https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HpM521dw-da-yin-ji-bu-neng-neng-da-yin-bu-neng-sao-miao/m-p/1312937#M92784 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1728717546007.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112583iA5EE1BC6A36ADFD0/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1728717546007.png" alt="_0-1728717546007.png" /></span></P><P>&nbsp;</P> Sat, 12 Oct 2024 07:19:45 GMT 一介书生 2024-10-12T07:19:45Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HpM521dw-da-yin-ji-bu-neng-neng-da-yin-bu-neng-sao-miao/m-p/1312861#M92775 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="重新卸载安装，还是解决不了问题" style="width: 799px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112502iA2E7482F23A0CE5D/image-size/large?v=v2&amp;px=999" role="button" title="87d5dd0bd1ffaf62fb105865c0321d9.png" alt="重新卸载安装，还是解决不了问题" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">重新卸载安装，还是解决不了问题</span></span></P><P>安装时出现这个问题，通信没有问题可以进去</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1728697632180.png" style="width: 768px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112557i4E2BA93F4C2C9481/image-size/large?v=v2&amp;px=999" role="button" title="_0-1728697632180.png" alt="_0-1728697632180.png" /></span></P><P>一直出去这个状态</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1728698857245.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112561iE8ACD8BF5E15A1B0/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1728698857245.png" alt="_0-1728698857245.png" /></span></P><P>然后就是这样的页面，无法解决</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1728697894546.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112558iBA39D8A11AB7D760/image-size/large?v=v2&amp;px=999" role="button" title="_1-1728697894546.png" alt="_1-1728697894546.png" /></span></P><P>&nbsp;</P><P>请问有高手能解决吗？</P><P>&nbsp;&nbsp;&nbsp; 1 &nbsp; 重新安装没有作用，还是这样的上面的样子</P><P>&nbsp;&nbsp; 2&nbsp;&nbsp;&nbsp; 通信没有问题，包括更新通信地址</P><P>&nbsp; 3&nbsp; 打印机硬件没有问题，已经通过检查没有问题</P><P>&nbsp; 4&nbsp;&nbsp; 打印机能打印，扫描功能用不了</P><P>5如果可以的话，我可以远程</P> Sat, 12 Oct 2024 02:11:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HpM521dw-da-yin-ji-bu-neng-neng-da-yin-bu-neng-sao-miao/m-p/1312861#M92775 一介书生 2024-10-12T02:11:16Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HpM521dw-da-yin-ji-bu-neng-neng-da-yin-bu-neng-sao-miao/m-p/1312876#M92777 <P>您好</P><P>请问其它电脑能否正常使用打印？</P><P>同时，请分别提供打印机和电脑的ip地址，子网掩码和网关。</P><P>谢谢</P> Sat, 12 Oct 2024 03:14:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HpM521dw-da-yin-ji-bu-neng-neng-da-yin-bu-neng-sao-miao/m-p/1312876#M92777 双鱼座鲨鱼 2024-10-12T03:14:56Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HpM521dw-da-yin-ji-bu-neng-neng-da-yin-bu-neng-sao-miao/m-p/1312880#M92778 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a4dbfebabec6a0b9a58ae76302b36f3.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112566iCBE45A57449EB750/image-size/medium?v=v2&amp;px=400" role="button" title="a4dbfebabec6a0b9a58ae76302b36f3.jpg" alt="a4dbfebabec6a0b9a58ae76302b36f3.jpg" /></span></P><P> 其他的电脑都一切正常</P> Sat, 12 Oct 2024 03:19:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HpM521dw-da-yin-ji-bu-neng-neng-da-yin-bu-neng-sao-miao/m-p/1312880#M92778 一介书生 2024-10-12T03:19:38Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HpM521dw-da-yin-ji-bu-neng-neng-da-yin-bu-neng-sao-miao/m-p/1312937#M92784 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1728717546007.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112583iA5EE1BC6A36ADFD0/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1728717546007.png" alt="_0-1728717546007.png" /></span></P><P>&nbsp;</P> Sat, 12 Oct 2024 07:19:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HpM521dw-da-yin-ji-bu-neng-neng-da-yin-bu-neng-sao-miao/m-p/1312937#M92784 一介书生 2024-10-12T07:19:45Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HpM521dw-da-yin-ji-bu-neng-neng-da-yin-bu-neng-sao-miao/m-p/1313141#M92799 <P>您好，请您安装这款扫描驱动尝试，<A href="https://support.hp.com/cn-zh/drivers/selfservice/swdetails/hp-color-laserjet-enterprise-mfp-m577-series/7326629/model/7326630/swItemId/fp-173984-7" target="_blank">https://support.hp.com/cn-zh/drivers/selfservice/swdetails/hp-color-laserjet-enterprise-mfp-m577-series/7326629/model/7326630/swItemId/fp-173984-7</A></P> Mon, 14 Oct 2024 01:50:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HpM521dw-da-yin-ji-bu-neng-neng-da-yin-bu-neng-sao-miao/m-p/1313141#M92799 荟智泉 2024-10-14T01:50:02Z