https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331427#M93912 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-02-24 135451.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117648i1528B05CDC34B2FF/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-02-24 135451.png" alt="屏幕截图 2025-02-24 135451.png" /></span></P> Mon, 24 Feb 2025 05:55:16 GMT 1312我3 2025-02-24T05:55:16Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331358#M93904 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-02-24 093955.png" style="width: 444px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117633i15F8A7087605FCC1/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-02-24 093955.png" alt="屏幕截图 2025-02-24 093955.png" /></span></P> Mon, 24 Feb 2025 01:40:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331358#M93904 1312我3 2025-02-24T01:40:27Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331414#M93908 <P>您好</P> <P>如果电脑上只安装了一台打印机，请打开电脑的<SPAN>C:\Windows\System32\spool\drivers\x64\3</SPAN>，删除<SPAN>3</SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</P> <P>如果问题依旧，请清空电脑上的临时文件夹（<SPAN>temp</SPAN>），关闭<SPAN>/</SPAN>卸载电脑上的防御软件（例如：<SPAN>360</SPAN>软件），再重新安装打印机完整版驱动测试。</P> <P>谢谢</P> Mon, 24 Feb 2025 05:19:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331414#M93908 双鱼座鲨鱼 2025-02-24T05:19:08Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331419#M93909 <P>还是不行，并且安装完显示这个界面，我记得第一次安装驱动不是显示这个<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-02-24 133601.png" style="width: 777px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117646i5188695DB9A635BF/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-02-24 133601.png" alt="屏幕截图 2025-02-24 133601.png" /></span></P> Mon, 24 Feb 2025 05:38:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331419#M93909 1312我3 2025-02-24T05:38:33Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331421#M93910 <P>您好</P> <P>上图显示安装成功了。</P> <P>请问，现在的问题是？</P> <P>&nbsp;</P> Mon, 24 Feb 2025 05:49:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331421#M93910 双鱼座鲨鱼 2025-02-24T05:49:01Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331425#M93911 <P>还是不可以打印，显示被挂起，但是我能连接到打印机，问题是不是之前我卸载过一个C盘名字是HP的文件夹,导致我现在下载驱动也不能用。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-02-24 135244.png" style="width: 472px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117647iB876BCCAD2B2AEB7/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-02-24 135244.png" alt="屏幕截图 2025-02-24 135244.png" /></span></P> Mon, 24 Feb 2025 05:54:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331425#M93911 1312我3 2025-02-24T05:54:11Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331427#M93912 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-02-24 135451.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117648i1528B05CDC34B2FF/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-02-24 135451.png" alt="屏幕截图 2025-02-24 135451.png" /></span></P> Mon, 24 Feb 2025 05:55:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331427#M93912 1312我3 2025-02-24T05:55:16Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331440#M93913 <P>您好</P> <P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P> <P>右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，谢谢。</P> Mon, 24 Feb 2025 07:01:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331440#M93913 双鱼座鲨鱼 2025-02-24T07:01:18Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331443#M93914 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-02-24 150300.png" style="width: 460px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117653i3FBE88A137739667/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-02-24 150300.png" alt="屏幕截图 2025-02-24 150300.png" /></span></P> Mon, 24 Feb 2025 07:03:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331443#M93914 1312我3 2025-02-24T07:03:28Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331448#M93915 <P>您好</P> <P>感谢配合</P> <P>请下载并解压驱动：</P> <P><A href="https://ftp.hp.com/pub/softlib/software13/SUPD/SUPD-4.08.1.3348-V4-x64.zip" target="_blank">https://ftp.hp.com/pub/softlib/software13/SUPD/SUPD-4.08.1.3348-V4-x64.zip</A></P> <P>然后，在电脑上打开 设备和打印机-添加打印机-我需要的打印机未被列出-手动添加-选择上图中的端口-下一步-从磁盘安装-浏览-找到解压好的文件夹（选择任意一个*.inf文件）安装即可。</P> <P>谢谢</P> Mon, 24 Feb 2025 07:17:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331448#M93915 双鱼座鲨鱼 2025-02-24T07:17:29Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331455#M93916 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-02-24 152057.png" style="width: 625px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117655i58B8D43D837DD815/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-02-24 152057.png" alt="屏幕截图 2025-02-24 152057.png" /></span>这个该怎么选择</P> Mon, 24 Feb 2025 07:21:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331455#M93916 1312我3 2025-02-24T07:21:38Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331458#M93917 <P>您好</P> <P>直接点击下一步，谢谢。</P> Mon, 24 Feb 2025 07:24:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331458#M93917 双鱼座鲨鱼 2025-02-24T07:24:14Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331479#M93918 <P>还是不行，而且发现每次重启他都会把队列中的打印出来，只能打印一张，只有重启才能打印一次</P> Mon, 24 Feb 2025 07:43:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331479#M93918 1312我3 2025-02-24T07:43:16Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331484#M93919 <P>您好</P> <P>操作如下：</P> <P>1 确认打印机ip地址（打印机面板）</P> <P>2 右击打印机图标--打印机属性--端口--添加端口--standard tcp/ip--输入打印机ip地址，下一步，下一步，直到完成。</P> <P>然后重新测试打印，谢谢。</P> <P>&nbsp;</P> Mon, 24 Feb 2025 07:48:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wu-fa-xie-zai-qu-dong/m-p/1331484#M93919 双鱼座鲨鱼 2025-02-24T07:48:30Z