https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/232dw-yonghp-smart-she-zhi-de-shi-hou-zong-shi-xian-shi-yao-wan-cheng-she-zhi-wei-xin-da-yin-ye-yong-bu-le/m-p/1289782#M91515 <P>您好</P><P>建议操作如下：</P><P>1 升级打印机固件（网页中升级即可）</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1715318858025.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106224iDA8515F192A8BD29/image-size/large?v=v2&amp;px=999" role="button" title="_0-1715318858025.png" alt="_0-1715318858025.png" /></span></P><P>2 点击 hp web服务器--删除并重新开启web，再重新打印信息页测试。</P><P>谢谢</P><P>&nbsp;</P> Fri, 10 May 2024 05:29:33 GMT 双鱼座鲨鱼 2024-05-10T05:29:33Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/232dw-yonghp-smart-she-zhi-de-shi-hou-zong-shi-xian-shi-yao-wan-cheng-she-zhi-wei-xin-da-yin-ye-yong-bu-le/m-p/1289217#M91492 <P>试过很多次，重置打印机，重新安装app，都不行，每次都是回到hp smart的首页，显示要“完成设置”。微信打印也用不了，通过hp smart里面的高级设置打开web服务，点打印信息页也没有反应，不知道应该怎么弄。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240507092707.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106068i1F3F4CF6E49C54F3/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20240507092707.jpg" alt="微信图片_20240507092707.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240507092713.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106069iEDE007A28A7A0A3A/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20240507092713.jpg" alt="微信图片_20240507092713.jpg" /></span></P> Tue, 07 May 2024 01:27:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/232dw-yonghp-smart-she-zhi-de-shi-hou-zong-shi-xian-shi-yao-wan-cheng-she-zhi-wei-xin-da-yin-ye-yong-bu-le/m-p/1289217#M91492 fucata 2024-05-07T01:27:59Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/232dw-yonghp-smart-she-zhi-de-shi-hou-zong-shi-xian-shi-yao-wan-cheng-she-zhi-wei-xin-da-yin-ye-yong-bu-le/m-p/1289222#M91493 <P>您好</P><P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新开启web，重新打印信息页测试。</P><P>具体要求如下：</P><P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P><P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P><P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P><P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P><P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P><P>谢谢</P> Tue, 07 May 2024 01:43:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/232dw-yonghp-smart-she-zhi-de-shi-hou-zong-shi-xian-shi-yao-wan-cheng-she-zhi-wei-xin-da-yin-ye-yong-bu-le/m-p/1289222#M91493 双鱼座鲨鱼 2024-05-07T01:43:26Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/232dw-yonghp-smart-she-zhi-de-shi-hou-zong-shi-xian-shi-yao-wan-cheng-she-zhi-wei-xin-da-yin-ye-yong-bu-le/m-p/1289599#M91508 <P>以上的设置都试了还是不行，每次设置的时候到打印测试页，不论是打印还是跳过，都直接回到了hp smart的首页，我看网上的流程下一步应该是有个用其他设备打印的页面，选择跳过就完成设置了，但是我的始终到不了这个页面。我怕家里的网络有问题，换成连手机热点也还是不行，都是一样的不能完成设置，也不能打印信息页，这就绑定不了微信不能实现云打印。我主要就是要使用云打印的功能，还有没有其他的解决方案？</P> Thu, 09 May 2024 04:10:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/232dw-yonghp-smart-she-zhi-de-shi-hou-zong-shi-xian-shi-yao-wan-cheng-she-zhi-wei-xin-da-yin-ye-yong-bu-le/m-p/1289599#M91508 fucata 2024-05-09T04:10:21Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/232dw-yonghp-smart-she-zhi-de-shi-hou-zong-shi-xian-shi-yao-wan-cheng-she-zhi-wei-xin-da-yin-ye-yong-bu-le/m-p/1289782#M91515 <P>您好</P><P>建议操作如下：</P><P>1 升级打印机固件（网页中升级即可）</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1715318858025.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106224iDA8515F192A8BD29/image-size/large?v=v2&amp;px=999" role="button" title="_0-1715318858025.png" alt="_0-1715318858025.png" /></span></P><P>2 点击 hp web服务器--删除并重新开启web，再重新打印信息页测试。</P><P>谢谢</P><P>&nbsp;</P> Fri, 10 May 2024 05:29:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/232dw-yonghp-smart-she-zhi-de-shi-hou-zong-shi-xian-shi-yao-wan-cheng-she-zhi-wei-xin-da-yin-ye-yong-bu-le/m-p/1289782#M91515 双鱼座鲨鱼 2024-05-10T05:29:33Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/232dw-yonghp-smart-she-zhi-de-shi-hou-zong-shi-xian-shi-yao-wan-cheng-she-zhi-wei-xin-da-yin-ye-yong-bu-le/m-p/1298406#M91991 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240705105213.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108663i2865D29187F6B2B2/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20240705105213.jpg" alt="微信图片_20240705105213.jpg" /></span></P><P>&nbsp;</P><P>我也遇到这个问题，w e b开通之后，按打印信息页无反应，安卓手机和苹果手机H Psmart都是这样，不行，反复试了多次，后来开通我W e b后，用了安卓手机H psmart直接通过微信云添加成功，再手动生成个二维码，用苹果手机扫码就能正常的绑定和打印机。（开通W e b，可按打印机我i键，会打印出一张表，右上角就是登陆web所需的信息）</P> Fri, 05 Jul 2024 03:02:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/232dw-yonghp-smart-she-zhi-de-shi-hou-zong-shi-xian-shi-yao-wan-cheng-she-zhi-wei-xin-da-yin-ye-yong-bu-le/m-p/1298406#M91991 hbaoq 2024-07-05T03:02:10Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/232dw-yonghp-smart-she-zhi-de-shi-hou-zong-shi-xian-shi-yao-wan-cheng-she-zhi-wei-xin-da-yin-ye-yong-bu-le/m-p/1298874#M92020 <P>感谢分享</P> Mon, 08 Jul 2024 07:15:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/232dw-yonghp-smart-she-zhi-de-shi-hou-zong-shi-xian-shi-yao-wan-cheng-she-zhi-wei-xin-da-yin-ye-yong-bu-le/m-p/1298874#M92020 双鱼座鲨鱼 2024-07-08T07:15:44Z