https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-jiM437sao-miao-wen-ti/m-p/1298409#M91993 <P>您好</P><P>麻烦在电脑上搜索wfs</P><P>打开windows传真和扫描--新扫描。</P><P>如果扫描正常，说明twain协议问题，需要重新安装打印机完整版驱动测试。</P><P>谢谢</P> Fri, 05 Jul 2024 03:09:13 GMT 双鱼座鲨鱼 2024-07-05T03:09:13Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-jiM437sao-miao-wen-ti/m-p/1298404#M91990 <P>我的有一台电脑win10系统安装的M437打印机扫描和打印，前两天都可以正常扫描，今天突然不知道为什么扫描没法用了，打印可以正常使用，扫描打开后一直显示在链接，但是没法链接成功，我重装了驱动也是一样 的，我在另一台WIN10系统安装了驱动可以正常链接扫描。我试过关闭防火墙也不行。请问有扫描解决办法吗？如下图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240705104821.png" style="width: 615px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108662i0B09B761008A1322/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20240705104821.png" alt="微信图片_20240705104821.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240705104827.png" style="width: 621px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108661iC9B01E7D81D8F31B/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20240705104827.png" alt="微信图片_20240705104827.png" /></span></P> Fri, 05 Jul 2024 02:50:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-jiM437sao-miao-wen-ti/m-p/1298404#M91990 zdoo9527 2024-07-05T02:50:12Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-jiM437sao-miao-wen-ti/m-p/1298409#M91993 <P>您好</P><P>麻烦在电脑上搜索wfs</P><P>打开windows传真和扫描--新扫描。</P><P>如果扫描正常，说明twain协议问题，需要重新安装打印机完整版驱动测试。</P><P>谢谢</P> Fri, 05 Jul 2024 03:09:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-jiM437sao-miao-wen-ti/m-p/1298409#M91993 双鱼座鲨鱼 2024-07-05T03:09:13Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-jiM437sao-miao-wen-ti/m-p/1298415#M91995 <P>显示的是为检测到扫描仪</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="zdoo9527_0-1720149869517.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108665i761DADC2DC666E00/image-size/medium?v=v2&amp;px=400" role="button" title="zdoo9527_0-1720149869517.png" alt="zdoo9527_0-1720149869517.png" /></span></P><P>&nbsp;</P> Fri, 05 Jul 2024 03:25:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-jiM437sao-miao-wen-ti/m-p/1298415#M91995 zdoo9527 2024-07-05T03:25:08Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-jiM437sao-miao-wen-ti/m-p/1298418#M91996 <P>提示未安装扫描仪</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="zdoo9527_1-1720150149502.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108667i619E8D7F6ACA1C6E/image-size/medium?v=v2&amp;px=400" role="button" title="zdoo9527_1-1720150149502.png" alt="zdoo9527_1-1720150149502.png" /></span></P><P>&nbsp;</P> Fri, 05 Jul 2024 03:29:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-jiM437sao-miao-wen-ti/m-p/1298418#M91996 zdoo9527 2024-07-05T03:29:51Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-jiM437sao-miao-wen-ti/m-p/1298884#M92024 <P>您好</P><P>麻烦分别提供能扫描和不能扫描的电脑的ip地址，子网掩码，网关，以便确认问题。</P><P>谢谢</P> Mon, 08 Jul 2024 07:42:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-jiM437sao-miao-wen-ti/m-p/1298884#M92024 双鱼座鲨鱼 2024-07-08T07:42:04Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-jiM437sao-miao-wen-ti/m-p/1299320#M92068 <P><SPAN>10.10.72.13&nbsp; IP不能扫描&nbsp; &nbsp;&nbsp;10.10.72.24能扫描，网关都是10.10.72.254&nbsp; 子网掩码都是255.255.255.0</SPAN></P> Wed, 10 Jul 2024 09:36:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-jiM437sao-miao-wen-ti/m-p/1299320#M92068 zdoo9527 2024-07-10T09:36:48Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-jiM437sao-miao-wen-ti/m-p/1299407#M92076 <P>感谢配合</P><P>目前来看，以上问题和网络环境关系不大。</P><P>建议重新安装打印机完整版驱动后，再重新测试扫描。</P><P>驱动下载链接：</P><P><A href="https://ftp.hp.com/pub/softlib/software13/printers/LaserJet/M437_M443/HP_LaserJet_MFP_M437-M443_Full_Software_and_Drivers_1.06.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/LaserJet/M437_M443/HP_LaserJet_MFP_M437-M443_Full_Software_and_Drivers_1.06.exe</A>&nbsp;</P><P>谢谢</P> Thu, 11 Jul 2024 02:44:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/da-yin-jiM437sao-miao-wen-ti/m-p/1299407#M92076 双鱼座鲨鱼 2024-07-11T02:44:12Z