https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-ENVY-X360zhong-zhuang-le-xi-tong-ru-he-she-zhi-na-ge-hong-wai-ren-lian-shi-bie/m-p/885434#M382440 为什么安装了驱动程序，还是不行，是因为驱动版本吗，是1709的。系统是1803的<BR /> Wed, 01 Aug 2018 00:44:12 GMT starli1220 2018-08-01T00:44:12Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-ENVY-X360zhong-zhuang-le-xi-tong-ru-he-she-zhi-na-ge-hong-wai-ren-lian-shi-bie/m-p/870841#M377104 <P>我用的是惠普的 ENVY X360 BP101TX ,因为看那个系统恢复盘不舒服，就重装了系统，但是人脸识别没有了，应该怎么弄？是需要安装什么软件吗？</P> Sun, 22 Apr 2018 06:18:33 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-ENVY-X360zhong-zhuang-le-xi-tong-ru-he-she-zhi-na-ge-hong-wai-ren-lian-shi-bie/m-p/870841#M377104 轻舞V飞扬 2018-04-22T06:18:33Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-ENVY-X360zhong-zhuang-le-xi-tong-ru-he-she-zhi-na-ge-hong-wai-ren-lian-shi-bie/m-p/870858#M377111 <P>请确认这个驱动是否装过了 ：<SPAN>HP 红外摄像头驱动程序</SPAN></P><P><A href="http://h30318.www3.hp.com/pub/softpaq/sp82501-83000/sp82768.exe" target="_blank">http://h30318.www3.hp.com/pub/softpaq/sp82501-83000/sp82768.exe</A></P><P class="title col-lg-24 strong detailsTitle">产品描述/产品详情:</P><P class="details-desc col-lg-24">该软件包可为支持的笔记本电脑和操作系统提供 HP 红外摄像头驱动程序。HP 红外摄像头可为 Windows Hello 面部识别生物特征身份认证提供支持。</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 22 Apr 2018 12:31:18 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-ENVY-X360zhong-zhuang-le-xi-tong-ru-he-she-zhi-na-ge-hong-wai-ren-lian-shi-bie/m-p/870858#M377111 Danny-wu 2018-04-22T12:31:18Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-ENVY-X360zhong-zhuang-le-xi-tong-ru-he-she-zhi-na-ge-hong-wai-ren-lian-shi-bie/m-p/885434#M382440 为什么安装了驱动程序，还是不行，是因为驱动版本吗，是1709的。系统是1803的<BR /> Wed, 01 Aug 2018 00:44:12 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-ENVY-X360zhong-zhuang-le-xi-tong-ru-he-she-zhi-na-ge-hong-wai-ren-lian-shi-bie/m-p/885434#M382440 starli1220 2018-08-01T00:44:12Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-ENVY-X360zhong-zhuang-le-xi-tong-ru-he-she-zhi-na-ge-hong-wai-ren-lian-shi-bie/m-p/885667#M382521 <P>您好，可以尝试将IR摄像头设备卸载掉，用windows&nbsp;更新安装一下驱动，在打开&nbsp;windows&nbsp;hello确认一下，如果不行，先在设备管理器卸载摄像头设备，机器重启一下，然后安装&nbsp; &nbsp;&nbsp;<A href="http://h30318.www3.hp.com/pub/softpaq/sp82501-83000/sp82768.exe" target="_blank">http://h30318.www3.hp.com/pub/softpaq/sp82501-83000/sp82768.exe</A></P> Thu, 02 Aug 2018 07:33:02 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-ENVY-X360zhong-zhuang-le-xi-tong-ru-he-she-zhi-na-ge-hong-wai-ren-lian-shi-bie/m-p/885667#M382521 Chen-MF 2018-08-02T07:33:02Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-ENVY-X360zhong-zhuang-le-xi-tong-ru-he-she-zhi-na-ge-hong-wai-ren-lian-shi-bie/m-p/941978#M399467 <P>&nbsp;你好，用了这个方法，依然不能搞定</P> Mon, 30 Sep 2019 05:57:07 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-ENVY-X360zhong-zhuang-le-xi-tong-ru-he-she-zhi-na-ge-hong-wai-ren-lian-shi-bie/m-p/941978#M399467 褪色 2019-09-30T05:57:07Z