后将其设置为默认打印机，（用新驱动）重新测试打印，谢谢。</P> Thu, 28 Mar 2024 01:56:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-yi-jing-lian-jie-dao-da-yin-ji-le-zhi-neng-zaiHP-smart-shang-da-yinpdf-he-tu-pian-qi-ta-dou-bu-neng-da-bing-qie-zaiword-heexcel-shang-da-yin-hui-bao-cuo/m-p/1283441#M91238 双鱼座鲨鱼 2024-03-28T01:56:02Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-yi-jing-lian-jie-dao-da-yin-ji-le-zhi-neng-zaiHP-smart-shang-da-yinpdf-he-tu-pian-qi-ta-dou-bu-neng-da-bing-qie-zaiword-heexcel-shang-da-yin-hui-bao-cuo/m-p/1283452#M91241 <P>这个程序还是运行不了</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="62604b0973a268d1b9bbf0bda7a2a09.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104548iE30407E431524BBA/image-size/medium?v=v2&amp;px=400" role="button" title="62604b0973a268d1b9bbf0bda7a2a09.png" alt="62604b0973a268d1b9bbf0bda7a2a09.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="02c26de48de3f7deed79bd949e9aef8.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104549i02F9E6509F0C3553/image-size/medium?v=v2&amp;px=400" role="button" title="02c26de48de3f7deed79bd949e9aef8.png" alt="02c26de48de3f7deed79bd949e9aef8.png" /></span></P> Thu, 28 Mar 2024 02:16:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-yi-jing-lian-jie-dao-da-yin-ji-le-zhi-neng-zaiHP-smart-shang-da-yinpdf-he-tu-pian-qi-ta-dou-bu-neng-da-bing-qie-zaiword-heexcel-shang-da-yin-hui-bao-cuo/m-p/1283452#M91241 小钱123 2024-03-28T02:16:43Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-yi-jing-lian-jie-dao-da-yin-ji-le-zhi-neng-zaiHP-smart-shang-da-yinpdf-he-tu-pian-qi-ta-dou-bu-neng-da-bing-qie-zaiword-heexcel-shang-da-yin-hui-bao-cuo/m-p/1283503#M91242 <P>您好</P><P>请问电脑系统是:<SPAN>Microsoft Windows 10 (32-Bit)吗？</SPAN></P><P><SPAN>可以尝试下载驱动后，解压驱动。</SPAN></P><P><SPAN>然后在电脑的控制面板--设备和打印机中手动添加打印机测试。</SPAN></P><P><SPAN>谢谢</SPAN></P> Thu, 28 Mar 2024 05:57:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/dian-nao-yi-jing-lian-jie-dao-da-yin-ji-le-zhi-neng-zaiHP-smart-shang-da-yinpdf-he-tu-pian-qi-ta-dou-bu-neng-da-bing-qie-zaiword-heexcel-shang-da-yin-hui-bao-cuo/m-p/1283503#M91242 双鱼座鲨鱼 2024-03-28T05:57:49Z