https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1359772#M95521 <P>我就是管理员呀</P> Wed, 10 Sep 2025 03:22:29 GMT 迷雾麋鹿迷了路 2025-09-10T03:22:29Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1335816#M94237 <P>惠普打印机驱动427 227 等驱动安装的时候显示未知错误</P> Fri, 21 Mar 2025 04:36:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1335816#M94237 DYJQD 2025-03-21T04:36:13Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1335821#M94239 <P>您好</P> <P>如果电脑上只安装了一台打印机，请打开电脑的<SPAN>C:\Windows\System32\spool\drivers\x64\3</SPAN>，删除<SPAN>3</SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</P> <P>如果问题依旧，请清空电脑上的临时文件夹（<SPAN>temp</SPAN>），关闭<SPAN>/</SPAN>卸载电脑上的防御软件（例如：<SPAN>360</SPAN>软件），再重新安装打印机完整版驱动测试。</P> <P>安装过程中遇到问题，麻烦发图片给我，谢谢。</P> Fri, 21 Mar 2025 05:40:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1335821#M94239 双鱼座鲨鱼 2025-03-21T05:40:19Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1335839#M94242 <P>打开电脑的C:\Windows\System32\spool\drivers\x64\3，删除3文件夹中的所有文件，重启电脑重新安装打印机驱动&nbsp; 有效&nbsp;已搞定</P><P>&nbsp;</P> Fri, 21 Mar 2025 07:48:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1335839#M94242 DYJQD 2025-03-21T07:48:24Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1336472#M94290 <P>感谢反馈</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1742881234671.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119268iB0490196F07F2BA3/image-size/large?v=v2&amp;px=999" role="button" title="_0-1742881234671.png" alt="_0-1742881234671.png" /></span></P> <P>&nbsp;</P> Tue, 25 Mar 2025 05:40:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1336472#M94290 双鱼座鲨鱼 2025-03-25T05:40:46Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1359741#M95514 <P>C:\Windows\System32\spool\drivers\x64 显示文件夹里是空的；C:\Windows\System32\spool\drivers\ARM64\3 显示没有删除权限</P> Wed, 10 Sep 2025 02:13:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1359741#M95514 迷雾麋鹿迷了路 2025-09-10T02:13:44Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1359756#M95517 <P>您好</P> <P>建议电脑上以管理员身份登录后，重新测试。</P> <P>谢谢</P> Wed, 10 Sep 2025 03:11:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1359756#M95517 双鱼座鲨鱼 2025-09-10T03:11:03Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1359772#M95521 <P>我就是管理员呀</P> Wed, 10 Sep 2025 03:22:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1359772#M95521 迷雾麋鹿迷了路 2025-09-10T03:22:29Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1359785#M95525 <P>您好</P> <P>可以尝试手动添加打印机驱动测试。</P> <P>方法：<BR />1 下载 驱动并解压</P> <P><A href="https://ftp.hp.com/pub/softlib/software13/COL61843/ma-149276-10/HP_LJ_Pro_MFP_M426-M427-PCL_6_v3_Win8plus_Full_Solution-22049_102-3.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/COL61843/ma-149276-10/HP_LJ_Pro_MFP_M426-M427-PCL_6_v3_Win8plus_Full_Solution-22049_102-3.exe</A>&nbsp;<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口 - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P> Wed, 10 Sep 2025 03:35:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1359785#M95525 双鱼座鲨鱼 2025-09-10T03:35:00Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376708#M96699 <P>手动安装驱动提示证书已被颁发者直接吊销</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c1700828-f747-4efd-9438-17330537f2eb.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/131355i6788B9DFE040A6F1/image-size/medium?v=v2&amp;px=400" role="button" title="c1700828-f747-4efd-9438-17330537f2eb.jpg" alt="c1700828-f747-4efd-9438-17330537f2eb.jpg" /></span></P><P> </P><P>&nbsp;</P> Mon, 26 Jan 2026 09:08:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376708#M96699 橙C美式 2026-01-26T09:08:19Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376709#M96700 <P>您好</P> <P>请问您的打印机是什么型号的？</P> <P>打印机和电脑是通过什么方式连接的？</P> <P>麻烦提供完整的操作过程截图，以便确认问题，谢谢。</P> Mon, 26 Jan 2026 09:13:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376709#M96700 双鱼座鲨鱼 2026-01-26T09:13:59Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376744#M96701 <P>打印机型号为M427fdn，连接不止一台打印机，安装驱动提示未知错误，已使用<SPAN>删除</SPAN><SPAN>3</SPAN><SPAN>文件夹、清空电脑上的临时文件夹（temp）、手动添加打印机驱动，均失败。</SPAN></P> Tue, 27 Jan 2026 03:09:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376744#M96701 橙C美式 2026-01-27T03:09:03Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376757#M96704 <DIV> <DIV> <DIV> <DIV> <DIV> <DIV> <DIV> <DIV> <DIV> <DIV> <DIV> <DIV dir="ltr"> <DIV>您好</DIV> <DIV>针对您目前遇到的打印机驱动安装相关问题，需要通过调整操作系统的证书验证策略来解决。</DIV> <DIV>该操作涉及到系统注册表的修改，注册表操作具备一定专业性，若操作不当可能会影响电脑系统的正常运行，因此建议您联系专业的电脑工程师协助处理此项设置。</DIV> <DIV>此次问题给您带来了不便，我们深表歉意，也衷心感谢您的理解与配合！</DIV> <DIV>&nbsp;</DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV> <DIV> <DIV> <DIV>&nbsp;</DIV> </DIV> </DIV> </DIV> Tue, 27 Jan 2026 05:54:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376757#M96704 双鱼座鲨鱼 2026-01-27T05:54:03Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376758#M96705 <P>提示未知错误还有别的方法可以解决吗？win11专业版</P> Tue, 27 Jan 2026 06:42:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376758#M96705 橙C美式 2026-01-27T06:42:46Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376763#M96709 <P>您好</P> <P>非常抱歉，以上提示主要和电脑的操作系统有关，有条件建议更换其它电脑测试。</P> <P>给您带来不便，敬请谅解。</P> <P>&nbsp;</P> Tue, 27 Jan 2026 07:34:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376763#M96709 双鱼座鲨鱼 2026-01-27T07:34:36Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376771#M96713 <P>同事一样的系统可以安装成功，应该是可以解决的</P> Tue, 27 Jan 2026 08:55:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376771#M96713 橙C美式 2026-01-27T08:55:26Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376772#M96714 <P>您好</P> <P>非常抱歉，针对目前的情况，建议重做系统或联系电脑工程师协助处理。</P> <P>&nbsp;</P> Tue, 27 Jan 2026 09:12:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376772#M96714 双鱼座鲨鱼 2026-01-27T09:12:46Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376880#M96721 <P><SPAN>M427fdn可以通过手动添加系统自带驱动解决双面打印问题吗？已点击windows更新加载出HP驱动，要选择哪个型号安装？</SPAN></P> Thu, 29 Jan 2026 02:59:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376880#M96721 橙C美式 2026-01-29T02:59:22Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376881#M96722 <P>您好</P> <P>选择hp laserjet 2300即可，谢谢。</P> Thu, 29 Jan 2026 03:04:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376881#M96722 双鱼座鲨鱼 2026-01-29T03:04:00Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376901#M96730 <P><SPAN>选择hp laserjet 2300打印机后，还是提示未安装驱动</SPAN></P> Thu, 29 Jan 2026 07:47:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376901#M96730 橙C美式 2026-01-29T07:47:13Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376902#M96731 <P>您好</P> <P>非常抱歉，目前可以确认以上问题和电脑操作系统有关，有条件建议重做系统或更换其它电脑测试。</P> <P>给您带来不便，敬请谅解。</P> Thu, 29 Jan 2026 08:12:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-da-yin-ji-qu-dong427-227-deng-qu-dong-an-zhuang-de-shi-hou-xian-shi-wei-zhi-cuo-wu/m-p/1376902#M96731 双鱼座鲨鱼 2026-01-29T08:12:36Z