https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1286839#M91388 <P>收到，我在mac上试一下。</P><P>TKS</P> Fri, 19 Apr 2024 05:08:41 GMT binger 2024-04-19T05:08:41Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1286547#M91374 <P>我有两台Laser 108a打印机，一台工作正常。另外一台，插上usb设备管理器设备出现感叹号。之前工作是正常的，突然就这样。重启、重防墨盒。都无法解决问题。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 324px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105434i877B1B3583BAB237/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 565px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105435i04BA690FBDF354F4/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 590px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105437i473C7FB63D6F3CA6/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.png" style="width: 582px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105436i2E3274E506CCD24A/image-size/large?v=v2&amp;px=999" role="button" title="4.png" alt="4.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5.png" style="width: 582px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105438i18E62E56ED328789/image-size/large?v=v2&amp;px=999" role="button" title="5.png" alt="5.png" /></span></P> Wed, 17 Apr 2024 05:21:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1286547#M91374 binger 2024-04-17T05:21:18Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1286554#M91375 <P>您好</P><P>麻烦在电脑上打开设备管理器--通用串行总线控制器。</P><P>确认其中是否有与打印机相关的选项。</P><P>方便的话可以发图片给我，以便确认问题，谢谢。</P> Wed, 17 Apr 2024 06:22:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1286554#M91375 双鱼座鲨鱼 2024-04-17T06:22:55Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1286598#M91376 <P><STRONG><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240417175448.png" style="width: 432px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105449i4BC37918638DF502/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20240417175448.png" alt="微信图片_20240417175448.png" /></span></STRONG></P> Wed, 17 Apr 2024 09:55:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1286598#M91376 binger 2024-04-17T09:55:21Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1286648#M91382 <P>您好</P><P>目前来看，打印机和电脑之前存在通讯问题，有条件可以一台电脑试试。</P><P>谢谢</P> Thu, 18 Apr 2024 02:15:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1286648#M91382 双鱼座鲨鱼 2024-04-18T02:15:34Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1286649#M91383 <P>后面我用另外一台win10电脑，还是不行。然后又用win8电脑来试一下，win8电脑驱动竟然装上去了，工作也正常。但是win10还是不行，我在win8下刷了一下打印机的官方固件。win8下功能正常，win10下，系统自动添加了一个打印机副本1。选择原来的打印机还是无法打印，选择副本1可以打印了。</P><P>原来打印机在mac系统下使用三星打印机的驱动可以打印，现在能识别到设备状态，却无法打印。</P> Thu, 18 Apr 2024 02:22:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1286649#M91383 binger 2024-04-18T02:22:53Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1286651#M91384 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240418102305.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105458i1C56ECC4C3E33A44/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20240418102305.png" alt="微信图片_20240418102305.png" /></span></P> Thu, 18 Apr 2024 02:23:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1286651#M91384 binger 2024-04-18T02:23:43Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1286838#M91387 <P>您好</P><P>感谢配合</P><P>在mac系统上可以用hp smart测试打印。</P><P>&nbsp;</P> Fri, 19 Apr 2024 05:03:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1286838#M91387 双鱼座鲨鱼 2024-04-19T05:03:40Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1286839#M91388 <P>收到，我在mac上试一下。</P><P>TKS</P> Fri, 19 Apr 2024 05:08:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1286839#M91388 binger 2024-04-19T05:08:41Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1289271#M91498 <P>感谢采纳</P><P>后续操作过程中遇到问题，请及时追问，谢谢。</P> Tue, 07 May 2024 04:47:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-108a-wu-fa-an-zhuang-qu-dong/m-p/1289271#M91498 双鱼座鲨鱼 2024-05-07T04:47:30Z