https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334556#M94144 <P>改了之后连不上网了，但安装打印机时还是网络安装失败</P> Thu, 13 Mar 2025 02:31:01 GMT mikoo 2025-03-13T02:31:01Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334421#M94133 <P>曾经可以打印，但是过了一段时间回来显示打印机脱机，办公室部分电脑是可以连网线打印的，但是局域网内另一部分不可以，重新安装驱动程序显示无法通过网络安装设备，链接打印机ip地址进不去，但是用 能成功打印的电脑中WIN11打印机设置里面的网页是可以进去的，打印机状态报告中的ip和我电脑里的同型号打印机IP地址不一致。现在不知道怎么处理，图1 是电脑里 图2是同一电脑连接的打印机设置界面。图3是安装失败的界面</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mikoo_0-1741762019482.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118625i14E506DBB3C382D1/image-size/medium?v=v2&amp;px=400" role="button" title="mikoo_0-1741762019482.png" alt="mikoo_0-1741762019482.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mikoo_1-1741762055305.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118626i6C5248271D379D19/image-size/medium?v=v2&amp;px=400" role="button" title="mikoo_1-1741762055305.png" alt="mikoo_1-1741762055305.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mikoo_2-1741762082949.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118627i508E9DF0246F828C/image-size/medium?v=v2&amp;px=400" role="button" title="mikoo_2-1741762082949.png" alt="mikoo_2-1741762082949.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Wed, 12 Mar 2025 06:48:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334421#M94133 mikoo 2025-03-12T06:48:18Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334427#M94134 <P>您好</P> <P>请分别提供打印机和电脑的ip地址，子网掩码和网关，以便确认问题，谢谢。</P> <P>打印机：网页中确认即可</P> <P>电脑：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="查询电脑IP地址方法.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118630iC6F7C385CDD07F00/image-size/large?v=v2&amp;px=999" role="button" title="查询电脑IP地址方法.jpg" alt="查询电脑IP地址方法.jpg" /></span></P> <P> </P> Wed, 12 Mar 2025 06:53:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334427#M94134 双鱼座鲨鱼 2025-03-12T06:53:35Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334446#M94135 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mikoo_0-1741768537114.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118633i7398B7EC774EB9B2/image-size/medium?v=v2&amp;px=400" role="button" title="mikoo_0-1741768537114.png" alt="mikoo_0-1741768537114.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mikoo_1-1741768605819.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118634i3297534F0EBCF5BB/image-size/medium?v=v2&amp;px=400" role="button" title="mikoo_1-1741768605819.png" alt="mikoo_1-1741768605819.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Wed, 12 Mar 2025 08:36:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334446#M94135 mikoo 2025-03-12T08:36:51Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334448#M94136 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mikoo_0-1741768667921.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118635iDAB323048A3B7EC5/image-size/medium?v=v2&amp;px=400" role="button" title="mikoo_0-1741768667921.png" alt="mikoo_0-1741768667921.png" /></span></P><P>&nbsp;</P> Wed, 12 Mar 2025 08:37:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334448#M94136 mikoo 2025-03-12T08:37:54Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334456#M94137 <P>您好</P> <P>打印机</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1741771498766.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118636i0FE365D1AA9FCFA9/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1741771498766.png" alt="_0-1741771498766.png" /></span></P> <P>电脑1：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1741771519337.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118637i3AFB793C6EDE3D74/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1741771519337.png" alt="_1-1741771519337.png" /></span></P> <P>电脑2：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1741771537690.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118638i45E235FAB3D4F58D/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1741771537690.png" alt="_2-1741771537690.png" /></span></P> <P>电脑1和打印机在同一个网段，建议在电脑1上运行打印机完整版驱动测试。</P> <P>电脑2需要改成与电脑1同网段后，再重新连接打印机，谢谢。</P> <P>&nbsp;</P> Wed, 12 Mar 2025 09:27:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334456#M94137 双鱼座鲨鱼 2025-03-12T09:27:03Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334526#M94141 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mikoo_0-1741828085707.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118669i85B2C3394B1BBCC1/image-size/medium?v=v2&amp;px=400" role="button" title="mikoo_0-1741828085707.png" alt="mikoo_0-1741828085707.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mikoo_1-1741828096493.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118670iB572CD99354D14BE/image-size/medium?v=v2&amp;px=400" role="button" title="mikoo_1-1741828096493.png" alt="mikoo_1-1741828096493.png" /></span></P><P>电脑1安装这个驱动之后还是网络安装失败</P> Thu, 13 Mar 2025 01:08:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334526#M94141 mikoo 2025-03-13T01:08:39Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334542#M94142 <P>您好</P> <P>请将电脑1的ip地址改为：10.140.134.166，子网掩码，网关不变。</P> <P>然后再重新测试，谢谢。</P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 13 Mar 2025 02:13:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334542#M94142 双鱼座鲨鱼 2025-03-13T02:13:53Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334556#M94144 <P>改了之后连不上网了，但安装打印机时还是网络安装失败</P> Thu, 13 Mar 2025 02:31:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334556#M94144 mikoo 2025-03-13T02:31:01Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334560#M94145 <P>您好</P> <P>请问打印机和电脑是在同一个路由器或交换机下使用的吗？</P> <P>请将打印机和电脑的ip地址前三组设置一致（只有最后一组不同）</P> <P>子网掩码和网关完全一致。</P> <P>然后再重新测试。</P> <P>注：打印机和电脑一定要在同一个路由器或交接机下使用，谢谢。</P> Thu, 13 Mar 2025 02:48:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LaserJet-Pro-MFP-4104-tuo-ji/m-p/1334560#M94145 双鱼座鲨鱼 2025-03-13T02:48:27Z