https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1349104#M94998 <P>HP SCAN并未安装成功，已安装的只有如下</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="YYJS_0-1750659533753.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123335iF1F36222ADD60AEE/image-size/medium?v=v2&amp;px=400" role="button" title="YYJS_0-1750659533753.png" alt="YYJS_0-1750659533753.png" /></span></P><P>打开后弹出：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="YYJS_1-1750659581885.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123336iEF07D5D2DA566B1B/image-size/medium?v=v2&amp;px=400" role="button" title="YYJS_1-1750659581885.png" alt="YYJS_1-1750659581885.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="YYJS_2-1750659682200.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123337i4C2FE71248C31811/image-size/medium?v=v2&amp;px=400" role="button" title="YYJS_2-1750659682200.png" alt="YYJS_2-1750659682200.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 23 Jun 2025 06:21:32 GMT YYJS 2025-06-23T06:21:32Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1348471#M94944 <P>网络正常，打印机驱动显示未找到Internet连接，打印机无法完成激活，下载eazystart仍显示未找到Internet连接，该怎么解决。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="F2EFAF32-653D-451c-8AE7-BAB802217B23.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123157i70675ADF8BD68ED2/image-size/large?v=v2&amp;px=999" role="button" title="F2EFAF32-653D-451c-8AE7-BAB802217B23.png" alt="F2EFAF32-653D-451c-8AE7-BAB802217B23.png" /></span></P> Tue, 17 Jun 2025 08:38:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1348471#M94944 YYJS 2025-06-17T08:38:45Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1348489#M94945 <P>您好</P> <P>请先确认打印机ip地址（打印机面板--点击&nbsp; 网络图标--ip地址）</P> <P>然后在电脑上打开一个浏览器，地址栏中输入打印机ip地址，回车。</P> <P>请先确认电脑能否访问打印机网页，谢谢。</P> Tue, 17 Jun 2025 10:42:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1348489#M94945 双鱼座鲨鱼 2025-06-17T10:42:49Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1348609#M94958 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="YYJS_0-1750233210943.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123195i5C35A12F13712034/image-size/medium?v=v2&amp;px=400" role="button" title="YYJS_0-1750233210943.png" alt="YYJS_0-1750233210943.png" /></span></P><P>该地址可以访问打印机，但并未显示具体的数字IP地址</P> Wed, 18 Jun 2025 07:58:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1348609#M94958 YYJS 2025-06-18T07:58:06Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1348638#M94961 <P>您好</P> <P>如果上图：</P> <P>请点击"端口"选项卡，添加端口。</P> <P>选择standard tcp/ip类型的端口--输入打印机ip地址，下一步，下一步，直到完成。</P> <P>然后再重新测试打印，谢谢。</P> Thu, 19 Jun 2025 01:51:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1348638#M94961 双鱼座鲨鱼 2025-06-19T01:51:03Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1348773#M94969 <P>目前可以打印，IP地址从哪里获取</P> Fri, 20 Jun 2025 02:42:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1348773#M94969 YYJS 2025-06-20T02:42:29Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1348782#M94970 <P>您好</P> <P>请参考以下方法，打印网络配置页，即可确认打印机ip地址，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1750389988604.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123248i73433F296F51ADAF/image-size/large?v=v2&amp;px=999" role="button" title="_0-1750389988604.png" alt="_0-1750389988604.png" /></span></P> <P>&nbsp;</P> Fri, 20 Jun 2025 03:27:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1348782#M94970 双鱼座鲨鱼 2025-06-20T03:27:11Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1348784#M94971 <P>打印正常，扫描文件至电脑该怎么操作</P> Fri, 20 Jun 2025 03:42:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1348784#M94971 YYJS 2025-06-20T03:42:02Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1348789#M94973 <P>您好</P> <P>如果您之前已经在这台电脑上成功安装过打印机完整版驱动程序，所以现在请您在电脑中仔细查找并打开HP scan应用程序，通过该程序您可以方便地进行文档扫描、图片扫描等操作，充分发挥打印机的扫描功能，满足您多样化的办公需求。</P> <P>操作过程中遇到问题，请提供操作过程截图，谢谢。</P> Fri, 20 Jun 2025 05:10:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1348789#M94973 双鱼座鲨鱼 2025-06-20T05:10:23Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1349104#M94998 <P>HP SCAN并未安装成功，已安装的只有如下</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="YYJS_0-1750659533753.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123335iF1F36222ADD60AEE/image-size/medium?v=v2&amp;px=400" role="button" title="YYJS_0-1750659533753.png" alt="YYJS_0-1750659533753.png" /></span></P><P>打开后弹出：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="YYJS_1-1750659581885.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123336iEF07D5D2DA566B1B/image-size/medium?v=v2&amp;px=400" role="button" title="YYJS_1-1750659581885.png" alt="YYJS_1-1750659581885.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="YYJS_2-1750659682200.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123337i4C2FE71248C31811/image-size/medium?v=v2&amp;px=400" role="button" title="YYJS_2-1750659682200.png" alt="YYJS_2-1750659682200.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 23 Jun 2025 06:21:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1349104#M94998 YYJS 2025-06-23T06:21:32Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1349138#M95001 <P>您好</P> <P>请问安装打印机驱动过程中是否出现报错，请在电脑上搜索：<SPAN>HP scan 试试，谢谢。</SPAN></P> Mon, 23 Jun 2025 09:36:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1349138#M95001 双鱼座鲨鱼 2025-06-23T09:36:25Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1349436#M95005 <P>安装过程没有报错，就是弹出下面，半小时一直加载不出来</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="YYJS_0-1750730614982.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123367i77CF0E74FC76367D/image-size/medium?v=v2&amp;px=400" role="button" title="YYJS_0-1750730614982.png" alt="YYJS_0-1750730614982.png" /></span></P><P>&nbsp;</P> Tue, 24 Jun 2025 02:03:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1349436#M95005 YYJS 2025-06-24T02:03:58Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1349437#M95006 <P>您好</P> <P>如果电脑上只安装了一台打印机，请打开电脑的<SPAN>C:\Windows\System32\spool\drivers\x64\3</SPAN>，删除<SPAN>3</SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</P> <P>如果问题依旧，请清空电脑上的临时文件夹（<SPAN>temp</SPAN>），关闭<SPAN>/</SPAN>卸载电脑上的防御软件（例如：<SPAN>360</SPAN>软件），再重新安装打印机完整版驱动测试，谢谢。</P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/PW477_dn/Full_Webpack-38.9.2003_1-PW477_DN_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/PW477_dn/Full_Webpack-38.9.2003_1-PW477_DN_Full_Webpack.exe</A></P> <P>&nbsp;</P> Tue, 24 Jun 2025 02:20:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wang-luo-zheng-chang-da-yin-ji-qu-dong-xian-shi-wei-zhao-daoInternet-lian-jie/m-p/1349437#M95006 双鱼座鲨鱼 2025-06-24T02:20:40Z