https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882534#M381396 <P>已经是最新版的系统了，而且从刚开始升级1803到现在一直更新最新的不定，这个问题一直存在。也不用怀疑是鼠标的问题，鼠标在其他电脑上是完全正常使用的。</P> Sat, 14 Jul 2018 13:28:53 GMT DanielYang 2018-07-14T13:28:53Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882461#M381358 <P>电脑从购买后就发现有蓝牙设备断连问题，具体表现为：</P><P>长时间使用（工作一天）时会出现蓝牙鼠标不可用的情况（罗技 Master MX，在另外一台电脑上测试过没有任何问题），尝试开关电脑的蓝牙，会出现蓝牙开关关闭后无法打开的情况，只能重启笔记本后才能恢复。</P><P>&nbsp;</P><P>系统版本为1803，</P><P>已经更新了官网上最新的bios和英特尔蓝牙驱动</P><P>&nbsp;</P> Sat, 14 Jul 2018 09:22:40 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882461#M381358 DanielYang 2018-07-14T09:22:40Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882492#M381369 <P>按顺序</P><P>1 更新BIOS</P><P>2 更新系统1803</P><P>3 更新蓝牙驱动</P> Sat, 14 Jul 2018 07:50:43 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882492#M381369 y2kim 2018-07-14T07:50:43Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882506#M381378 <P>有新的蓝牙驱动请更新蓝牙驱动。</P> Sat, 14 Jul 2018 08:30:52 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882506#M381378 WDH 2018-07-14T08:30:52Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882514#M381383 <P>我现在系统版本就是1803，</P><P>早就已经更新了官网上最新的bios和英特尔蓝牙驱动</P><P>忍了好久还是不行才发帖问的</P> Sat, 14 Jul 2018 09:23:37 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882514#M381383 DanielYang 2018-07-14T09:23:37Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882516#M381384 <P>我现在系统版本就是1803，</P><P>早就已经更新了官网上最新的bios和英特尔蓝牙驱动</P><P>忍了好久还是不行才发帖问的</P><P>&nbsp;</P><P>蓝牙驱动使用的这个：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/29949i26995C8A16E4CDDC/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P> Sat, 14 Jul 2018 09:25:22 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882516#M381384 DanielYang 2018-07-14T09:25:22Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882529#M381393 <P>楼主你好！</P><P>&nbsp;</P><P>建议通过windows update更新一下，应该是新系统兼容性的问题</P> Sat, 14 Jul 2018 13:06:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882529#M381393 坏坏的笑 2018-07-14T13:06:19Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882534#M381396 <P>已经是最新版的系统了，而且从刚开始升级1803到现在一直更新最新的不定，这个问题一直存在。也不用怀疑是鼠标的问题，鼠标在其他电脑上是完全正常使用的。</P> Sat, 14 Jul 2018 13:28:53 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882534#M381396 DanielYang 2018-07-14T13:28:53Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882538#M381399 <P>设备管理器中，找到蓝牙设备，右键属性——电源管理——取消勾选计算机关闭此设备以节约电源</P> Sat, 14 Jul 2018 14:00:45 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882538#M381399 坏坏的笑 2018-07-14T14:00:45Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882629#M381452 <P>按照步骤并没有找到你说的那个设置项</P> Sun, 15 Jul 2018 09:26:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882629#M381452 DanielYang 2018-07-15T09:26:19Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882876#M381524 <P>我觉得也是 系统不兼容的问题</P> Mon, 16 Jul 2018 09:05:02 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882876#M381524 fh6669 2018-07-16T09:05:02Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882964#M381564 <P>但是现在一堆堆的问题已经拖了这么久已经错过了可以退换货的时限，而官方并没有解决这些问题</P> Tue, 17 Jul 2018 02:07:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882964#M381564 DanielYang 2018-07-17T02:07:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882968#M381565 <P>希望能尽快给出解决方案，这个问题非常影响正常工作！</P> Tue, 17 Jul 2018 02:19:37 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/882968#M381565 DanielYang 2018-07-17T02:19:37Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/883571#M381793 <P>请官方尽快给出解决方案，每天都会复现的问题真的很影响使用</P> Thu, 19 Jul 2018 14:58:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/883571#M381793 DanielYang 2018-07-19T14:58:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/891190#M384415 <P>我也有同样问题，开始我还以为是蓝牙问题，后来自己更换了INTEL9260还是有这个问题，所有系统驱动补丁均已更新至最新</P> Sun, 09 Sep 2018 13:14:21 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/891190#M384415 在土澳的圆仔 2018-09-09T13:14:21Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/891686#M384580 <P>如果您这边没有的话，还是先到惠普官方下载一下您对应机型的蓝牙驱动安装一下，然后重新启动机器到这个界面看下，依然没有就到程序和功能里卸载掉蓝牙方面的驱动重新安装一下安装，这边是intel的蓝牙设备，您具体看下您设备管理器里的蓝牙设备的厂商找对应机型对应厂商的蓝牙驱动安装</P><P><IMG alt="蓝牙电源管理的选项" src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/hpcsc.response.lithium.com/RESPONSEIMAGE/ec515167-7930-4931-bd0b-ad369a15df65.default.png" /></P> Wed, 12 Sep 2018 09:30:07 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/891686#M384580 Chen-MF 2018-09-12T09:30:07Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/891688#M384581 <P>另外试一下通过蓝牙连接手机或其他的鼠标来看下有没有这个问题判断一下是不兼容性方面问题的！</P> Wed, 12 Sep 2018 09:31:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/891688#M384581 Chen-MF 2018-09-12T09:31:16Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/891939#M384660 <P>其他设备没有问题，但是连接鼠标就会出现问题，请您留意https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5-lan-ya-shu-biao-wen-ti/m-p/891235#M384434，这并不是个例emoticon.indifferent.title</img></P> Thu, 13 Sep 2018 12:54:28 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/891939#M384660 在土澳的圆仔 2018-09-13T12:54:28Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/892034#M384688 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/115186">@在土澳的圆仔</a>&nbsp; 已写:<BR /><P>其他设备没有问题，但是连接鼠标就会出现问题，请您留意https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5-lan-ya-shu-biao-wen-ti/m-p/891235#M384434，这并不是个例emoticon.indifferent.title</img></P><HR /></BLOCKQUOTE><P>4006103888</P><P>8008103888</P><P>关注微信惠普服务公众号，找小惠</P><P>&nbsp;</P><P>开个case跟进，这么久了，都没有看到有正式的case。</P> Fri, 14 Sep 2018 03:34:47 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/892034#M384688 y2kim 2018-09-14T03:34:47Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/894871#M385612 我也遇到一度想换机，后来退回到1709版本，现象消失，不行先退回吧 Thu, 04 Oct 2018 09:51:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Elitebook-735-G5lan-ya-duan-lian-wen-ti/m-p/894871#M385612 umseeworld 2018-10-04T09:51:26Z