https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362787#M95712 <P>分别在两台都是win10 64位的客户端测试，都是一样的结果。基本可以排除客户端操作系统的问题</P> Tue, 30 Sep 2025 07:37:19 GMT 不兼容 2025-09-30T07:37:19Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362769#M95702 <P>1108plus打印机连接在win11的主机上并共享，其他win11系统的电脑能连接共享打印机并打印正常。一台win10 64位的电脑要么无法连接（提示打印服务未启动，实则应该是驱动问题导致了打印服务停止），或者报0x00000057的错误。手动添加打印机要么无法选到对应的inf文件，要么就是安装上但无法打印。请大神帮忙看看如何解决？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11.png" style="width: 610px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127138iF9AFA49C93C5B2F8/image-size/large?v=v2&amp;px=999" role="button" title="11.png" alt="11.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="22.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127139iF8A02EE882D7A184/image-size/large?v=v2&amp;px=999" role="button" title="22.png" alt="22.png" /></span></P> Tue, 30 Sep 2025 05:54:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362769#M95702 不兼容 2025-09-30T05:54:15Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362770#M95703 <P>您好，共享问题超出了我们对打印机技术支持的范畴,以下方法仅供参考：<BR />如果连接打印机的电脑打印正常，可以右击打印机图标—打印机属性—共享（先把打印机共享出来）<BR />然后到客户端创建<FONT size="7">localport端口</FONT>，方法如下：<BR />点击开始—控制面板--打印机--添加打印机---添加本地打印机-----创建新端口---local port端口----\\主机的ip地址\共享名称----下一步选择从磁盘安装，找到下载的驱动程序，点击打开，确定，下一步即可<BR />主机端的共享权限修改：<BR />1.我的电脑（计算机）右键管理—本地用户和组—用户—guest，账户已停用的对勾去掉，确定。<BR />2.控制面板\系统和安全\管理工具--本地安全策略—本地策略--用户权利指派—从网络访问此计算机，添加everyone和guest(如果有不需要添加)--拒绝从网络访问这台计算机，把 guest删除。<BR />3.控制面板\系统和安全\管理工具--本地安全策略—本地策略--安全选项—网络访问—本地用户的共享和安全的访问模式--经典。<BR />1.C:\Windows\System32\spool，点击drivers文件夹，右键共享（高级共享）--权限—everyone—完全控制勾选，确定。<BR />Win 7操作系统还需要设置控制面板\网络和 Internet\网络和共享中心\高级共享设置，选择当前配置文件—文件和打印机共享—启用。<BR />主机ip的查看方式：在主机上面，开始—运行—cmd—ipconfig/ALL,就能看到主机的IP。<BR />共享名的查看方式：开始—打印机—打印机图标—属性—共享—共享名。<BR />如果仍无法解决问题,可能和电脑权限及网络环境有关,需要联系网管。</P> <P>&nbsp;</P> Tue, 30 Sep 2025 06:35:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362770#M95703 双鱼座鲨鱼 2025-09-30T06:35:29Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362775#M95704 <P>就是按你的方式添加的共享打印机，能添加但无法打印。</P> Tue, 30 Sep 2025 06:57:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362775#M95704 不兼容 2025-09-30T06:57:24Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362778#M95705 <P>您好</P> <P>请在客户端电脑上找到打印机图标。</P> <P>右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，谢谢。</P> Tue, 30 Sep 2025 07:08:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362778#M95705 双鱼座鲨鱼 2025-09-30T07:08:02Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362780#M95706 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3333.png" style="width: 694px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127141i7BCFA4EFD7B44892/image-size/large?v=v2&amp;px=999" role="button" title="3333.png" alt="3333.png" /></span></P> Tue, 30 Sep 2025 07:15:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362780#M95706 不兼容 2025-09-30T07:15:29Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362781#M95707 <P>请先手动添加localport端口，谢谢。</P> Tue, 30 Sep 2025 07:16:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362781#M95707 双鱼座鲨鱼 2025-09-30T07:16:54Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362782#M95708 <P>上面截图就是手动添加的local port端口</P> Tue, 30 Sep 2025 07:18:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362782#M95708 不兼容 2025-09-30T07:18:53Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362783#M95709 <P><SPAN>从打印机图标来看，仍为双击链接所生成，请先手动添加localport端口，谢谢。</SPAN></P> Mon, 13 Oct 2025 10:07:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362783#M95709 双鱼座鲨鱼 2025-10-13T10:07:28Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362786#M95711 <P>这个确实就是手动添加的localport，可能是驱动（这里的驱动是我手动运行官网下载的setup）不对导致出现了你所说的双面链接的打印机图标，但是我想指定.inf文件又选不到，提示如下错误<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1111.jpg" style="width: 790px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127142i3BE7A13BA201836E/image-size/large?v=v2&amp;px=999" role="button" title="1111.jpg" alt="1111.jpg" /></span></P> Tue, 30 Sep 2025 07:33:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362786#M95711 不兼容 2025-09-30T07:33:36Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362787#M95712 <P>分别在两台都是win10 64位的客户端测试，都是一样的结果。基本可以排除客户端操作系统的问题</P> Tue, 30 Sep 2025 07:37:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362787#M95712 不兼容 2025-09-30T07:37:19Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362798#M95716 <P>您好</P> <P>请提供在客户端添加localport端口完整的操作过程截图，以便确认问题，谢谢。</P> Tue, 30 Sep 2025 11:19:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1362798#M95716 双鱼座鲨鱼 2025-09-30T11:19:00Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1363848#M95777 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11.png" style="width: 732px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127377iACE0057EE44CA732/image-size/large?v=v2&amp;px=999" role="button" title="11.png" alt="11.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="22.png" style="width: 724px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127378i2D9A0E412FFE0CC2/image-size/large?v=v2&amp;px=999" role="button" title="22.png" alt="22.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="33.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127380iD18178497CD64789/image-size/large?v=v2&amp;px=999" role="button" title="33.png" alt="33.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="44.png" style="width: 418px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127379i80D57701AA113FA7/image-size/large?v=v2&amp;px=999" role="button" title="44.png" alt="44.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="55.png" style="width: 434px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127381i186711FFB371C93E/image-size/large?v=v2&amp;px=999" role="button" title="55.png" alt="55.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="66.png" style="width: 481px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127382i3C18248BA07E7237/image-size/large?v=v2&amp;px=999" role="button" title="66.png" alt="66.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="77.png" style="width: 570px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127383iB7BDDEB112DF7DC4/image-size/large?v=v2&amp;px=999" role="button" title="77.png" alt="77.png" /></span></P><P>请老师帮忙看看，上述是从添加端口到打印测试的部分截图。</P> Sat, 11 Oct 2025 08:33:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1363848#M95777 不兼容 2025-10-11T08:33:15Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1364012#M95783 <P>有老师帮忙看看吗？</P> Mon, 13 Oct 2025 01:26:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1364012#M95783 不兼容 2025-10-13T01:26:42Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1364215#M95796 <P>您好</P> <P>请在电脑上（客户端）打开控制面板--设备和打印机，找到共享打印机图标。</P> <P>右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我。</P> <P>请提供以上图片所有操作过程截图，谢谢。</P> Tue, 14 Oct 2025 02:47:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1364215#M95796 双鱼座鲨鱼 2025-10-14T02:47:06Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1364228#M95797 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="111.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127456i76C17A3EAC882EA0/image-size/large?v=v2&amp;px=999" role="button" title="111.png" alt="111.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="222.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127457i7266C54DFEE8B226/image-size/large?v=v2&amp;px=999" role="button" title="222.png" alt="222.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="333.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127458i1E9B1A9ACA7F8027/image-size/large?v=v2&amp;px=999" role="button" title="333.png" alt="333.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="444.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127459iDDF6843A6D545D6F/image-size/large?v=v2&amp;px=999" role="button" title="444.png" alt="444.png" /></span></P> Tue, 14 Oct 2025 03:22:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1364228#M95797 不兼容 2025-10-14T03:22:33Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1364279#M95798 <P>您好</P> <P>请切换成小图标后，点击：设备和打印机，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1760428478590.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127474i640CCA49C17957EE/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1760428478590.png" alt="_0-1760428478590.png" /></span></P> <P>&nbsp;</P> Tue, 14 Oct 2025 07:54:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1364279#M95798 双鱼座鲨鱼 2025-10-14T07:54:52Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1364289#M95800 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1111.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127477i5261B0B7E7AE0C49/image-size/large?v=v2&amp;px=999" role="button" title="1111.png" alt="1111.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2222.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127478i6FEE9D95B02A2D1D/image-size/large?v=v2&amp;px=999" role="button" title="2222.png" alt="2222.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3333.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127479i5BEA1D8BD2DCC868/image-size/large?v=v2&amp;px=999" role="button" title="3333.png" alt="3333.png" /></span></P> Tue, 14 Oct 2025 08:35:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1364289#M95800 不兼容 2025-10-14T08:35:50Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1364346#M95809 <P>您好</P> <P>感谢配合，请在最后一张图片，找本地端口（localport），谢谢。</P> Wed, 15 Oct 2025 02:08:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1364346#M95809 双鱼座鲨鱼 2025-10-15T02:08:45Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1364350#M95810 <P>上述截图是针对直连打印机的电脑，并非共享，也要把端口改成localport？我没明白你需要我提供什么信息？</P> Wed, 15 Oct 2025 02:22:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1364350#M95810 不兼容 2025-10-15T02:22:12Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1364595#M95816 <P>您好</P> <P>如果主机打印正常，请在客户端电脑上操作，谢谢。</P> Thu, 16 Oct 2025 05:26:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP1108plus-win10-64wei-cao-zuo-xi-tong-wu-fa-lian-jie-gong-xiang-da-yin-ji/m-p/1364595#M95816 双鱼座鲨鱼 2025-10-16T05:26:09Z