https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook-735-G5/m-p/884833#M382225 <P>hi:</P><P>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;elitebook 735 G5 目前主机在使用的时候会莫名的黑屏然啥反应也有键盘灯还是亮的。今天更新官方新的显卡驱动和芯片驱动后。使用的过程突然蓝屏。这个机器是么设计有问题，还是硬件有问题。能不能给各解决方法，或者发个公告这个产品问题。如果官方还不给个说话那我只能找12315了（已经多次发帖）。</P><P>&nbsp;</P><P>&nbsp;</P><P>后<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20180725_181359.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/30268iCD98191A15455F38/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20180725_181359.jpg" alt="IMG_20180725_181359.jpg" /></span></P> Thu, 26 Jul 2018 10:56:41 GMT JERRYT0M 2018-07-26T10:56:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook-735-G5/m-p/884833#M382225 <P>hi:</P><P>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;elitebook 735 G5 目前主机在使用的时候会莫名的黑屏然啥反应也有键盘灯还是亮的。今天更新官方新的显卡驱动和芯片驱动后。使用的过程突然蓝屏。这个机器是么设计有问题，还是硬件有问题。能不能给各解决方法，或者发个公告这个产品问题。如果官方还不给个说话那我只能找12315了（已经多次发帖）。</P><P>&nbsp;</P><P>&nbsp;</P><P>后<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20180725_181359.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/30268iCD98191A15455F38/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20180725_181359.jpg" alt="IMG_20180725_181359.jpg" /></span></P> Thu, 26 Jul 2018 10:56:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook-735-G5/m-p/884833#M382225 JERRYT0M 2018-07-26T10:56:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook-735-G5/m-p/884861#M382238 <P>下载AMD清除工具<BR />AMD Clean Uninstall Utility<BR /><A href="https://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx" target="_blank">https://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx</A><BR />&nbsp;<BR />先运行清除工具卸载所有AMD驱动和软件，卸载完重启了再运行之前装过的sp88897驱动安装程序</P> Fri, 27 Jul 2018 01:17:44 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook-735-G5/m-p/884861#M382238 y2kim 2018-07-27T01:17:44Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook-735-G5/m-p/884862#M382239 <P><A href="https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-735-G5-xin-xian-ka-qu-dong/td-p/878763/page/6" target="_blank">https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-735-G5-xin-xian-ka-qu-dong/td-p/878763/page/6</A></P><P>&nbsp;</P><P>&nbsp;</P><P>需要官方工作人员跟进的问题，赶紧打电话400 610 3888/800 810 3888。论坛交流并不是最有效的方式。</P> Fri, 27 Jul 2018 01:20:35 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook-735-G5/m-p/884862#M382239 y2kim 2018-07-27T01:20:35Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook-735-G5/m-p/884941#M382267 <P>卸载显卡驱动 重新安装一下就可以了，另外如果不行建议送售后检测一下</P> Fri, 27 Jul 2018 10:06:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook-735-G5/m-p/884941#M382267 fh6669 2018-07-27T10:06:46Z