https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-qi-dong-an-zhuang-bu-le-chu-mo-ping-bu-neng-shi-yong/m-p/851482#M371260 <P>应该是驱动的问题，目前官网没有新版驱动放出，楼主可以尝试通过windows update更新试下</P> Fri, 24 Nov 2017 01:19:56 GMT 坏坏的笑 2017-11-24T01:19:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-qi-dong-an-zhuang-bu-le-chu-mo-ping-bu-neng-shi-yong/m-p/851474#M371258 <P>在win 10 版本号1709&nbsp; ，触摸屏启动安装不了，触摸屏不能使用，在设备管理，显示 I2C HID设备驱动有问题</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20171124090432.png" style="width: 511px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/25685iCDBD09DA03F1179B/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20171124090432.png" alt="QQ截图20171124090432.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20171124090403.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/25686i74617A53625F8054/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20171124090403.png" alt="QQ截图20171124090403.png" /></span></P> Fri, 24 Nov 2017 01:05:01 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-qi-dong-an-zhuang-bu-le-chu-mo-ping-bu-neng-shi-yong/m-p/851474#M371258 TigerHu 2017-11-24T01:05:01Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-qi-dong-an-zhuang-bu-le-chu-mo-ping-bu-neng-shi-yong/m-p/851482#M371260 <P>应该是驱动的问题，目前官网没有新版驱动放出，楼主可以尝试通过windows update更新试下</P> Fri, 24 Nov 2017 01:19:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-qi-dong-an-zhuang-bu-le-chu-mo-ping-bu-neng-shi-yong/m-p/851482#M371260 坏坏的笑 2017-11-24T01:19:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-qi-dong-an-zhuang-bu-le-chu-mo-ping-bu-neng-shi-yong/m-p/851486#M371262 <P>安装下面的驱动试试</P><P>&nbsp;</P><P><A href="https://support.hp.com/cn-zh/drivers/selfservice/swdetails/hp-pavilion-13-u100-x360-convertible-pc/12589419/model/14019396/swItemId/ob-188402-1" target="_blank">https://support.hp.com/cn-zh/drivers/selfservice/swdetails/hp-pavilion-13-u100-x360-convertible-pc/12589419/model/14019396/swItemId/ob-188402-1</A></P><P>&nbsp;</P><P><A href="https://support.hp.com/cn-zh/drivers/selfservice/swdetails/hp-pavilion-13-u100-x360-convertible-pc/12589419/model/14019396/swItemId/ob-176761-1" target="_blank">https://support.hp.com/cn-zh/drivers/selfservice/swdetails/hp-pavilion-13-u100-x360-convertible-pc/12589419/model/14019396/swItemId/ob-176761-1</A></P> Fri, 24 Nov 2017 01:23:21 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-qi-dong-an-zhuang-bu-le-chu-mo-ping-bu-neng-shi-yong/m-p/851486#M371262 RyanLee 2017-11-24T01:23:21Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-qi-dong-an-zhuang-bu-le-chu-mo-ping-bu-neng-shi-yong/m-p/851489#M371264 <P>还是不行</P> Fri, 24 Nov 2017 01:35:40 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-qi-dong-an-zhuang-bu-le-chu-mo-ping-bu-neng-shi-yong/m-p/851489#M371264 TigerHu 2017-11-24T01:35:40Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-qi-dong-an-zhuang-bu-le-chu-mo-ping-bu-neng-shi-yong/m-p/851890#M371405 <P>1703版本可以使用，是升级1709后出现的问题？&nbsp;</P><P>看一下是否有安装HP支持助手，看看里面是否有推荐的驱动安装一下，或直接在设备管理器里把此设备完全卸载再重新扫描一次。</P><P>如果仍不好用，那只能建议你回到1703版本，先使用HP支持助手更新所有驱动后，再升级1709版本</P> Mon, 27 Nov 2017 09:11:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-qi-dong-an-zhuang-bu-le-chu-mo-ping-bu-neng-shi-yong/m-p/851890#M371405 RyanLee 2017-11-27T09:11:57Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-qi-dong-an-zhuang-bu-le-chu-mo-ping-bu-neng-shi-yong/m-p/851958#M371426 <P>1703确实可用，安装最新驱动后，只要升级到1709就不行</P> Mon, 27 Nov 2017 23:35:27 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-qi-dong-an-zhuang-bu-le-chu-mo-ping-bu-neng-shi-yong/m-p/851958#M371426 TigerHu 2017-11-27T23:35:27Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-qi-dong-an-zhuang-bu-le-chu-mo-ping-bu-neng-shi-yong/m-p/851964#M371429 <P>如果这样的话，那就只能建议等待win update更新了，或关HP支持助手驱动推送，目前的确有很多的1709的驱动有问题，没法一下子全部解决掉。</P> Tue, 28 Nov 2017 01:01:09 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-qi-dong-an-zhuang-bu-le-chu-mo-ping-bu-neng-shi-yong/m-p/851964#M371429 RyanLee 2017-11-28T01:01:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-qi-dong-an-zhuang-bu-le-chu-mo-ping-bu-neng-shi-yong/m-p/867905#M376347 <P>一样的电脑，一样的系统，一样的的问题。。。</P> Fri, 30 Mar 2018 14:35:04 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-qi-dong-an-zhuang-bu-le-chu-mo-ping-bu-neng-shi-yong/m-p/867905#M376347 ooowakin 2018-03-30T14:35:04Z