https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/rong-yaoX14wu-fa-an-zhuangM1213nf-da-yin-ji-ma/m-p/1319923#M93197 <P>感谢分享</P> Mon, 25 Nov 2024 09:35:25 GMT 双鱼座鲨鱼 2024-11-25T09:35:25Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/rong-yaoX14wu-fa-an-zhuangM1213nf-da-yin-ji-ma/m-p/1319121#M93127 <P>下载了驱动，安装一直卡在“新设备已连接”这一步，在社区浏览了一下尝试了删除设备管理器中的<SPAN>通用串行总线控制器相关，但是没有变化</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1232432515_0-1731991193440.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/114125iDEEA7FF1D6C668E6/image-size/medium?v=v2&amp;px=400" role="button" title="1232432515_0-1731991193440.png" alt="1232432515_0-1731991193440.png" /></span></P><P>&nbsp;</P><P>这怎么办？</P><P>&nbsp;</P> Tue, 19 Nov 2024 05:10:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/rong-yaoX14wu-fa-an-zhuangM1213nf-da-yin-ji-ma/m-p/1319121#M93127 1232432515 2024-11-19T05:10:18Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/rong-yaoX14wu-fa-an-zhuangM1213nf-da-yin-ji-ma/m-p/1319124#M93128 <P>致电了惠普官方电话，解决了！！</P><P>分享一下步骤：</P><P>1、在保持上面这个“已连接”的界面不需要动的情况下</P><P>2、打开此电脑-右键-设备管理器-通用串行总线控制器，找到跟打印机有关的名称（我这里有三个），全部右键删掉，然后右键”通用串行总线控制器“，选择扫描检测硬件改动，然后会出现新的与刚刚删掉的一样的M1213</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1232432515_0-1731993862916.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/114127i56421540DB3D2D1C/image-size/medium?v=v2&amp;px=400" role="button" title="1232432515_0-1731993862916.png" alt="1232432515_0-1731993862916.png" /></span></P><P>&nbsp;</P><P>然后原本一直卡着不动的驱动安装界面就有动静了</P><P>3、安装完成，会弹出一个“下一步”的界面，把界面中“注册产品”前面的框框去掉（即不要勾选），然后下一步。然后整个过程就结束了！</P><P>&nbsp;</P><P>工程师说是因为这个打印机太老了，跟现在的WIN11不兼容，所以无法正常安装</P><P>如果有老旧打印机的安装问题的，最快的方式就是拨打售后电话！</P><P>&nbsp;</P> Tue, 19 Nov 2024 05:26:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/rong-yaoX14wu-fa-an-zhuangM1213nf-da-yin-ji-ma/m-p/1319124#M93128 1232432515 2024-11-19T05:26:57Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/rong-yaoX14wu-fa-an-zhuangM1213nf-da-yin-ji-ma/m-p/1319923#M93197 <P>感谢分享</P> Mon, 25 Nov 2024 09:35:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/rong-yaoX14wu-fa-an-zhuangM1213nf-da-yin-ji-ma/m-p/1319923#M93197 双鱼座鲨鱼 2024-11-25T09:35:25Z