https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/Smart-Tank-215-zaiwindows-11-64weiARM-xi-tong-wu-fa-an-zhuang-de-wen-ti/m-p/1284923#M91311 <P>1、电脑是Huawei Mate Book E Go，安装了Windows 11（64位 ARM处理器）的 家庭中文版。</P><P>2、新买的HP Smart Tank 215安装失败，提示“Plug Play”没有启动。</P><P>3、按提示，运行“services.msc”，没有找到“Plug and Play”选项。</P><P>求助，请大神指点</P> Sun, 07 Apr 2024 03:57:23 GMT Kong 2024-04-07T03:57:23Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/Smart-Tank-215-zaiwindows-11-64weiARM-xi-tong-wu-fa-an-zhuang-de-wen-ti/m-p/1284923#M91311 <P>1、电脑是Huawei Mate Book E Go，安装了Windows 11（64位 ARM处理器）的 家庭中文版。</P><P>2、新买的HP Smart Tank 215安装失败，提示“Plug Play”没有启动。</P><P>3、按提示，运行“services.msc”，没有找到“Plug and Play”选项。</P><P>求助，请大神指点</P> Sun, 07 Apr 2024 03:57:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/Smart-Tank-215-zaiwindows-11-64weiARM-xi-tong-wu-fa-an-zhuang-de-wen-ti/m-p/1284923#M91311 Kong 2024-04-07T03:57:23Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/Smart-Tank-215-zaiwindows-11-64weiARM-xi-tong-wu-fa-an-zhuang-de-wen-ti/m-p/1284935#M91312 <P>您好</P><P>可以通过手动添加 hp deskjet 1000的打印机驱动来替代试试。<BR />方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口 - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P><P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;&nbsp;<BR />然后用hp deskjet 1000驱动测试打印，谢谢。</P> Sun, 07 Apr 2024 04:53:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/Smart-Tank-215-zaiwindows-11-64weiARM-xi-tong-wu-fa-an-zhuang-de-wen-ti/m-p/1284935#M91312 双鱼座鲨鱼 2024-04-07T04:53:12Z