https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-easy-start-ka-zai-mou-yi-jin-du-tui-jin-bu-le/m-p/1289705#M91512 <P>您好，我更换了黑色<span class="lia-unicode-emoji" title=":粗体加号:">➕</span>彩色两个墨盒，成功打印了。应该是芯片坏了加上手提电脑没有安装相应程序，十分感谢您的帮助，再次感谢！</P> Thu, 09 May 2024 10:52:22 GMT Jim1231edsad 2024-05-09T10:52:22Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-easy-start-ka-zai-mou-yi-jin-du-tui-jin-bu-le/m-p/1288845#M91468 <P>打印机型号是18年的HP DeskJet 2132，今天试试还能不能正常运行。用的是window 10的手提电脑，设备与打印机显示有打印机，但是型号却是2130的，并且打印<span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="2.PNG" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105972i0E56B1EAD734C9B5/image-size/large?v=v2&amp;px=999" role="button" title="2.PNG" alt="2.PNG" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="1.PNG" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105973i3842DA211FE99A42/image-size/large?v=v2&amp;px=999" role="button" title="1.PNG" alt="1.PNG" /></span></P><P>&nbsp;</P><P>不了，安装了HP Smart也多次搜索不到此打印机，此打印机只能用usb连接，确认电源和usb连接都已经接好，使用HP Easy Start安装<SPAN>完整的软件和驱动程序，但是一直卡在某一进度不动了。我的问题是这个打印机已经坏了打印不了了吗？HP Easy Start的安装是正常的吗？我接下来应该怎么做呢？</SPAN></P> Sat, 04 May 2024 18:00:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-easy-start-ka-zai-mou-yi-jin-du-tui-jin-bu-le/m-p/1288845#M91468 Jim1231edsad 2024-05-04T18:00:41Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-easy-start-ka-zai-mou-yi-jin-du-tui-jin-bu-le/m-p/1288982#M91472 <P>您好</P><P><SPAN>HP DeskJet 2132是HP DeskJet 2130系列机型，软件检测到HP DeskJet 2130是正常的。</SPAN></P><P>可以通过手动添加 hp deskjet 1000的打印机驱动来替代。<BR />方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口 - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P><P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;&nbsp;<BR />然后用hp deskjet 1000驱动测试打印，操作过程中遇到问题请及时追问，谢谢。</P> Mon, 06 May 2024 02:59:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-easy-start-ka-zai-mou-yi-jin-du-tui-jin-bu-le/m-p/1288982#M91472 双鱼座鲨鱼 2024-05-06T02:59:01Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-easy-start-ka-zai-mou-yi-jin-du-tui-jin-bu-le/m-p/1289141#M91491 <P>您好，按照你的指示，我下载了驱动，但是还是无法打印，如下图所示。我的打印机彩色和黑色貌似都显示墨盒没墨了，但是我加过墨水了，还是一直闪。请问是墨盒芯片损坏了吗？我需要买新的墨盒试一下吗？还是说打印机故障了？<span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="2.PNG" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106055iC97B2B9801B02063/image-size/large?v=v2&amp;px=999" role="button" title="2.PNG" alt="2.PNG" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="3.PNG" style="width: 728px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106054i88B3E731AAA4462F/image-size/large?v=v2&amp;px=999" role="button" title="3.PNG" alt="3.PNG" /></span></P><P>&nbsp;</P> Mon, 06 May 2024 10:15:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-easy-start-ka-zai-mou-yi-jin-du-tui-jin-bu-le/m-p/1289141#M91491 Jim1231edsad 2024-05-06T10:15:31Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-easy-start-ka-zai-mou-yi-jin-du-tui-jin-bu-le/m-p/1289240#M91494 <P>您好</P><P>非常抱歉，这款打印机的墨盒不支持加墨。</P><P>如果打印机已经提示墨盒问题，建议先更换墨盒。</P><P>请在打印机就绪状态在测试打印是否正常。</P> Tue, 07 May 2024 02:35:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-easy-start-ka-zai-mou-yi-jin-du-tui-jin-bu-le/m-p/1289240#M91494 双鱼座鲨鱼 2024-05-07T02:35:50Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-easy-start-ka-zai-mou-yi-jin-du-tui-jin-bu-le/m-p/1289705#M91512 <P>您好，我更换了黑色<span class="lia-unicode-emoji" title=":粗体加号:">➕</span>彩色两个墨盒，成功打印了。应该是芯片坏了加上手提电脑没有安装相应程序，十分感谢您的帮助，再次感谢！</P> Thu, 09 May 2024 10:52:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-easy-start-ka-zai-mou-yi-jin-du-tui-jin-bu-le/m-p/1289705#M91512 Jim1231edsad 2024-05-09T10:52:22Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-easy-start-ka-zai-mou-yi-jin-du-tui-jin-bu-le/m-p/1289777#M91513 <P>感谢反馈</P> Fri, 10 May 2024 04:50:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-easy-start-ka-zai-mou-yi-jin-du-tui-jin-bu-le/m-p/1289777#M91513 双鱼座鲨鱼 2024-05-10T04:50:23Z