https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/LaserJet-M227f-da-yin-ji-xian-shi-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1360015#M95549 <P>您好</P> <P><SPAN>如果电脑上只安装了一台打印机，请打开电脑的</SPAN>C:\Windows\System32\spool\drivers\x64\3<SPAN>，删除</SPAN>3<SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</SPAN></P> <P><SPAN>如果问题依旧，请清空电脑上的临时文件夹（</SPAN>temp<SPAN>），关闭</SPAN>/<SPAN>卸载电脑上的防御软件（例如：</SPAN>360<SPAN>软件），再重新安装打印机完整版驱动测试。</SPAN></P> <P><SPAN>谢谢</SPAN></P> Thu, 11 Sep 2025 06:06:48 GMT 双鱼座鲨鱼 2025-09-11T06:06:48Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/LaserJet-M227f-da-yin-ji-xian-shi-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1359793#M95527 <P><SPAN>通过WiFi-Direct直接连接了打印机，连接后就一直显示驱动程序无法使用。查看设备管理器发现该设备被归为软件设备，怎么处理？</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="zzzgj_0-1757476340899.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126216iAF05E425849DD820/image-size/medium?v=v2&amp;px=400" role="button" title="zzzgj_0-1757476340899.png" alt="zzzgj_0-1757476340899.png" /></span></P><P>&nbsp;</P> Wed, 10 Sep 2025 03:52:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/LaserJet-M227f-da-yin-ji-xian-shi-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1359793#M95527 zzzgj 2025-09-10T03:52:33Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/LaserJet-M227f-da-yin-ji-xian-shi-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1359803#M95529 <P>您好</P> <P>请在电脑上打开控制面板，右击：设备和打印机--找到打印机图标。</P> <P>再右击它--打印机属性--端口。</P> <P>找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Wed, 10 Sep 2025 05:40:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/LaserJet-M227f-da-yin-ji-xian-shi-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1359803#M95529 双鱼座鲨鱼 2025-09-10T05:40:51Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/LaserJet-M227f-da-yin-ji-xian-shi-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1359846#M95534 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="zzzgj_0-1757489483922.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126227iD83FB556149CA75C/image-size/medium?v=v2&amp;px=400" role="button" title="zzzgj_0-1757489483922.png" alt="zzzgj_0-1757489483922.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="zzzgj_1-1757489487479.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126228iC6FC1E5C81CABF86/image-size/medium?v=v2&amp;px=400" role="button" title="zzzgj_1-1757489487479.png" alt="zzzgj_1-1757489487479.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="zzzgj_2-1757489491056.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126229i9E84E9296614CB1E/image-size/medium?v=v2&amp;px=400" role="button" title="zzzgj_2-1757489491056.png" alt="zzzgj_2-1757489491056.png" /></span></P><P>&nbsp;</P><P>这里貌似没有端口的选项呀</P><P>&nbsp;</P> Wed, 10 Sep 2025 07:31:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/LaserJet-M227f-da-yin-ji-xian-shi-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1359846#M95534 zzzgj 2025-09-10T07:31:41Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/LaserJet-M227f-da-yin-ji-xian-shi-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1359869#M95537 <P>您好</P> <P>右击打印机图标--点击&nbsp; 5个字的打印机属性，谢谢。</P> Wed, 10 Sep 2025 07:47:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/LaserJet-M227f-da-yin-ji-xian-shi-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1359869#M95537 双鱼座鲨鱼 2025-09-10T07:47:27Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/LaserJet-M227f-da-yin-ji-xian-shi-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1359871#M95538 <P>你好，右键点击后只显示以下内容</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="zzzgj_1-1757490829800.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126239i2523E87FC2E59783/image-size/medium?v=v2&amp;px=400" role="button" title="zzzgj_1-1757490829800.jpeg" alt="zzzgj_1-1757490829800.jpeg" /></span></P><P>&nbsp;</P> Wed, 10 Sep 2025 07:54:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/LaserJet-M227f-da-yin-ji-xian-shi-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1359871#M95538 zzzgj 2025-09-10T07:54:06Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/LaserJet-M227f-da-yin-ji-xian-shi-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1359873#M95539 <P>您好</P> <P>建议删除之前安装过的打印机驱动及软件，重启电脑。</P> <P>然后重新下载并安装m227完整版驱动，重新测试打印。</P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/COL71096/Full_Webpack-44.11.2775-LJM227-M231_U_3_1_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/COL71096/Full_Webpack-44.11.2775-LJM227-M231_U_3_1_Full_Webpack.exe</A>&nbsp;</P> <P>谢谢</P> Wed, 10 Sep 2025 07:59:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/LaserJet-M227f-da-yin-ji-xian-shi-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1359873#M95539 双鱼座鲨鱼 2025-09-10T07:59:30Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/LaserJet-M227f-da-yin-ji-xian-shi-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1359877#M95540 <P>并没有什么用</P> Wed, 10 Sep 2025 08:11:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/LaserJet-M227f-da-yin-ji-xian-shi-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1359877#M95540 zzzgj 2025-09-10T08:11:49Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/LaserJet-M227f-da-yin-ji-xian-shi-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1360015#M95549 <P>您好</P> <P><SPAN>如果电脑上只安装了一台打印机，请打开电脑的</SPAN>C:\Windows\System32\spool\drivers\x64\3<SPAN>，删除</SPAN>3<SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</SPAN></P> <P><SPAN>如果问题依旧，请清空电脑上的临时文件夹（</SPAN>temp<SPAN>），关闭</SPAN>/<SPAN>卸载电脑上的防御软件（例如：</SPAN>360<SPAN>软件），再重新安装打印机完整版驱动测试。</SPAN></P> <P><SPAN>谢谢</SPAN></P> Thu, 11 Sep 2025 06:06:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/LaserJet-M227f-da-yin-ji-xian-shi-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1360015#M95549 双鱼座鲨鱼 2025-09-11T06:06:48Z